The shop always has what I need, they always do a discount for buying 3, and the guys at the counter are always ready to ring me up right away. They're open convenient hours too. Not sure if the ownership is different than it used to be as I've only started going in the past year but the bad reviews from a few years ago don't seem accurate. Give it a shot if you're looking for a consistent place to get what you want :) read more

Great shop Zach and Sam are very nice to talk with while looking over the selection. Management is very nice they ordered in cigars I couldn't find anywhere else. And I got a great discount for buying the whole box read more

I've noticed the poor reviews but most of them seem to be 4-5 years old. I wouldn't let them steer you away from giving this place another shot. I've been going there daily for my vapes and have built a friendship and been treated very well when I'm there. Zach and Sam who are brothers and work here are 2 of the nicest people every time you see them! My car blew a spark plug as I was driving by recently and the boss Rahmi let me keep my car there and also came outside to look at my car and I was treated not just as a customer but as a friend! I live in Stillwater and I'm happy to drive the 15 minutes for cheap prices and great service! read more

Purchased ma go juul pods here over the weekend. 1. The first time I stopped in I was told mango pods were $34. 2. The second time the price dropped to $20. I didn't open the pods until a couple days later and they are clearly fake. Liquid is dark, scent is off. Anyone else have issues ? I don't think it's fair for them to be allowed to be a juul retailer when they sell counterfeit pods. read more

So my boyfriend came here to see if they had mango Juul pods and surprisingly they did because they can be hard to come by these days. But when he got home and let me try it, it was disgusting, like a burnt fruity menthol flavor that was definitely not mango flavored. The juice was very dark and the pod leaked all over my Juul. I was wondering if it was just that specific pod but all of them were the same. I took the packaging of a real pack of mango pods and compared them to the fake package and the real one has texture to it and has brightener coloring. The fake one was more dull in color, and completely smooth with no convex of any kind. Very upsetting because he just wasted $20 on them, I don't know if the shop knows they are fake and just false advertising or if they just order them unknowingly. So just don't go here for vape stuff because it seems untrustworthy. read more

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bought a CBD pen that did not work. was not given a refund. I bought a CBD pen that did not function. I went back to the store a few days later and spoke with the clerk who told be to contact the manufacturer. while in the store, i checked the manufacturer's website for a return policy, and the website on the product is down. i showed the cashier and said she was sorry, but the manager refused to allow for a refund or exchange of the product. I asked for the owner's number and was given the number of a man Named Hatem. so far i have not been able to get in touch with anyone and was told there were no refunds for a product that was not working. read more

Great selection of cigars, cigar accessories, pipes and pipe tobacco. I have been coming here for years and the only issue I've ever had is I wish the customer service was a little better. It'd be nice to be greeted upon entering the store. With that said though, if I need help, the entire staff has always been very helpful and nice. read more

They CONSTANTLY have expired products. They CONSTANTLY bypass manufacturer based promos, yet inform you they DO participate, until you get rang up and pay, doesn't take a mathematical genius to determine the charges don't align! Shady as F! read more

This place sells counterfeit products and doesn't allow returns. The employees treated me like shit when I tried to return the electronic cigarette products I had bought. Then they called the store owner who screamed at me in Arabic and treated me poorly. Please go to another place to buy your product. DO NOT GO TO THIS PLACE. YOU HAVE BEEN WARNED. read more

Smokedale cigars are full of mold.. stay away.. and they hound other shops customes and beg for business .. slimy company

Terrible service and the people are rude. I called ahead of time and asked if they had a product and they locked their doors 30 minutes early so I could not even get in. read more

$30 for Juul pods is unacceptable; especially for a relatively large vape shop brand like smokedale. You'd think since it's in WI they'd be at least a little cheaper than MN Juul pods which have a 90% tax. You can normally find them for around $16 a pack if you go a little out of your way in WI, so you know these guys are just being greedy. When anything gets popular, Smokedale is the first to jack up prices. read more

I was Only one in shop. Could not find anyone in shop. Was literally yelling to let someone know I was in store. Someone finally answered. Still no help from employee. Even showed picture and name of brand what I needed along with a lighter in case. Left after 10 Minutes of frustration. Will never go back. Very disappointed. read more

This is the absolute worst experience I have ever had trying to purchase a box of cigars from Smokedale Tobacco in Hudson, WI. The youngster behind the counter does the business more harm than good. He refused me service when I asked for a $360 box of cigars, he 1st wanted to help others that came in after me. One of the clients told him to help me 1st because I was there before him. When I expressed my displeasure the youngster said that he did not care and that I could complain to the manager for all he cared. He then told me to leave. I have purchased many boxes of cigars from Smokedale Tobacco. I will tell everyone I know of the bad experience I had at Smokedale Tobacco. read more

Shittiest tobacco store there is. Way over priced plus they sold me a tank to an ecig that wasn't even suited for it, then when I found out they wouldn't let me return it read more

Wonderful Store. Ben has great customer service skills. The flavors we buy are always in stock. Its worth the trip. Oakdale has poor customer service and the stock is always out or low. Always willing to drive a few extra mile a to shop with Ben if he working. read more

HORRIBLE CUSTOMER SERVICE!!!! While trying to buy a high quality cigar today the old man working kept telling me to hurry up and pick one. When I asked for a recommendation he said "they are all good, just pick one" and when I asked about higher quality cigars he said I don't want one of those just pick one and hurry up. He was of no help and was a complete dick about everything. HORRIBLE CUSTOMER SERVICE!!!! read more