This st*pid *ass guy keeps giving me the wrong things wasted so much money to keep getting the…read morewrong things.

From the owner: Tobacco mix and vape read more

I always find what I need here and the people are very helpful. Great service and productsread more

I've been going here for years. Started going to their new spot on Cooper. Because they're always…read morereally friendly and well priced. Yesterday I went in and started talking with the young man who owns the shop (I think). It's not easy being a Jewish person right now. Two days ago I got snarled at in Safeway when a woman spotted my Jewish star necklace. Not Safeway's fault. So, last night I asked this young man if he celebrated Ramadan to wish him a happy one. That turned into a 20-30 minute conversation full of knowledge, respect, decency, humanity and kindness. I'm really blown away! It gave me so much faith restored in humanity to have such a humane and respectful back and forth with another very decent person. Especially after the experience in Safeway. This store is the embodiment of what I love about Mount Vernon! Diversity and respect for it. Genuine kindness and respect. Support your local businesses and reward good humans. Go here!

Good spot to pick up Kratom and other items it's always something new here and they stay pretty…read morestock for the most part

This shop has literally everything you could think about. the selection is huge and every time I…read morecome in the employees have been personable and knowledgeable. They even had custom glass pieces and a huge variety of incense. I would definately recommend this shop. and you know I mean it because I live about 30/40 mins away.

Not the best of Customer Service that I have ever received, but paid for my items and then rolled…read moreout.

Had bought a vape and it just completely fell apart and they refused to refund or exchange it fuck…read morethis wack ass place they need to learn customer service and the customer is always right

Great customer service friendly environment once you arrive is a pool table on the back you feel at…read morehome.

Got a good deal on my new vape come out in check out this vape shop 100 percent worth it.read more

THIS PLACE IS CLOSED FOREVER! Went there 11/6 and the whole strip is closed. I guess it's going to…read morebe demolished. Wondered why they were overcharging for ciggs.

Ask for Abdul! He's cool! Treats you right, great service, very positive! 100% my new tobacco…read morestore. Best deals, prices you can't beat, and they give you great recommendations. Great job! Will see y'all soon! Keep up the great service and positive vibe!

Juul got me off of cigarettes. Plain and simple. With the nonsense in the news causing Juul to pull…read moreall of their flavors from the shelves, it made pods an expensive commodity. I needed an alternative and the folks at this shop made it easy. Amazing communication online before I even came in to the shop and when I did physically come in, I was met with answers to questions I had (not the usual pretension I get at most traditional vape shops). Helped me pick out a juice I'd enjoy to go with my Koi Caliburn pod system. The juice is top notch and the vape itself was a legitimate product from Uwell. Parking can be meh depending on the time of day, but it's well worth it for the quality of products and customer service. Definitely my go-to spot in Alexandria now for juices.

Two Super Bowls ago I found Vape Nova on Facebook and darted over there so not to miss one second…read moreof Tom Brady bending over. I was impressed with them then, and now I simply love them. Heather and Patrick (the owners) treat every customer like a friend they are welcoming into their home and at their place I've never been embarrassed by my vape naiveté. Vape shops, like tattoo shops can be intimidating to new comers because they are a niche market. I'm here to promise those that are looking to make the healthy switch from cigarettes that Vape Nova is the place that will patiently educate you and set you up without trying to take advantage and bleed you dry. Their customer service is incomparable: Heather knows what my favorite juice is and ensures it is always stocked. She'll even text me when a product arrives that she knows I'll be interested in. Patrick is knowledgeable about and stands behind every product in his store. If you buy it and it inexplicably fails the next day, he'll replace it and then investigate said inexplicable failure to make sure it doesn't happen to another one of his customers. In addition to giving great Netflix suggestions, Aaron has this uncanny ability to immediately identify what I've done to F up my tank/battery/mod and then advises me how to fix it. I've unfortunately called on every Vape Nova team member to do this dozens (literally dozens, like way more than 12) times and each time they coolly act like it's the first conundrum I've presented them with. Every time I visit them I leave with something new and wonderful. Today I left with a new Smok Alien and a hug.

Passing through the neighborhood and decided to give this spot a try. The shop is clean, well…read moreorganized and has a nice assortment of products. The staff was friendly, knowledgeable and asked targeted questions to help me find the right products for me. Overall I had a really great experience and would stop by again if I'm in the area.

Great place to get cigarettes and excellent prices! Staff always helpful and pleasantread more