The manager (or owner) is an insufferable, sarcastic and just flat out rude guy. Acted as if it…read morewere an honor to spend money at the place. I have been there a few times but never again.

I'm new to Livonia and I had to pick a Wild Bills to shop at. I decided to start shopping at the…read morethis location. I had to buy a new Vape Mod at the last minute when mine fried out on me. After 2 weeks the new Mod stopped working. I took it back, knowing they only offered a 7 day return policy, and the owner took the hit and exchanged my new Mod. That is above and beyond customer service!

Husband wanted to treat himself, so I found this place via Yelp…read more 1. Great location in Downtown Plymouth 2. Wide selection of cigars 3. Reasonable prices 4. Friendly staff 5. Humidor room is available

Great local store that provides a range of products? Friendly owner who will get you something he…read moredoesn't carry and is knowledgeable about the products!

best smoke shop around, staff is very friendly. They have the best prices around.I highly recommend…read morethis place.

So this place is really a gem. Smokers of all types are welcome here. I was popping in to get…read moreChristmas cigars for a friend as gifts when I saw this place was right up the street from where I was. I popped on in and told the gentleman I was looking for cigars and he guided me to the humidor in the back. This was a pleasant surprise. There was a wide variety at different price points. So I was able to get my Christmas gift sticks plus a little something for me as well.

you shop make sure you check the dates because they sell expired stuff and they tell you they just…read moregot it in the to me and told me oh they just got the I couldn't see the expiration date I had to go home and use a and it was bought in 2023. It is 2026 and when I tried to return it the next day they were closed. Back up there today 11 April and he tells me no I can just exchange it I had to go purchase it somewhere else because they were closed and he says there is no return policy in the store is it listed that there is no returns and he's like it's receipt, but he did not give me a receipt. He did not offer me a receipt and when I did ask about his registers, he told me they were broke down because of him remodeling so just be aware of what you buy in the store if you go there I hate to see this happen to somebody else. I would leave zero stars, but I have to leave at at least one for this to register.

customer service 100% some guy named Moe he always has a smile on his face.they have a variety of…read morevapes and all types of things. their prices are the best prices I've seen.

I had a nice visit this past weekend at Northville Cigar Lounge…read more The lounge is very cozy with lots of seating and space. There are a few tabletops, great for working during your cigar sesh, a large bar and several comfortable chairs in the back of the lounge for relaxing and enjoying a good cigar. Separate restrooms for women and men. There's a full bar and snacks available. The humidor has lots of popular and a few obscure brands. There's something for everyone in its vast selection. There are several large screen televisions for your sports viewing pleasure. The Old Fashioned I had was excellent. The manager or owner offered to assist me inside the humidor. The bartender served also as waitress. She was super friendly and cordial, and checked on me numerous times throughout my stay. The atmosphere was relaxed, with a great ventilation system. I'll definitely return if I'm in the area.

I've been going here off and on over the years and this place has always been solid. A well…read morestocked, walk-in humidor and a nice old fashioned style bar, with seating at the bar, couches across from it, and more seating in the back. Staff has always been friendly to me. No complaints

Recently stopped here to grab a few things and to see their liquor selection. Overall, I was pretty…read moreimpressed with what was featured here. They had a few hard ciders that were my preference as well as a good selection of beer and top shelf liquor. Store is clean and owner is really friendly! Overall, I had a good time here.

Ok it's the Holiday Season and I have two people in my family that never want real presents. They…read moreonly ever want liquor and/or tobacco products. I was out shopping, drove by here never been inside and thought well I'm going to stop in and see what they have in there. As soon as I walked in, there was a giant display of the exact liquor that I was looking for and the bottle of liquor, came with a special flask so basically getting two things for the price of one and that was pretty awesome and then I needed some Zyn's for another family member and this place was so cool. They had regular Zyns and the European Zyns with higher milligrams. The person working also helped me pick out a cigar (which I know nothing about) and give me a couple cigar boxes that I could use as gift boxes absolutely cannot recommend this place enough if you're looking for any liquor, tobacco products and anything like that definitely stop in. The staff was so friendly and helpful. They have a great selection and Everything was priced pretty well.

first time here and great customer service and vibes. nice prices and also nice ppl and community…read morewithin the area. everyone is just so welcoming !!

Relative cigar newbie here, and Tony, Teresa and their staff treat me/us with the same care and…read moreattention as the patron smoking a $$$$ cigar. Their humidor contains a great variety of cigars at a wide price range. Definitely ask for assistance if you're new - Teresa and Betsy have helped steer us to our favorites. Drinks are $ but go so well with a cigar. Ask for a drink recommendation too if you're stumped. They sell cigars by the piece and box, carry a nice variety of lighters and cutters if you want to build your home cigar game or need a gift. They have seating set up in small groupings to keep things intimate. Numerous TVs, so if you want to watch a game while smoking your stoagie and sipping your Grand Marnier, that's an option. They have a good ventilation system, but it can get smoky when they're busy. We prefer to go during the day on the weekend for a quieter time.

Very friendly people and the bartender was very nice. Good selection of cigars and the lounge was…read morenice with great setting.

They sell defective products without a box. No receipts or exchange. Poor customer service and…read moreunder new manangement does not excuse everything negative thing. Go elsewhere if you want quality products.

Extremely rude male clerk tonight refused to return a defective smoke catcher that I had for one…read moreday and broke within the first hour. I am familiar with the product and suspect it is a fake. First he told me that I didn't buy it there, then he refused my receipt and then he told me I would have to bring it back during the day because I didn't buy it on his shift. I was a regular customer there before today. What a waste of money and time. Inferior service.

Great selection. Super friendly and knowledgeable staff! Family-owned business and they take pride…read morein providing excellent service, a wide range of products and reasonable prices. The new location is very nice, just a couple doors down from their original spot. I like that they carry CBD products, not to be confused with any THC, but can be helpful to many.

This place is a little Michigan gem- which I found whie working on locaiton in Detroit…read more The quality of the liqiuids are top notch, and the staff is friendly and very knowledgable. They have a great selection of flavors, which are all made on premisies, using 100% all natural ingredients. What's more, the prices are 1/3 of what you would pay in CA, and 1/2 of what you would pay in NYC! Much of the hardware/batteries seemed to be made of quality components- very high end, and very durable. While I was there, I upgraded my EgoTwist to a digital, variable voltage unit, and was pleased to get a great deal on that as well. While all of the flavors I tried were great, I settled on "Nectoplasm" and "Peach Fuzz". If I can get away from set, I'm going back for more.