They could tell the lady in the Hijab to stop 1# adding taxes to a federally unregulated product…read more(no taxes) and when you go "ok whatever i want this stuff im not gona argue with this lady" so i hand over the cash. only to then realize when i got to my car and used my calculator she charged me like 20% tax. so i went back in. first she accused me of lying "there has to be cameras in here let's check them" she didn't like that. she then got on the phone with someone (who probably informed her what she's trying to do is illegal) so she gave me a partial refund. still over 6%. i was just done dealing with this Lady literally doing pre school level schemes to steal 5 dollars. the money she lost that company from me and EVERYONE i ever hear talk to about 7oh. Every online review service. I WILL MAKE SURE THIS DOESNT GO AWAY. google, yelp, all my buddies who spend literally hundreds a day on the stuff. Hope the owner (if it's not his wife) fires this lady and made it right but they won't. they'll just keep stealing until enough people realize and that shop shuts down. i'm calling the better business bureau today. i don't know what about my face made that lady think i was the one. IM NOT!

From the owner: "We cater to the needs of both casual and avid smokers and aim to provide a comfortable and…read morewelcoming shopping experience for all of our customers. When you visit our smoke shop, you'll find a vast selection of tobacco products including cigarettes, cigars, loose-leaf tobacco, and pipe tobacco. We also carry a range of smoking accessories such as pipes, rolling papers, lighters, ashtrays, and humidors. Additionally, we offer a range of vaping products and e-cigarettes, including starter kits, e-liquids, and accessories. In addition to our selection of smoking products, we also offer a range of merchandise such as incense, herbal supplements, and CBD products. Whether you're a regular smoker or just looking to try something new."

Mickey Blake's has a great section of cigars. The staff were friendly and helpful. I went by on a…read moreday the lounge was open to the public and the environment was comfortable and the patrons were friendly. Great place to have a stick!

This place is phenomenal. Perfect location to relax and have a cigar. Probably one of the nicest…read morecigar lounges I have ever been to.

Everyone here is so nice and very knowledgeable. They have a large variety of juices, vaping, and…read moretobacco products. I've made this place my "Go To" and I've never regretted it.

This is a great place to go. They have EVERYTHING that you could ask for. They have a huge…read morecollection of pretty much everything. Their employees will order what you need if it is not in stock. I've bought multiple things from here and everything works great! They have a loyalty program which gives discounts as well! I have been coming here since they opened, this is my new spot. They now have a huge clearance section on almost everything as well!! I've went to multiple smoke shops and this one by far is the best one. It is very cleaned and organized. Smells great in there as well!

Best place to visit if in the area the ppl are nice and understand ur needs. They cigar section is…read moreto die for only thing they missing are cubens lol

Super nice owner. I just get Shisha here but feel as though I've made a friend! Support our local…read moresmall businesses!

Yo vape juice bottles are already opened, looks like they refill with other vape juice, pods are…read moremissing from the box and the guy who came out looked mad weird lmao!

Why don't the employees wear masks? Made me extremely uncomfortable. Not to mention she was…read morecoughing and kept sniffling.

From the owner: Best Smoke Shop in Waterbury! Large Collection of Premium Glass, Hookah, Vapes, and More. Best…read morePrices Guaranteed. Come in and check us out!

Alex is the best always treats me like family. best smoke shop around by far no question about it…read more great selection and customer service goes above and beyond !

This vape shop is decent. It's not my first choice of vapor shops but I stop in every so often…read morebecause of the convenient location. I usually go in for coils or a replacement tank if mine cracks. Their prices are comparable to other vape shops, sometimes they are more expensive. They have a battery I've been eyeing for some time that's $54 there but only $39 elsewhere. There is one girl, who's name I forgot, that I've seen between the Meriden and Bristol shops (black hair and I think a nose ring) . She has always been very helpful. Tonight, however, I went in because my ecig wasn't charging. It would light up on the charger but the light on the charger stayed green (indicating it' s fully charged) but the light on my ecig was orange (indicating it's dead). I had already tried 2 different chargers with 2 different wall pieces in multiple outlets. Nothing worked. When I went in for help, the girl (a different girl than above) said it must be the charger. She tried it there in the store and told me the charger was red (charging) where she tried it behind the counter... I'm not going to say she lied, because I didn't see if it was red or not. I took her word, bought the new charger (despite having JUST purchased a new charger from them less than a week ago) and went home. When I tried it, same exact thing as before happened. My battery will not charge. I take responsibility for my error here. I could have tested it myself in the store, or gone back to return, but I live 25m from this location and didn't want to drive all the way back. I only wish she would have told me my battery was, what I presume is dead. I would have purchased a new battery and been happily on my way instead of being miserable with a useless battery when every vape shop is now closed. Now I have to wait to go back to figure out what sorcery she did to make it work in the store yet not for me. Besides tonight's issue, this store is pretty ok. They sell coils individually which is cool. I personally do not like any of their fluids, they all have a weird underlying taste. I can't put my finger on it.. But it's a very artificial flavor. I have friends who love their flavors though. TLDR: All in all, three stars. Decent prices, liquid flavors seem to be liked by many but disliked by many as well. Don't trust their troubleshooting completely. Test in store, before purchasing, as I should have done.

Had one bad experience with the staff and it was immediately fixed by the management. Customer…read moreservice is top notch. If they don't have what you want they will go out of their way to get it for you fast!! This is one of the best Vape shops in CT.