Amazing place ! Kali is the best budtender . Highly recommend . Always a vibe and everyone is…read morealways friendly

I had a very disappointing experience during my visit today. After a professional and welcoming…read morecheck-in with the security/front-door staff (who were great), I was met with unprofessional / disrespectful behavior from one of the budtenders. When I politely indicated I was next in line, the budtender ignored the standard first-come-first-serve process. When I spoke up, instead of a simple 'I'll be right with you,' he chose to argue and condescendingly suggested that I hadn't been 'paying attention' because I was looking at the display cases with my back to him. It was a frustrating, dismissive and belittling experience that felt entirely unnecessary / disrespectful. I appreciated that the front-door staff heard me out and apologized for the interaction, but it's unfortunate that the service on the floor didn't match their level of professionalism. I've visited this location many times and I've never had this experience, what a shame.

Dude closed it right in front of me as soon as i pulled up at 10:22 pm on a thursday night lmao…read moresmh. Hours are not accurate i guess.

This place used to be legendary! Now they are so full of themselves it's just sad. Hey guys we have…read moreoptions!!! I tried for months to give you losers almost $1000 to get me a mobius. No follow up even though I called repeatedly for updates. They had an attitude and kept telling me they were the only dealer for Mobius. Which is complete bullshit, go on Instagram find of the shops featuring great pieces which is what I did. You guys can suck it. Never again. Also the manager at the Shaw location is a total D bag has no idea how to treat customers. Enjoy being mediocre like every other smoke shop out there guys.

This smoke shop is way better than AK down the street. If you have any requests they get whatever…read moreit is for. They are doing a raffle for merchandise right now. They are very helpful. Go here! Lol:p

Unfortunately the person working had a rude habit of talking with her eyes rolled just about the…read morewhole time. Truly made me feel like it was a real inconvenience that i was there wanting to buy something. Honestly i don't think I will be returning.

In response to Gabby's poor review: From the first time I made a purchase at D's, I've become a…read moreregular customer. The employees are always pleasant, KNOWLEDGEABLE, and very helpful in assisting the customer. Occasionally, if they're out of an item, it is because they're sold out and D has placed an order to replace. I'm sorry that Gabby had poor customer service...... It goes to show you how "one poor & unknowledgeable employee can make an entire business look bad. As for me, it is a little distance from my home, but, this is the place for my smoke needs!!! Other than the Bay Ar

D's Smoke shop is off the charts legit. They have great service, great product, and great owners…read more Their pipe isn't cracked, their cigars isn't old and dry and cracked when you open the packals. Hit them up

This was my 2nd visit and I just wanna say as someone who's new to this world & culture, every…read morevisit has been extremely pleasant. I had a lot of questions which was addressed in the most professional and patient way possible. You know how some people come at you in a condescending way because they're more knowledgeable? Well I experienced none of that. Thank you for that. The vibe is real chill & the selection is really like that. You can grab and go or hang out and smoke. Either way pay this establishment a visit!!!

The customer service was great walked in and was greeted immediately. The manager approached me and…read moreguided me through the store and showed me the selection of cigars and recommended a good one. If I had more time or get a chance to come back I will definitely sit and enjoy the company.

If I could give more stars i would!! A friend and I stopped by here and right off the bat we were…read moregreeted in a professional manner. The store was super clean and the guy at the counter Arkm was very friendly and professional he answered all of our questions and made awesome recommendations!! They had so many different options that met all of our needs..... we will definitely be going back

Prices are crazyyyyy. They were not helpful in finding a bong. I'd suggest going elsewhere for your…read moreglassware.

Best selection of vapes in fresno and amazing customer service every time I go in. Ashley is super…read morehelpful and always has a happy, upbeat demeanor to welcome you with. There is also a guy who is just as awesome but I don't know his name. They have fair prices and offer discounts you'll find out about from following their Snapchat or IG account. Definitely recommend.

Zero customer service. if you buy a defective product there is no support/discount/ or refund.read more