This was my 2nd visit and I just wanna say as someone who's new to this world & culture, every…read morevisit has been extremely pleasant. I had a lot of questions which was addressed in the most professional and patient way possible. You know how some people come at you in a condescending way because they're more knowledgeable? Well I experienced none of that. Thank you for that. The vibe is real chill & the selection is really like that. You can grab and go or hang out and smoke. Either way pay this establishment a visit!!!

The customer service was great walked in and was greeted immediately. The manager approached me and…read moreguided me through the store and showed me the selection of cigars and recommended a good one. If I had more time or get a chance to come back I will definitely sit and enjoy the company.

This smoke shop is way better than AK down the street. If you have any requests they get whatever…read moreit is for. They are doing a raffle for merchandise right now. They are very helpful. Go here! Lol:p

Unfortunately the person working had a rude habit of talking with her eyes rolled just about the…read morewhole time. Truly made me feel like it was a real inconvenience that i was there wanting to buy something. Honestly i don't think I will be returning.

Dude closed it right in front of me as soon as i pulled up at 10:22 pm on a thursday night lmao…read moresmh. Hours are not accurate i guess.

This place used to be legendary! Now they are so full of themselves it's just sad. Hey guys we have…read moreoptions!!! I tried for months to give you losers almost $1000 to get me a mobius. No follow up even though I called repeatedly for updates. They had an attitude and kept telling me they were the only dealer for Mobius. Which is complete bullshit, go on Instagram find of the shops featuring great pieces which is what I did. You guys can suck it. Never again. Also the manager at the Shaw location is a total D bag has no idea how to treat customers. Enjoy being mediocre like every other smoke shop out there guys.

Very nice little store. Everyone was nice. They're always willing to help. If I was a smoker I'd…read morealways be going here. Looked for a little gift for a friend who's a smoker. Got what I needed.

Great products in the store, love my puffco pen! Also the gent in there is knowledgeable and…read morehelpful!

Pretty damn good deals! Have bought a few Vapes from here and the guys are super nice! My husband…read moregets his vinyls for his car done here and going to be getting some sweatshirts made! Nice doing business! Will be back!

Recently found this family owned cigar, I purchased one mild to medium body cigar and also one…read moreMaduro brown label, wonderful wonderful smoke. Just had my Maduro for breakfast with coffee and wow what a taste!!! You Need to try!!! Maybe a robusto would be a better size for early morning smoking but defiantly super enjoyable with a hot cup of coffee Definitely a choice to have in your humidor

Very nice experience. Aldo super nice man…read more Small place, not your average White Owl cigars. Premium blends. $$ - $$$ Buy 5 - ge free If the cigars turn out as good as the service was I will be back. Update - 11/02/19 Well lit my first madero 10/29 in Vegas and it ended up being a very nice smoke. Pros - Burned evenly. Good draw. Good taste from the start not overbearing. Cons - A third of the way in though the wrapper was unraveling well before the burn. Was problematic to say the least. Then the taste left and the draw was a bit hot. Lost it's taste in the heat of the draw.

Service is always on point ; been coming here for years and I only get my cigarettes here cuz of…read morethe price.

Let me start by saying if I could leave a 10 star review I would! Not only is the best smoke shop…read morein all of the 559 id say it's best one in all of Cali. They have a great staff but the best employee is easily Chance he greets you by first name always makes sure you're satisfied with every purchase and never puts the pressure on you to buy stuff so huge shout out to Chance I've been a solid customer for the past 5 years and I will never take my business any where else they're simply the best shout to Him!

Finally, they have hired some decent, likable cashiers since my last review. Not as many mistakes…read moreas before and they've hired security to keep the bad guys out.

I live in the ranchos, & I'm not able to just stop & check my phone or go right back to correct a…read moreproblem which seems to happen to me a lot. I know I should check first but it's late, my granddaughter was with me & I had a drive to get home, so sometimes I just trust the people to do their job & get things done right. I get that mistakes happen but come on I can name 4 times I've lost out now watch this will end up being my 5th time. the girl was very nice just seems to always miss 1 of my amounts going on. so since I can't get right back...am I screwed out of my money again?

Zero customer service. if you buy a defective product there is no support/discount/ or refund.read more

Best selection of vapes in fresno and amazing customer service every time I go in. Ashley is super…read morehelpful and always has a happy, upbeat demeanor to welcome you with. There is also a guy who is just as awesome but I don't know his name. They have fair prices and offer discounts you'll find out about from following their Snapchat or IG account. Definitely recommend.