Brought car in as I suspected an issue with the timing belt. Came back to a $500 bill listing that…read morethey pulled the timing cover off and checked the timing belt, replaced several electrical parts. Lifted the hood to look and found that the timing cover had never been removed nor were the parts that were listed as being replaced new, still the original dirty parts. Beware! Go somewhere else!

DJ automotive is the only place I will bring my vehicles. They have always been honest with me and…read morefair with their prices. Dave is an excellent mechanic and as always kind. Lori at the front desk is as sweet as can be. Highly recommend

If I could award six stars, I would. I just climbed out of a wilderness adventure in the boundary,…read morewaters canoe area, tired as a dog and needing to drive back to Kalamazoo Michigan. My car started running funny and I was concerned about even trying to drive home. I saw the good reviews, and called ahead and begged them to just take a quick look at my car and they were kind enough to do it. Mike was super friendly and kind and he took a look at my engine check the transmission fluid ran a scan on the engine and found two ignition coils misfiring. He opened up the cap and there were two dead mice in there. He found the problem in less than 10 minutes. Results may vary! Lol! But seriously, extremely professional, courteous, and just a hell of a nice guy and I highly recommend them!

I've had nothing but fantastic experiences! They've done work on my Honda Pilot, and are so fairly…read morepriced, efficient and recommend only what's needed. Really grateful for the service and having a repair shop I trust.

Great response as they called back several times after leaving message. Great resource for repairs.read more

Replying back to jay to owner , jay my door was not rusty and nobody told me it may break you guys…read moreused that so you didn't have to take responsibility. My door handle is hard plastic not metal that pin in there is still sturdy as can be I have opened that door several times no issues . Won't ever be back especially when you won't take responsibility over a $25 part and I'm going to assume the guy working on it pulled himself up with the handle and broke it because once again I've pulled pretty hard on everyone of those handles and not to mention each one of those door handles were replaced last year .!

$98. For 15 minute oil change on my small Subaru, no way, time to find a a new place to go.read more

I really planned on keeping doing business with them after they took over from Pete but after they…read moredid a bad break job on my truck that cost me $900 I will no longer be there customer.

Paid $2400 for head hasket replacements on a Subaru and they failed within 18k miles. They should…read morehave lasted minimum 100k. My dad also had valve cover gaskets done on a Tundra that failed within 10k miles. Won't be back.

I hit a deer and was given vague answers by the first mechanic (not at CARS) about whether or not…read moreit was fixable. When I took it to CARS for a 2nd opinion, they let me know it wouldn't be worth fixing without charging me a cent, which I greatly appreciated. They paid me for the scrap metal pickup in cash so I wouldn't have to come back. I felt they were honest with me and didn't try to make a buck off of my misfortune. I would take my car here again.

I cannot recommend Foreign Affairs based on my experience…read more I brought my Volvo in for an oil leak. While waiting for parts, I began noticing a clicking/grinding sensation under my left foot while turning and specifically asked them to inspect the driver's side front suspension/steering. I was told everything looked good. After the cam plug repair, my car was almost out of oil on my first trip out of town a day later. I called and was told to keep adding oil. Over the next two months I added approximately three quarts of oil, far more than the roughly one quart between oil changes I had experienced before the repair. Shortly afterward, my CV axle boot tore, throwing grease around the wheel. After several phone calls, the owner acknowledged they had missed the issue I originally asked them to inspect and replaced the boot at no charge. Unfortunately, the problems continued. I was later told another cam plug was leaking and that parts had been ordered, but I never received a follow-up call. I also felt my concerns about the persistent clicking/grinding were repeatedly dismissed, and different invoices described the complaint differently than I had reported it. I ultimately sought a second opinion. Another shop repaired the remaining cam plug leak for less than foreign affairs charges, replaced the CV axle, and was able to remove the axle without replacing the transmission after I had been told I might eventually need one because the axle was seized. What disappointed me most wasn't that my older vehicle needed repairs--it was the communication and how difficult it was to get clear answers. I also felt frustrated that my final bill exceeded the quoted amount because a coolant top-off was added without asking me first. Throughout all of this Jeff told me to "give him a break, we are overwhelmed". I left feeling less confident in my car than when I brought it in, and I cannot recommend this shop based on my experience.

I brought my 1993 300 ZX convertible to Foreign Affairs last summer because it was running rough…read more I pointed out to them that it might well be the fuel injectors. However they thought it was spark plugs. When i went to pick up the car they informed me it couldn't be picked up because they didnt realiize the didnt order coils.That was the first delay. . After spark plugs failed to make a difference, they then agreed it was probably the fuel injectors. For a period of 4 to 6 weeks they kept the car and informed me that they though they were trying every day they couldn't locate fuel injectors. I finally became so frustrated that I searched for them and found them in one phone call. Things got worse though, when they installed the fuel injectors for what they told it was going to be $1500 and then me an additional $700 with no explanation. When I point that out,they took the $700 off, with no explanation as to why the overcharge was there in the first place. They had also represented that they would keep this collector car in the garage while they were holding it ,but they clearly never did ,as it was clearly dirty from several rains, and more importantly there were several stains on the door upholstery from the mechanic getting in and out. This is the worst experience I've ever had with any auto repair shop, and having car disease that has led me to purchase many older cars over the years I have dealt with several.

Today (Jan 8, 2026) I specifically asked for a conventional oil change per my 2018 Subaru Outback…read moremanual. The tech said "okay," but the receipt shows I was charged for Auto Ace 5W30 Syn Blend (more expensive) and a Mighty M4612SP filter--which is the wrong type for my car (Subaru 3.6R uses a cartridge filter, not spin-on). When I returned immediately to point this out, they claimed they "don't make conventional anymore--only semi or full synthetic," yet their website still advertises "The Regional" package with conventional oil. They gave no clear explanation for the wrong filter and refused to fix or refund the difference.

Great customer service great staff friendly probably the best pricing around town for oil changes…read more Staff will explain findings on vehicles first come first serve no appointments required

We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

My experience with Keenan McGovern was disappointing. During the sales process, he was friendly and…read morehelpful, but after we signed the paperwork for our certified pre-owned vehicle, his communication and approach changed noticeably. We traded in our previous vehicle, but the title was still at our families home in Michigan. Keenan told me that this wasn't a problem and that once I returned to Michigan, I could simply mail the title to the dealership. Based on that conversation, I believed everything was taken care of. I was surprised when he later called and told me that I now needed to sign a power of attorney because the dealership had already sold my trade-in before receiving the title. This was never mentioned during the purchase process. If selling the vehicle before receiving the title would require additional paperwork or legal authorization, that should have been explained from the beginning. Buying a vehicle is a significant purchase, and customers deserve clear and transparent communication throughout the entire process. My frustration isn't with having to sign the paperwork--it's that the need for it only came up after the dealership had already sold my vehicle. More transparency upfront would have gone a long way toward building trust and avoiding unnecessary frustration.