an older gentleman from this company, Sam sr Arrived at my house to fix my furnace. He never fixed…read moreit. He was here for five minutes and then left. I called him a half hour later and told him the vents were still blowing and cold air.(mind you. It's January) He then asked me to go down to the furnace and tries to guide me to fix it when I have no idea absolutely no experience doing anything like that just a girl I tried and was not able to fix it. He comes back three hours later. completely hostile very rude. I asked him. Would he be able to fix it and he said I don't have a crystal ball I don't know and began to get very unprofessional. He asked me where the light was in the basement. I told him where the light was and his response was I can't see it with all the shit on the wall (they are coats) Again, he gets very hostile and he says you do it. I didn't have any shoes on at the time in my basement is completely unfinished and so I said wow OK I get up to turn on the light and he gets extremely angry and says you know what I'm not fixing anything use his vulgar language as he's leaving and slams the door and called me a fucking idiot very very unprofessional. I would never use this company ever.

This is not firsthand, but a SamSon owner was driving a SamSon panel van and, while talking on the…read morephone, drove dangerously close to a cyclist, nearly hitting him, and violating Pennsylvania's four foot law. After the cyclist justifiably yelled and slapped the mirror of the van, this SamSon driver & owner threatened the cyclist with a wrench! https://www.reddit.com/r/bicycling412/comments/2yfxv6/ If SamSon's owners can't be decent citizens, I recommend avoiding business with SamSon.

Jason has been my "go to" guy for all of my heating and cooling issues. He installed our air…read moreconditioner quickly and at a good price. He is quick to respond and has replaced several parts on our furnace preventing us from having to get a whole new unit. He is very knowledgeable and explains the problem so my wife and I can easily understand. I would recommend Jason's company to anyone as they always do a fantastic job.

When I was having a furnace problem,. Jason (the owner) came out to fix it within 2 hours. They…read moreinstalled the furnace about 14, 15 years ago. Great service and willing to work with me because I don't get paid until the 3rd of May. And he also gave me a discount which I didn't expect. I would recommend him to anyone who has a problem and a understanding man to trust.

I called around to a couple of HVAC companies seeking help installing a new thermostat. Ours was on…read morethe fritz, and got to the point that the AC stopped working altogether the night before Accurate came to the rescue. The other companies didn't answer their phone nor returned my messages. But Brandon called me back within an hour. When I explained our issue (before we killed our AC completely), he gave me a couple pointers and sent us on our way to do the install on our own. We have done one previously, so I was grateful that he was willing to point us in the right direction rather than giving us a service call. He even called me back after he looked up the new thermostat we were attempting to install because he wanted to be sure we knew we would need a PEK installed also. I was again so grateful that he went out of his way to try and help us along. Unfortunately, our wiring situation was a bit messed up from the start, and when the thermostat died, I called Brandon back (third call). He squeezed us into his schedule the next morning, showed up right on time, and had our new thermostat connected and working in less than 90 minutes. He even walked me through some of the setup steps I would need to do now that we had one of those fancy wifi contraptions. He was prompt, professional, and thorough. I definitely recommend skipping the other companies and giving Accurate Heating & Air a call.

Contractor is a thief. Took monies for a furnace and heat pump and then never completed the work…read more Ran off with thousands of dollars.

Top notch service and communications! Furnace went down and…read moreit was 25 degrees outside. Called him up, and he was willing to come check it out way after hours. Let me know ahead of time when he'd be able to be there and stuck to his word. Got the part and put it in the next morning (Saturday) with no questions asked. Was willing to work with my warranty company as well. I'm a repeat customer and will be again.

