I've been here many times, today I did a pick up order. While waiting for a gentleman to come back…read morewith my change and my order I hit my nicotine vape, very gently and not blowing out a cloud of smoke, I told him thank you and put money in the tip jar, as I was walking out a lady (with rainbow eyebrows idk her name) came out from the back and loudly said "JUST SO YOU KNOW THERE IS NO SMOKING ALLOWED IN HERE" where I then said oh I'm so sorry, and she proceeded to say "ACTUALLY there is no vaping anywhere on our property" which I proceeded to say okay..I'm sorry, and she then rolled her eyes at the front desk lady. Honestly I get it, my bad, however that is not how you address a situation or problem especially after I apologized. I wasn't smoking weed or leaving a cloud of smoke, so her attitude and eye rolling was ridiculous. I will never visit this place again.

I am a frequent customer. I've never had a terrible experience. People can have off days, so I am…read moreunderstanding. I primarily shop online and purchase vapes because I don't want to smell like pot when I'm out. As for value, I've bought a wide range of items over the years, and while the vendors can't control product quality, I've been generally satisfied with my purchases. I rarely get a bad product.

I stopped by the VIP vape shop on Stard Rd & Plymouth. I was looking for a new vape because my…read moresmock Nords battery quit. He showed me the Smock Nova . I specifically asked him if it went over 30 watts and he said yes. He said it was like the Smock notd which goes to 80 watts. I get home and set it up and guess what. It only goes to 30 watts. I didn't have my glasses with me so I had to rely on the integrity of the store rep. He tried to weasel out of the statement he made about saying it was way over 30 watts. So now I'm being blatantly lied to. So I call, he says he has to call his boss because I wanted an exchange. Nope!! The owner said no I couldn't exchange it because it was opened. He said he would give me a discount if I purchased another one!!! They didn't even give me the disabled veterans military discount!! I I have received nothing but ignorance and under trained employees. Now he gets two purchases for his employees incompetence.!!! Nice. Thx for ripping me off.

If you want to get defective products! Go here, twice they sold me vape pens that didn't work. The…read morelast one cost me over $200 there. And yes it didn't work and they didn't care. Told me to take it up with the manufacturer because it wasn't there problem. Horrible customer service and people! Oh yeah not to mention, that $211 vape I bought from them, only costs $160 EVERYWHERE else!

Owner is extremely friendly. Clean store with large selection and excellent prices. The Coka Cola…read morevape juice is delicious! Thank you!

This place has everything, great selection, friendly and helpful staff and great prices! They just…read moremoved into a bigger and more updated building so I highly recommend checking them out, you won't be disappointed!

Great service large section lots of different selections great price too best around for miles…read moredefinitely go here for your smoking needs

They sell weed too! Don't leave that out! Quite a few different strains. Not sure how fresh their…read moreproduct is however. They keep it out on the counter in large plastic containers. Nothing like I've seen at a legit dispensary. Very interesting.

you shop make sure you check the dates because they sell expired stuff and they tell you they just…read moregot it in the to me and told me oh they just got the I couldn't see the expiration date I had to go home and use a and it was bought in 2023. It is 2026 and when I tried to return it the next day they were closed. Back up there today 11 April and he tells me no I can just exchange it I had to go purchase it somewhere else because they were closed and he says there is no return policy in the store is it listed that there is no returns and he's like it's receipt, but he did not give me a receipt. He did not offer me a receipt and when I did ask about his registers, he told me they were broke down because of him remodeling so just be aware of what you buy in the store if you go there I hate to see this happen to somebody else. I would leave zero stars, but I have to leave at at least one for this to register.

customer service 100% some guy named Moe he always has a smile on his face.they have a variety of…read morevapes and all types of things. their prices are the best prices I've seen.

Superior, timely, professional, affordable and friendly service. Couldn't t have asked for an…read moreeasier or smoother experience They prepared me well and moved things along on time via telemedicine. I can't believe I never left the house! The appointment was 15 minutes long maybe a few minutes longer but not much. These people are here to help you get the medicines you want to use for what ails you, please don't think you won't qualify. They understand what types of issues you may have and can help get you on the way to feeling better soon!

