love y'all all employees love it here they have great customer service and are coo asfread more

The workers were always super sweet, that Hailey girl was always a charm to chat with. When we'd…read moretalk she'd even sometimes complement my outfits during my worst days(she had no clue but she made those days better :3). On the other hand Matthew was it, bossman. He always made me feel low key uncomfortable. My first interaction with him was around a year ago when I came in for some of the "chem of the day" & the first things I noticed were the 1)Wildness in his eyes, like those of a snake oiler. 2) He had his gun just exposed on his hip & even flashed it a bit at a few shady guys who came in after me(I understand the north side is rough but also also if I can see what's supposed to be "hidden until it's needed" he sure didn't have an issue just letting it be known he had it) & finally 3) One time he gave me a huge speech about how I was the perfect person for his store because I came off as "chill" & "someone who could be trusted" who met the "wicked" ways. This was after I'd been in there every day for the past 3 weeks at that point because to be completely honest after smoking there once just to get "cheap weed", I'd always have cravings for more from them, even dispo stuff didn't satisfy me so I wouldn't be shocked myself if they laced things or sold inferior products. The workers who made my time in there amazing If I see you around town maybe we can be friends or something but to the owner, after laying people off & not paying them for the week prior to the raid is a dick move & I hope you don't run like the coward you look like. Anyways thanks for reading all this if you did- Signed, Coolpinnamehere

Update: They did the right thing folks! Definitely have a…read morerepeat customer now. Different guy there today, super kind and friendly as well.

If you're looking for quality, this shop is a must. Josh is a knowledgeable guy who can hook you up.read more

Zeek that works at VIP VAPE on Sunshine before Kansas expressway is nothing but AMAZING. He's by…read morefar the best #1 employee there. The owners of the store have a great guy working for them. He treats every single customer with respect and very eager to help the customer find what they need very quickly and answers every question the customer asks. He's very friendly and treat everyone like family. As For me he makes me feel great when I make a purchase cause I know he would never allow me to be ripped off and I can't trust him with anything. He's NEVER been negative and always in a great mood and your surrounded by his positive energy. He also would never try to upsell you or sell you something you don't need. I always look forward to seeing him there when I come in usually 2 to 3 times every day.He always makes sure any discounts are applied to my purchases. It's a please completing my purchases with him. As For others that work there they can't even compete with his level of amazing customer service. So Zee thank you so much every day for you helping me daily couldnt ask for a better experience at the store than you provide TOP KNOTCH CUSTOMER SERVICE #1. Sincerely, Tomaz

From the owner: VIP vape & tobacco Springfield largest store and largest selection and best deals read more

Outstanding service every single time. They help me find just what I need. Allow me to test it out…read morebefore I even leave.

Best vape shop in Springfield! The owners are awesome people, and there's a large juice selection.read more

I've yet to buy anything significant from this location but they were quick and polite in my recent…read morevisit. The location has a very relaxed atmosphere with area to sit down and hangout if you wanted too.