The Vape Escape (TVE) is locally owned and operated. TVE is not a fancy place but what's unique is…read morethat they make e-liquid to order using 50+ flavors you can mix & match The store has very low employee turnover so you will always see a familiar face at TVE. While it's great to see a familiar face, I haven't seen any diversity among the employees that work with customers, (i.e diversity in color, age, race, gender, physical ability.) Nonetheless, the owner and the staff members are all very knowledgeable about the vaping industry, the current hardware (especially knowledgeable in what they've decided to use personally and/or sell.) Moreover, their e-liquids are definitely worth a try if you are on the fence about it. They sell about 40 name brands and the others are their in house brand. You can try their in house e-liquids in various combinations right there, in house. Remember that you must be 18+ to enter the store and if they are in doubt about your age, you will be carded. I've seen minors carded and get embarrassed w when kindly asked to leave. I give TVE 5/5 Stars for customer service and for standing behind what they sell whether it be e-liquid or merchandise. If you're familiar with the vaping business, most sales are final. If the TVE owner or manager thinks the items you've purchased are defective and brought back within a few days off purchase, he will make sure it's corrected right then and there to your satisfaction. I give TVE location itself 2 out of 5 Stars. It's located in an outdated strip mall in the Cary/Morrisville area where I'm sure the rent in inexpensive relative to other skipping address in the same vicinity. I can say that entry into the shopping center, parking and exiting the shipping center CAN be a little challenging because Maynard is such a busy road, particularly where they are located, near a major intersection. But it's a good thing because that probably gives TVE more visibility from Maynard that, in turn, probably increases foot traffic. However, it's tough to get in and out of your new to this area. However, there is a traffic light that helps make it easier. Also, I give the inner store appearance and outside signage a three out of five stars. It not a hipster spot, imo, but young people, meaning young adults over 18 but Uber 25 years old, are there quite often, visiting their friends that work there. Speaking of the staff, when I see them on the sales floor or at the service counter, they are very chilled out, almost to the point of seeming a tad lazy depending on the day. I think some of that is part of this vaping subculture, some of it is generational, some of it is individual personality and much is probably the company culture and the standards that employees are asked to follow (or not given guidance on at all). If it the owner is there, they don't improve so it's condoned behavior. Employees don't always stand up from the couch, bistro take or desk chair as soon as customers enter. They do what's acknowledge your there and that is good. However, even still, most of the time, they are vaping in clients faces, eating in clients faces, taking to each out loudly, yelling across out the floor to each other, playing on their phones or other electronic devices while lounging around in the client seating areas, etc. Those things should not be done in front of customers period. It's unprofessional. Those areas are intended for clients relaxation, not employees. They should have a break room, out of site for that. Even the office area and be out of site honestly. The employees also often have their personal friends coming to their job to visit and horse around while they are supposed to be working. They ignore customer needs if they have friends dropping by and staying for lengthy period of time. A couple times, one employee had to ask his friends to stop using profanity (cussing) in front of customers and to settle down because they were obnoxiously loud. He had about six male friends there, chillaxing and just playing around on a Friday night and they weren't buying anything. In fact, they were talking about the best way to smoke some kind of liquid marijuana snuggled back to NC from marijuana legal states, talking how best to bring it back here and how to smoke it with a vape set up. They even pulled a couple of customers into that conversation. If I were the owner and saw or heard that? I'd be livid and the employee would be fired or suspended immediately. In closing, there are some things that can be improvedb upon and there are things that they do very well @ TVE. My advice is simple; if you vape, take the time to visit and to form your own opinion. They are worth it especially if they clean up the employees actions!

Love Robert & TVE. However, the cashier, Erin, is just about the most unfriendly and least helpful…read moreperson I've EVER met in all of my retail experiences.... did I say the worst EVER yet? Robert, do what you gotta do. She is hurting your business. Maybe my skin is the wrong shade of deep brown? Maybe she is always looking like she's smelling foul air? Dunno. What I DO KNOW is that I'll go elsewhere with my hundreds of bucks per transaction until she's gone. Facts.

I dropped in on this fine store in the middle of prospecting and networking. I met the owner who…read moregreeted me very warmly and kindly! I couldn't believe the great prices on even brand name products. There's such a great variety of products and gifts, ranging from haircare, to tobacco, to office supplies, and so many convenience items! Wonderful selection and terrific prices, with top-notch Service!