Lloyd the owner is cool AF and educates customers on vaping along with the history which was…read moreinteresting to hear. Very fair pricing in terms of the E-Liquids and a very unique selection. I noticed a lot of neat CURRENT vape kits that I will be returning for. Lloyd even made things right when my e liquid exploded in my car, losing half of it. Gave me another with no questions asked on account for a packaging problem. More upscale than most smoke shops, definitely not a trashy or sales pushy environment. I was educated not pressured, I LOVE that. I'll be back!

Well... first of all I do not vape, my wife (as of tomorrow ) however does. She had been doing…read morebusiness here for about 3 years, and has never really been blown away by the customer service, in fact quite the opposite. Despite the proclamations by the owner that he prides himself on customer service, he has often treated her with disdain ,bordering on contempt. She went in last week to pick up supplies , and had her sale rejected by the owner, who told her he could not sell her the amount she wants because If he did so, he would run out of his supplies, and not have it available for other customers... He bemoaned the fact That he always runs out and can never service everyone who wants it . Quick side note, I feel I have to mention that being in management for 20 years, I have learned that one key to a successful business is Having product on hand, instead of deriding A paying customer for wanting to purchase the product, perhaps it would be more beneficial for him to order more inventory, so that he can actually sell to guests who want to buy. The way he runs his stocking, seems counterproductive to a successful business, but that's just me. Anyway, he asked why she wanted so much, and she said she was stocking up... We are getting ready to be married, we are going out of town, she wanted to make sure she had an ample supply of a product she knew she liked... Lloyd( the owner/ manager) Chose to showcase his exemplary customer service by remarking to her "why do you need to stock up, what is going on a zombie apocalypse or something I don't know about" ... I don't know, maybe I'm weird, but to me that seems to Have all the attributes of the opposite of good customer service... But what do I know? She came back out to the car, visibly annoyed by the interaction, and after hearing her tale of woe, I decided, being the gentleman I am, I had to go to my fair lady's rescue and defend her honor, so I decided to go buy the stuff for her (yes, I truly am a hero) OK, here's where it gets a little dicey... I'm kind of... Extra... I can be a patronizing annoying smart ass, and no, it does not require an awful lot of effort...So when I went in, I was looking to be as annoying and passively aggressive as I could. I went in posing as a Vapor smoker, Being perhaps a bit loud and flamboyant... Of course I mentioned that I was stocking up because the dead rising and a zombie apocalypse was close his hand (Just echoing back to the rude comment he made to my wife), Bought the product, and made sure to proclaim loudly to my wife who is waiting in the car as I exited the store that I did not believe the owner liked me either. Consequently, Apparently my wife is now banned, as I would assume I am... And that is fine, that is his prerogative as an owner... Just as it is my prerogative to leave a review... where it gets silly is that he threw a tantrum and deleted my wife's mother's rewards points . Lol , seems a bit childish to me,But whatever... Anyway, just felt I would rant... Listen, I don't want to go to lose Business, other than my own LOL, I just want him to try to not be so snarky, not be so rude or condescending... Then he can avoid having sincerely irritating people such as myself come in just to give him agitation... Just saying...I'm giving a three star because quite frankly, I don't want to see the guy go out of business, on a personal note is probably closer to a one...Just try to be nicer dude, LOL... I'm sure my wife can find this garbage anywhere, but, seriously, she's been a customer for years, you really couldn't treat her any better than that?

This place is great to go and get all your nutrition needs. They are very educated on they…read moresupplement and really try to help you get exactly what you need. They don't try to sell you something you don't need, which is great.

I'm shocked to hear a negative review for SNAVO. This place is the ONLY place to shop for anything…read morepre- during or post-workout and literally any other supplement you may be looking for. Clint is one of the most knowledgeable people in the business and if he doesn't know, he will find out for you. The prices are so competitive. The situation described by the disgruntled shopper is so far from the kind of service and product they provide. Don't be put off by it. Stop by and see for yourself. It's definitely worth it.