Awesome, upbeat, punctual. The most professional business we have encountered since moving to…read morePittsburgh. Right away, we got a sense of honesty and integrity from this small company. Derrell and his helper came by to assess the situation the day after my husband noticed our furnace blowing cold air. It turned out that one of our two furnaces was leaking carbon monoxide ( no bueno!). One furnace was cracked internally, and Derrell used his camera to show us where the cracks were, and to show us how the other furnace was close to malfunctioning the same way. Derrell listed some furnace prices, we discussed our options, and decided to move forward. When he couldn't get our quote to us the first night, he texted to let us know he hadn't forgotten about us, but that the furnace that we planned on was not available. He then worked with us to get an excellent rate on high-quality, high-efficiency furnaces, with an arrangement to work with him in the future on our cooling system in the spring. On the job, his entire crew was friendly, respectful, efficient, and professional. They were even super friendly to our pooch. When they hit a huge challenge with our ancient, stone-walled basement, they worked through it with a can-do attitude and got the job done. They also cleaned up nicely at the end, which is something my husband, a plumber and carpenter, notices a lot of tradespeople don't do here. Clear and timely communication beginning to end. It is refreshing to deal with a company that takes pride in the work and has a high standard of professionalism for its employees. I hate to say that we've encountered a lot of flakiness, and lack of quality and professionalism in the trades here in Pittsburgh, but it's true. Unfortunately, there's too much "that's good enough, I suppose," along with unprofessional employees (enter variety of issues here--complaining, rudeness, loudness, laziness, lack of skills, lewdness...). Thankfully, there's Yelp to help sort the excellent from the not-so-good. Really enjoyed working with these guys. Highly recommend and look forward to having them back in the spring.

Professional service. Friendly and courteous. Will use them again In The future. Was there when…read morethey said they were and finished when they said they would.

Called about a water heater replacement and price. They literally were not interested interested in…read morehelping me.

Our furnace went over this first cold snap we had. Called Equitable and the Dispatcher was so…read morehelpful trying to determine the problem over the phone. Without success they had Dave come out in about 25 minutes. Dave was not only respectful of our property but interacted with our dog and 2 cats. After diagnosing the issue and getting the heat back on we decided to replace our 15 year old furnace. Dave came out the next day to install a new furnace and Air Conditioning system by Tempstar. Would highly recommend this company.

Recently had Cochran Heating and Cooling in Jeannette, PA install central air conditioner unit in…read moremy home. Dave and his crew did a fantastic job and exceeded my expectations plus went the extra mile to replace a corroded fixture on my water heater. The cost was very reasonable and within the budget we allocated. I highly recommend Cochran Heating and Cooling in Jeannette, PA.

These folks have been amazing every single time we have called on them. Of course our furnace…read morestopped working on the coldest night of the year to date. We are fortunate enough to have fireplaces and other heating sources so we didn't need to call them out for an emergency in the middle of the night but we did call to get on their schedule for the next day. Becca was at our home at 7:15 am the next morning, had the problem diagnosed, had the part in her van, and had the furnace back on before 8am. Incredible service, there for the customer, and a GREAT VALUE for what we received. At that point they could have pretty much charged us anything but it was extremely affordable. I can't recommend them enough.

We highly recommend Westmoreland Heating and Cooling! After 30 years with our original furnace, we…read moredecided to proactively replace both it and our 15-year-old AC. We met with three different companies, but Jeff was by far the best. His professionalism and knowledge are top-tier. While other companies were intimidated by our "weird" damper system, Jeff wasn't fazed at all. He gave us clear options and provided specific model info so we could do our own research, rather than just handing us marketing brochures. He was incredibly flexible, allowing us to choose our own thermostats and tailoring his recommendations to fit our needs. He even handled a few unexpected extras at no charge! His estimate was much more reasonable than the competitors with the fancy sales books. Jeff was respectful to us and his crew, and he is officially our go-to guy for all things HVAC!

Recently had the need to call on Jeff @ Westmoreland Hvac once again when our a/c unit stopped…read moreworking. They were very responsive and were able to get to us quickly. Fortunately it was a simple repair and we were back up and running that day since he had the parts with him. Highly recommend them as they have always been fair and honest. Our unit is about 20 years old and i am sure i will call on them when it needs replaced. Thanks again Jeff.