Great local cigar shop with good selection and friendly staff and patrons. Phillip, the owner, is a…read morewealth of knowledge to help in your selection.

Good price, authentic Cantonese food. Service is so so, as typical Chinese restaurants.read more

I dropped in on this fine store in the middle of prospecting and networking. I met the owner who…read moregreeted me very warmly and kindly! I couldn't believe the great prices on even brand name products. There's such a great variety of products and gifts, ranging from haircare, to tobacco, to office supplies, and so many convenience items! Wonderful selection and terrific prices, with top-notch Service!

From the owner: Smoke accessories ,Vape , cbd , incense , juul & lot moreread more

trash , tried to id me for papers when nobody else has ever tried that…read more trash , tried to id me for papers when nobody else has ever tried that trash , tried to id me for papers when nobody else has ever tried that

I stopped in to buy some ejuice and check out the store. The store was completely empty. I was…read moreimmediately told to leave because I had my son with me. I was told he would have to wait n the car, did I mention it is 99 degrees outside today? Needless to say this was my first and last time here. I would tell you what the store was like but I was kicked out so fast you think they don't need customers.

one star because zero isnt an option. Ive been to this shop about six times now and almost every…read moretime I've purchased a vape it has died in a week. the prices on stuff does not match the price at check out and the white woman in charge is extremely rude. low quality items at a high price.

Terrible customer service. I have been a frequent shopper since moving to Cary a couple of years…read moreago and the customer service has gotten terrible. Last week I purchased 5 vapes and yesterday when I opened one of them, vape juice was everywhere. I took it back to the store to simply exchange it and was told I had to come back when the guy was at work on Monday that sold me all my vapes...What in the world. I told him I will be out of town for school until Thursday and he was like oh well.....Clearly, he saw the exact same product I was pointing to and I just wanted to exchange it. I spend $$$ at this store and shouldn't have to get the run around to get a working product. RIDICULOUS!!!!!!!!!!!!!!!!!

This review is just to say this was amongst the best customer service I've recently experienced…read more Stopped by to get some butane for a lighter. I also needed some help with how to fill up my lighter (older model so was just different from what im used to). The staff was incredibly friendly, knowledgeable, and helpful. Showed me how to do it while explaining the details, and filled it up for me for free, all while having some friendly banter. Bought a can as well and it was very fairly priced. Just overall great experience. Now while I was there I did look around and though it is a smaller space, it appeared as if they had an incredible selection of cigars. I will say, due to my experience with the staff for this simple task, I would definitely go here in the future if ever in the need and would recommend.

This place is really awesome. I plan on coming here maybe 2-3 times per year. That's mostly due to…read moremembership cost which is the only thing bad about this business. Most of the other cigar lounges have a membership cost of $15/year....here it's $50 PER MONTH!! The perk is you get 10% off of SOME cigars, not even all of them as you'll see a bunch of signs in the humidor that says "no discount on these." I'm only a casual smoker maybe one cigar every month or two, so that would mean I would pay $100 for each time I used the lounge if I got a membership...just not worth it unless you're coming in a couple times a week. In addition to the highest membership cost I've come across, their cigar prices are a bit elevated too. They seem to be about 10-20% higher across the board versus other local shops, this is noted in the reviews over some others from when this was locally owned K&S. However, their selection of cigars is absolutely amazing. Best selection around the triangle. Closest place with as many varieties is going to be JR's down in Selma. They have another membership level that I think they said was $120/month. You get access to a special lounge that's the size of a tiny office located to the right as you come in. They only sell 12 of these and currently 7 of the spots are taken. Not sure why you'd want to sit in a smaller lounge but some people I guess like to show off how much money they spend. The regular lounge is pretty superb. It used to be a State Farm office but Cigar Box took it over after buying K&S. In the past two weeks they have opened a fully stocked bar. I was able to get a double shot of Buffalo Trace for $24 and my buddy got a Guinness for $10. Both pre-tip of course...and that's what's funny since the bar and the cigar shop both use the same POS system, when I checked out with my cigars it automatically asked if I wanted to add a 25% tip. I wonder how often someone just hits yes out of habit? There were probably 12 guys hanging out when we were there and there was no lingering smoke. So this is another thing they've gotten right, perfect ventilation system. At some lounges it feels like you're hotboxing yourself but not here, clear air. The furniture is nice and comfy and spread out throughout. Plus seating at the bar. They have a few fake fireplaces for ambiance and several TVs to watch events. Total capacity is probably around 30 comfortably if the ventilation system keeps up. They have a nice restroom in the lounge but when we used it the toilet ran continuously and the flush handle didn't work so hopefully they address that soon. So my recommendation is if you're going to buy a few cigars get at least $25 worth and use the lounge that day. If you're not going to use the lounge go somewhere else and save a few bucks on your sticks, Apex Cigar lounge is really close. Apex also has an outdoor area which is great in Spring and Fall weather when temps are mild.

