Saturday March, 7, 2026 around 8:30am. Walked in, no greeting which was fine. She was sitting down…read moreand never got up. Very rude!!! Wouldn't even get up to assist. She told me she didn't have to get up!! Just sat there pointing when there's a million items. Just lazy and rude when it's your JOB. I left and will not be coming back or advising any of my friends or family to shop there any longer. Do better!!

Best place to go , I love there customer service and the huge selection in the shop. Highly…read morerecommended And the owner Aj one of the coolest people I've met

Stopped in for a few items today. Had a terrific experience, I met Mattie. What a "service"…read moreoriented young lady. She immediately engaged me and suggested various choices. I found her attitude to be "Fortune 500ish". She's a star . She's definitely a team player!!!

From the owner: Regardless of what the government says, Area 51 does exist and it is on the map...and it's in…read moreNorfolk, VA. Area 51 Tobacco & Novelties was established in February of 2011 in the Roosevelt Shopping Center near Azalea Inn/Time Out Sports Bar. Area 51 has steadily built an ongoing stream of loyal regulars in the local area by giving people what they want, providing the best up to date products, and excellent customer service! Go check out the best little secret spot in Norfolk and don't forget to say hi to Fred the alien.

Kudos for the Mrs. for finding this little gem. This shop is more than your typical cigarette/vape…read moreshop stop. Since discovering this store, I have been back several times already. In the back of the shop, there is a nice secret room that you have to check out. A floor to ceiling selection of reasonably priced cigars. The owner even has a humidifier constantly running in the room to ensure freshness. Nice premium touch. Far from being a cigar aficionado I'm relatively new to the cigar game. This is a superb place to come and browse the selection without the intimidation you feel going to those upscale specialty cigar shops. Another rather innocuous but convenient nugget is its proximity to the local ABC Store. So whether you select the 64+ ring gauge premium Cuban blend with a bold robust flavor or a Dominican shorty featuring a milder flavor with a hint of coffee spice and vanilla clove, you can take the short stroll a few shops down and find the perfect pairing of cognac VSOP. Now that's what I call a Saturday night.

Great selection. Everyone is super friendly. I wouldn't say they have the lowest or even low prices…read moreon anything they sell. Their prices are average to high but I still go out of my way to buy my vapes here because they carry the flavor and brand I prefer. Not just once, they restock it regularly. Most places inventory is more like a lottery and what's there at the moment is available but that doesn't mean it will be available next week.

They have the brand of CBD oil that I use! I used to drive to the Oceanfront for my oil because not…read morea lot of shops sell the particular brand my Dr. recommended. They have everything! From cigars, vape products to cbd oils and gummies. The guys behind the counter were very helpful. You can tell they wanted you to be a long time returning customer. However, one thing I didn't like was they weren't wearing a mask!! And during these times they should be to protect themselves and customers. That was my only real issue. Besides that, it is a good place to get your fix! LOL!

The people working here don't speak in English and are scammers. They are trying to charge $50 for…read morea novo 2. You can get them literally anywhere for $20. In my opinion the people working here are scammers and not telling the owner they are stealing money. No one comes here, it's always empty for a reason. They will be out of business anyday now

Awesome place and all the employees are very friendly. My faves are Jess , shorty and the 9 foot…read moretall Ukraine kid lol

I've been coming to this smokers choice for a year. I have never seen Felix before today. He was…read moreaggressive, sold me a burnt vape less than an hour ago and refused to swap, or refund the product because I had gone home to let my dogs out. I live around the corner and always have lovely interactions with the other employees, management and even the owner. Felix told me I could fuck off and that I could come back in the morning. He refused to print my receipt or sell me a brand new vape. Customer lost for good. Felix is a character and not a good one. He tried to give me free blazy Susan's and I declined. He's stealing from this business period. Don't even bother

Everyone is always so nice and informed. They answered all of my questions. I was able to find…read moreeverything that I needed.

Staff is very friendly, helpful, and knowledgeable about different products. I always come here…read morewhen I'm looking to get some new accessories for some other pieces I have, or if I just need to get a pack, rolls, or scented candles! They are very knowledgeable of the products they have because every time I see something I wanna buy; I wanna know what it is, what it does, and what it can be used for. If they don't have a certain product in the store I go too, they normally call around to their other shops to hold it for me if they have it, and their other 3 store are 10-15min away from each other. Sometime they have specials going on pieces of glass and artwork. I really like their honor system where you earn a point for each dollar ($) you spend, and you can either choose to get store credit on your points or if you save up enough you may be able to earn a new work of art.

Ahmed is always helpful and has great product knowledge. the store also has an abundant amount of…read moreproducts with a ton of different flavors. thanks guys debbie.

From the owner: Your best stop for your smoking needsread more

I started going here when I moved to Va and someone told me about this store I haven't stop going…read moresince great ppl good vibes soon you walk in the door I have watch this business expand and grow I love the owner Karen she is the light she is always glowing an bless everyone I never seen her with favorite picks she treats us all the same she ain't a Karen but she dif a caring person and very understanding love Tamara the burger king lady b.k.a PA

Professional and knowledgeable employees. Highly recommend. I walked in clueless, walked out with…read moreexactly what I needed.