From the owner: Smoke accessories ,Vape , cbd , incense , juul & lot moreread more

The staff is always friendly and helpful. Honestly I go out of my way to go here. I had a situation…read moreat another shop where they couldn't answer my questions about certain mods and vapes, I went to see Harley. She was friendly and showed me the most loved and gave a breakdown of their selections. The owner/manager is also always friendly and helpful when I go in! Thank you!

Employee pulled a knife on me after asking for a discount /refund on bad product suggestion from…read moresame employee - will go on record as everything should be on video record at store

trash , tried to id me for papers when nobody else has ever tried that…read more trash , tried to id me for papers when nobody else has ever tried that trash , tried to id me for papers when nobody else has ever tried that

I stopped in to buy some ejuice and check out the store. The store was completely empty. I was…read moreimmediately told to leave because I had my son with me. I was told he would have to wait n the car, did I mention it is 99 degrees outside today? Needless to say this was my first and last time here. I would tell you what the store was like but I was kicked out so fast you think they don't need customers.

Really great service from two knowledgeable professionals: Mr. Carl & Dave. Went initially went…read morethere for dog treats to help our amped up and sometimes anxious dog. The treats partial did the job but not sure I would get them again especially for the price we paid. We returned later on and Carl made a recommendation for some gummies to help with sleep. They were on point and I slept incredibly good. Again, the price point was higher than expected but the gummies worked great. I will return to try a few other products and it's based primarily on the two Gents. Thanks Car & Dave.

Cary has its own hemp store now, which makes it an easy stop when in downtown Cary. It's a change…read morefrom a more typical clothing boutique or home decor store. The Hemp Boutique recently opened and is still stocking inventory, but they have nearly everything, at least in limited quantities for now, of those things you would expect: CBD oil, pet treats, edibles, powdered supplements, candles, for example, in the main room. In the two side rooms, are the body and hand lotions and hair products, and then the vaping products. It's cute store, a white building with green trim - colors that it also carries indoors with the striped walls and light floors, it's not at all what you might expect. Although they have a decent inventory of items, it isn't a crowded store, so one shouldn't feel overwhelmed or claustrophobic. The staff is friendly, helpful in describing their store, the inventory, and making recommendations based on the needs of the customer. I can't comment on the quality of the products here, and will leave that to others, but from the limited interaction I had with the staff and that I witnessed with the other customers and the staff, it's all about the customer here. If hemp products are your thing, or of interest, or if you're just curious, stop in and learn from the helpful employees.

one star because zero isnt an option. Ive been to this shop about six times now and almost every…read moretime I've purchased a vape it has died in a week. the prices on stuff does not match the price at check out and the white woman in charge is extremely rude. low quality items at a high price.

Terrible customer service. I have been a frequent shopper since moving to Cary a couple of years…read moreago and the customer service has gotten terrible. Last week I purchased 5 vapes and yesterday when I opened one of them, vape juice was everywhere. I took it back to the store to simply exchange it and was told I had to come back when the guy was at work on Monday that sold me all my vapes...What in the world. I told him I will be out of town for school until Thursday and he was like oh well.....Clearly, he saw the exact same product I was pointing to and I just wanted to exchange it. I spend $$$ at this store and shouldn't have to get the run around to get a working product. RIDICULOUS!!!!!!!!!!!!!!!!!

Great atmosphere! The store is always really clean and the selections are pretty big. I go for pre…read morerolls and I always get great recommendations from the employees. Price wise, it's very reasonable and combined with the cozy feel; I think it's my go to shop from now on!

Great staff, fair to great prices on products, good selection. Super clean store. Selection had…read morealmost everything I was looking for and would expect and I had some far out requests.

Literally chicfila service. My car wouldn't start and Byron was the best person! He helped try to…read morejump it and when that didn't work offered me a safe space to wait while I got a ride. He even PUSHED my car for me! Literally the best place with the best employees!

I genuinely have never met a nicer staff at any business. Every person I have had the pleasure of…read morespeaking to and being helped by at this store has been so kind and personable! If they don't have what you are looking for they will recommend something comparable so you never leave without getting something you like! Great people with great hearts!