Found just what I needed. Friendly counter guy. Good prices. I recommend this place. Very nice shop. Clean.

I normally love all the people that work here, they were very friendly. However, the guy working tonight refused to pick up the phone, and had a break for "10 minutes" I was able to go to stater brothers get our shopping done and come back, with a line of people that majority ended up leaving. Once he decided to reopen he was rude and argumentative. Not, sure if the guy was in the back doing drugs or what, but he didn't look like he should have been working. read more

Very friendly great prices best in av. It's been there for a long time I remember passing it by when I was little

No customer service Bought a pipe here got home found the lid for the bowl doesn't fit so I went back. The clerk said there is nothing they can do. CUSTOMER NO-SERVICE informed them will take my business elsewhere and she said fine. read more

Don't go here!!! Stopped in here for the first time 7/12 at 215pm to grab something "real quick." I walked straight to the counter with cash in hand. The girl with colored hair looked at me with no response. She watched me stand there for 5 minutes without greeting or helping me. I decided to walk out and take my money elsewhere. Have fun working your dead end job the rest of your life. read more

Excellent selection of items and variety of everything one might need. Lauren and her friendly staff went above and beyond with recommendations. Thanks girls! read more

Smoke 4 Less - Lauren and her friendly staff went above and beyond with recommendations. Thanks girls! - Tobacco Shops Near Me - Lancaster, California

False advertisement..says they close at 8, but the guy closed 10 minutes early and wouldn't bother to look my way or say why he closed. I was ignored and relieved NO help at all! read more

The purple head girl is rude and short with everyone . Keeps a fake smile is loud and obnoxious to certain people and I've seen her after her shift come in completely drunk and stumbling stealing vapes and leaving bad for atmosphere and customers to see very unprofessional read more

I recently found out, if you pay with card they charge you, regardless of the amount. Also, when comparing prices for cigars, definitely a little overpriced. Unfortunately won't be coming back. read more

The best customer service! They really take the time to make sure their people are happy and it shows

I've been a loyal client for well over 5 years now. Both, the owner and a former employee gentleman were and always are always very pleasant to deal with. the atmosphere is mildly simple, wide and open, and has a decent selection of glass pieces, tobacco, detox cleansers and other recreational devices not limited to Vaporizers you can choose from. However, upon doing my own research, I've seen some of those same pieces that list for 129 to 149, on line for 34.99 free shipping. I understand as well as any business savvy individual that in order to maintain a profitable business, there must be a mark up. Econ 101 principles. But when the smallest ding against the glass causes it to shatter, 10 different times, all different pieces and thickness, it goes without saying it is frustrating. Especially when near by smoke shops offer the same and if not more product for considerably less with noticeably higher quality that doesn't shatter with the tiniest placement on top of a table.So with that being said, If you do manage to ask for a discount, they just c the tax. and hats fine n all, but for that quality, after that many terrible experiences, it wouldn't hurt their business by offering a 40% discount once in a while. But the Sole purpose of writing this review, is in regards to a girl who works there currently (01/10/2018 at 7:25pm). I literally feel her judging me as I enter the store each time. I live near buy so if I dont have any other errands to run, I just say in warm clotes. But the problem I experienced tonight, was that she was allowing these folks to hold, test and play with some vaporizers ($60 and more), getting their saliva on them, but when I asked to some question regarding a product they carried called Kratom, she had little knowledge and that is ok. However, in all my life in retail, the key to being a valuable asset is by knowing the product you offer to you can stand by your word and satisfy a customer so they return and refer ppl as well. Well I asked if could please read the label of the ingredients in one of the products as I was actually considering buy, She told me in said in short, that she didnt trust me to with a $50 bottle which I only wanted to read the ingredients,. I said I understand, despite the couple beside me were playing with their vaporizers that were not purchased yet, and so I asked if she could turn the label so I could read the ingredients at least. Her response was, "As you can see, Im busy." While she wiped glass counter tops. Then she followed that with, "well you can go home and theres this wonderful thing called google you can look up and find what you need to know(sarcastically). In 13 years of sales, customer service, retail and training, I've never experienced such a lack of willingness from an employee. Had I been able to read the ingredients, I would have actually bought it as she just broke a 100 dollar bill for me. Id say if it was a onetime thing, fine let it slide, but she is like that all of the time with me in specific. If she doesn't like her job, maybe management should consider replacing her with me and show then how I can turn a stagnant market into a prospering one. All I ask, is that she treats me like any other customer and doesn't huff and puff her way through her interactions with me as I am always kind, like so kind its literally impossible to think Im asking for too much, A customer has the right to know what it is they are gong to by before actually committing 50 plus dollars only to learn that because they could not be well informed, they are now stuck with a useless product and $50 less. I still wonder to this day what, how and when I wronged her to recieve such attitude but nothing comes to mind, She needs to change or she needs to go.Seems harsh but thats the most polite I can be in regards to finally being so fed up with her I resulted to Yelp to mention this. Sincerely, A loyal Customer. She knows who. read more

Walk in humidor with a decent selection including Fuente, Alec Bradley, CAO, Romeo, and other recognizables.

Great customer service. They really are good people. I'm a regular and they always know what I want. So much so a one time I was overcharged and when I went to another store in the chain received a credit because they knew me. I didn't even know I was overcharged. Great people. read more

This is a large, clean smoke shop with friendly employees and plenty of inventory. They are located right next door to Stater Bros grocery store. They always stock what I am looking for and parking is plentiful. read more

Just attempted to go to this smoke shop today (4/5/18). I've been here before and have had ok experiences. Today was terrible! I attempted to walk up to the door only to find that the door was locked. There was a man and a woman outside talking and smoking a cigarette. Little did I know the man smoking was the employee. He was very rude, he literally waited until AFTER I attempted to open the door to rudely tell me "be back in 10 minutes!" What kind of customer service is that??? Do you guys get off on embarssing potential customers? It sure seems like It! Maybe I'm making a big deal about it but how hard would it have been to tell me you weren't open BEFORE I walked up to the door? It's called common courtesy and respect, which evidently the white male employee seems to lack. Needless to say, I will NEVER give this location business again. The fact is they hire rude and snotty people here. It's almost like if you're not dressed to a tee and flawless looking, they feel as if they don't have to give u service or respect. Very bad location. read more

Went in for a coil for a vape that they sold me 2 months ago the guy behind the counter laughed as it was funny to him i wanted a refund for the vape they sold me. Shit place. He said id need to go to a real smoke shop for my item. He was right this place is a dump i went to a real smoke shop and got what i needed. read more