I used to spend thousands of dollars here. I recommend ordering anything you want online or go to a…read moreplace with better quality products. I suspect you aren't getting what you're paying for. I heard they sold products that were opened/used. The old management was great. I heard they got caught up in a sting and had to let people go. One of the new managers and employees are disrespectful and rude. I suspect this store of leaking my personal information as well. I won't be surprised if they have legal issues coming their way soon.

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I almost don't want to post this review because this place is that great! I don't know how the…read moresecret hasn't gotten out yet but these guys are the nicest vape store employees you will ever meet. If you're looking for someone with knowledge to back up their recommendations, this is where you need to go. I could honestly go on and on about Big D's but you really just need to take my word for it. I drive 10 minutes down the street to go here rather than legit walk 5 minutes to the nearest smoke shop to my house...

The customer service is impeccable! They were extremely helpful, accommodating, and nice. They went…read moreabove and beyond and their selection and quality are great as well. Also, the prices were very fair.

They Always greet you, regardless of how busy they may be. They help you immediately, very…read moreknowledgeable, patient with my 75yr old mom who has smoked her whole life but wanting to quit possibly by vaping. They made suggestions on a device and juice option per her desires. Thank you for being such a great Vape shop!

I have a regular vape shop that I usually go to. However my dad offered to pick up a flavor for a…read morefriend of his who doesn't live near this place but likes one of their vapor flavors. So I offered to go along. This is a nice place with friendly people. They have a decent selection of flavors, but I tend to prefer places that make up my solution to order while I wait. Some may prefer a shop with all the bottles and flavors already made up, that's down to personal choice. I've been wanting to get some new hardware, so I did do some browsing and eventually ended up deciding to pick up a new vapor battery and tank. The girl who helped us was very knowledgeable about the equipment and what they had to offer. ***WORD OF WARNING THOUGH*** I offer you a word of warning. Be careful and make sure you pay attention if they offer to set up your hardware for you. I know many people might not care, but I'm pretty germaphobic. And I didn't realize that the girl asked me if she could prime the tank I was buying. Before I realized what she's asked, she had my new tank in her mouth. Again, this may just be me. But I find the very idea of doing that disgusting. I brought home the tank and bathed the metal pieces in alcohol. Not that the girl wasn't nice or whatever. She was friendly and is probably the very picture of healthy living. But I don't know her. For all I know she hits a crack pipe on her coffee breaks. And I don't care how nice you are, I'm not going to drink after, or vape after, a total stranger. Capital "G", GROSS. I'm going to assume some of the blame on that one though. She did ask, but she asked quickly and I didn't exactly understand what she was asking until it was too late. Just know that if you are as neurotic as I am, you may end up with a tank you need to clean if you buy from Violet. Other than that, the experience here was all positive and friendly. Despite my one issue, I'd still recommend this shop to anyone and it's set up like a lounge rather than just a store. The atmosphere was as nice as the staff. Just be sure to set up your own hardware if you buy from these folks. ;)

Had never seen the store prior to this week so I decided to check them out for a new piece. Called…read moreahead of time to make sure the had what I was looking for and the person on the phone was very friendly and helped me with no problems even told me what I could expect to pay when I arrived. When I got in the store it look pretty nice and the outside really stuck out to me. The transaction was pretty simple and I got this really nice set for around $20 overall a good deal. I would give this place a go if you're needing new glassware

Super chill place got was I needed on the spot walked in told him what I was looking for Jonathan…read morelooked it if for me I took at another look at some more got everything I needed for a good price respect

5 star for sure. Everyone in this smoke shop are chill fuckin vibes and knowledgeable af. They also…read morehave a gorgeous American bulldog that walks around but, does not mess with you. He's so sweet. 10/10 would recommend. They also have a bunch of stuff for sale, not just bongs and hookahs (basic smoke shop). They have jewelry and funny shirts, etc..

The best customer service I have had in years. My dads dog has been having a lot of trouble she is…read moredeclining rapidly won't eat, drink, insomnia, and she just paces from anxiety and pain. My dad didn't know what to do and on the way back from a family gathering in Ennis I came up with the idea to give her CBD oil. I called up to the store and the owner stayed open for an extra hour and waited for us to get there. He even went down to his warehouse and got us what we needed! It totally made my dad's night and gave him some hope for his baby! It seriously made me wanna cry!! Thank you so much for the outstanding customer service!!!

It's an untrustworthy place. I was buying a vape for $34, and the lady did not give me the receipt…read more When I saw in the statement that she charged me $64, I was shocked, and the establishment declined to offer a return or exchange.

i went here to get a disposable vape. the first 2 i opened to try in store didn't work so after the…read moresecond one she said "i can't open all of them for you" so i simplified changed the brand of the vape. the first brand i had purchased came out to be $26 the other brand i wanted to purchase was $14.99 and when i waited for my difference to be refunded she simply shoot her head no at me as if it was my fault for their vapes not working and i was getting charged for it.