Solid bunch, a family, own and run some of Apex with this store and Freedom Vapor…read more They keep decent prices and they know their market and product line. Kratom is ordered at this store and not a Freedom Vapor if that's you gig. The daughter is the best she is always a ball of cheer and makes everyone feel the same. Dad chat the best deals. ;)

Not only does Lucia have my Stokkebye Norwegian shag in stock and cheaper than anywhere else I've…read moreever bought it, she is too nice and full of good restaurant recommendations! I'm pretty sure the other kajillion things you can purchase here are good values and great quality. Maybe I should get a hookah...I do like shisha...or a Zippo...or take up vaping...I may have found my grown up candy store.

Been a loyal customer for years. One day I accidently took a gummy thinking I paid for it, but had…read morebrain fog and forgot to do so. The next time I come in, they accuse me of stealing. No asking for my side of the story, no asking what happened No asking for my side on what happened. I got accused of "theft" by the manager without As someone who has been going here for years, I am sad to see how far this store has declined in value. It used to be a place where they care about customers. Now, make one simple mistake, and they turn on you- without even the courtesy of asking WHY or WHAT HAPPENED. WTF?! I would not have felt the need to say anything if this woman just handled the situation differently than she did. All she had to do was ask "care to explain what happened?" and I would have told her my brain farted. What SHE said was "you stole. You looked at your hand, saw you had a gummy, and walked out anyway. "you knew what you were doing". NOT TRUE. I was having a mental health issue that day and no one bothered asking to see if I actually meant to take anything. Had they simply told me "hey, you forgot to pay" I would have gone back and paid in a heartbeat. Instead I get accused of theft without them even checking to see if their own theory is true or not. As someone who has been going here years, let me say this place is no longer a place I enjoy. This place has dropped in quality so much it is clear they are about profits over customers. Congratulations, you just lost one of your most loyal customers. This woman is a bitch.

To start off great location competitive prices a lot of varieties to choose from. I have to to give…read morea shout out to Kye and Lisa, very knowledgeable. Great customer service. Theyreally do know how to talk to people and give the service that's needed. A major big up to both of you. Definitely deserve a raise Tim.

I came in for a battery. They did carry that battery ( see photo ) but were out. Friendly staff and…read moreinformative. Looks like they carry everything for smoking or vaping. Clean and bright store. I don't smoke or vape, just came in for a battery.

Their hours state 9am open but this is not the case. Just be honest and set your hours to reflect…read morereality so you don't waste peoples time. Thank you.

Love this place. They're in the process of redoing the inside to be higher quality and every time I…read morestop in it looks nicer and nicer! I have been helped by two different workers one boy one girl and they are both so kind and so helpful. This place also has a great selection of basically everything you could need! 10/10

Service is phenomenal. These guys not only know a lot and are helpful but they also contribute to…read moresmall business owners and charity. This speaks volumes to me! Well worth the money and up on all the products!

Been going here for years. Nice workers, lots of products to select from, always quick service…read more The parking lot is full potholes and the store smells like incense.

The dude sold me half a vape then turned around and told me I need a battery to keep the vape…read morecharged after I asked for the battery he sold me a whole nother vape. Very bad business can't go the this store again. Then going to say it already opened so can't refund it. Shaking my head been doing business with him for a while and this is how they treat you on Fourth of July at that crazy.