Stopped in for a few items today. Had a terrific experience, I met Mattie. What a "service"…read moreoriented young lady. She immediately engaged me and suggested various choices. I found her attitude to be "Fortune 500ish". She's a star . She's definitely a team player!!!

From the owner: Regardless of what the government says, Area 51 does exist and it is on the map...and it's in…read moreNorfolk, VA. Area 51 Tobacco & Novelties was established in February of 2011 in the Roosevelt Shopping Center near Azalea Inn/Time Out Sports Bar. Area 51 has steadily built an ongoing stream of loyal regulars in the local area by giving people what they want, providing the best up to date products, and excellent customer service! Go check out the best little secret spot in Norfolk and don't forget to say hi to Fred the alien.

Got a novo 2 kit. These pod kits are small and the battery usually goes out after about 6 months so…read moreI have gotten a few over the years. Anyway, the one I got here didn't have any shrink wrap on it so someone already opened it before me and is not working properly. Wouldn't go here again

From the owner: Our business specializes in making the customer feel at home. With great customer service our team…read morewill make you feel as though this is your haven. We specialize in getting the right product to the right customer and taking our time with each guest so no one ever feels rushed.

They have the brand of CBD oil that I use! I used to drive to the Oceanfront for my oil because not…read morea lot of shops sell the particular brand my Dr. recommended. They have everything! From cigars, vape products to cbd oils and gummies. The guys behind the counter were very helpful. You can tell they wanted you to be a long time returning customer. However, one thing I didn't like was they weren't wearing a mask!! And during these times they should be to protect themselves and customers. That was my only real issue. Besides that, it is a good place to get your fix! LOL!

The people working here don't speak in English and are scammers. They are trying to charge $50 for…read morea novo 2. You can get them literally anywhere for $20. In my opinion the people working here are scammers and not telling the owner they are stealing money. No one comes here, it's always empty for a reason. They will be out of business anyday now

Saturday March, 7, 2026 around 8:30am. Walked in, no greeting which was fine. She was sitting down…read moreand never got up. Very rude!!! Wouldn't even get up to assist. She told me she didn't have to get up!! Just sat there pointing when there's a million items. Just lazy and rude when it's your JOB. I left and will not be coming back or advising any of my friends or family to shop there any longer. Do better!!

Best place to go , I love there customer service and the huge selection in the shop. Highly…read morerecommended And the owner Aj one of the coolest people I've met

come here and get everything you need. cool people here and everything. the owner is one of the…read morebest people here In the store and can help you find anything you need

I come in this store for two things... cigars and cigar lighters. Originally, I went to the Smoke…read moreShack because I had to send my Xikar Desktop Lighter back for repair. It typically takes about four weeks to get it back in the mail so I knew I'd be w/o my love for a while. I wanted a cheap lighter that I could refuel and Emerson's (my go to) wanted $60+ bucks. Well, I didn't need another Xikar, just something to get me by... and here sat this little gem on Independence. The first few times I went in for just a lighter (first time for me, second time for my husband), I expected to spend about $25. Nope, these guys had little double flame pocket lighters for $15. Score! The next few times I went in I actually checked out the humidor... I didn't expect them to have too much, despite the size, but they did. Fuente Exquisitos of $2.65 (same as Emerson's), Casa Magna Pekitos, which are crazy rare, not too many people even carry that size ($4), and most phenomenally... dirt cheap ass Padron's! Say what!!! Yes my friend, $10.25 for a Padron '64. I thought it was a damn typo. Now, I don't recall how much they are at Emerson's, but I do know that I pay $11 for the '26 Principe. As for things that help but don't really matter since their cigars & accessories kick ass, lol. The people who work there are cool as hell... they're just chill people. So yeah, if you're a stogie lover, you're probably buying most of your stuff online and at Emerson's, both of which are great places to buy, but I definitely recommend checking out the Smoke Shack because they have great prices too, and you may find a few sticks that they don't have other tobacco spots in the Hampton Roads area.

Great selection. Everyone is super friendly. I wouldn't say they have the lowest or even low prices…read moreon anything they sell. Their prices are average to high but I still go out of my way to buy my vapes here because they carry the flavor and brand I prefer. Not just once, they restock it regularly. Most places inventory is more like a lottery and what's there at the moment is available but that doesn't mean it will be available next week.

Called to ask about products that I didn't realize were recently outlawed. The girl on the phone…read morewas so rude, speaking to me as if I was a criminal trying to compromise her business. She only backed off when I said I didn't realize the products were not legal anymore, but even then she only gave me a really rude sounding "sorry". Look, if you're going to work in a smoke and vape store in a state where tobacco laws constantly change then you should be understanding when the general public has questions. I've received good service from these ladies before but this phone conversation was honestly the worst customer service experience I've ever had.

this store only sells outdated snacks. I would only go in there to get a soda or juice and maybe…read morebuy a scratch off. if you but buy anything else from them check the date.

Awesome place and all the employees are very friendly. My faves are Jess , shorty and the 9 foot…read moretall Ukraine kid lol

I've been coming to this smokers choice for a year. I have never seen Felix before today. He was…read moreaggressive, sold me a burnt vape less than an hour ago and refused to swap, or refund the product because I had gone home to let my dogs out. I live around the corner and always have lovely interactions with the other employees, management and even the owner. Felix told me I could fuck off and that I could come back in the morning. He refused to print my receipt or sell me a brand new vape. Customer lost for good. Felix is a character and not a good one. He tried to give me free blazy Susan's and I declined. He's stealing from this business period. Don't even bother