The inspector was excellent, great detail and photos. Talked with us on the phone afterwards too…read moreto answer questions and explain things.

Great inspectors! Timely and thorough. wonderful communication throughout the scheduling,…read moreinspecting and results. Will be using them in the future!

family owned great people to work with very helpful / friendly and they know what they are doing !!!read more

Stopped in to shop for granite countertops. Nice storefront, inviting atmosphere, many choices…read moredisplayed. One customer was talking to a sales person so I looked around while waiting. A couple came in a few minutes later and was greeted by another saleswoman, they told her they were already working with someone so she smiled, turned her back and began working in the computer. Hmmm well so much for customer service. You only get one chance to make a first impression, this wasn't a good one. I waited politely and tried to gain her attention but she wasn't interested. I'll take my business and money elsewhere.

It's never fun to move and sell your house but when it came time to move my elderly mother to…read moreCalifornia, agent Jay Bernard went above and beyond the call of duty. He knew the area and the business well, he made house calls to my mother who couldn't drive to the office, he drove us to the truck rental office and even came back to help me move a few of the heavier things into the truck--all while juggling his regular work and preparing for Christmas which was only two days away! We couldn't have done it without him.

What a great group of people! I worked with Shirley Merrit in purchasing one of her listings and I…read morecould not imagine working with a sweeter more helpful agent. As a first time home buyer working without a buyers agent, you never really know what to expect, but all the way through the deal Shirley was helpful in answering my questions and giving me any help I needed. She took a lot of the stress out of the equation by doing so which allowed me to focus on work, family, and getting the best financing available. She was highly effective in keeping a tight timeline and allowed me to march the deal through in less than 30 days. The staff in the office and the office itself are friendly and pleasant too. I hope not to have to buy another home soon, though if I were going to, I would be happy to work with Shirley Merrit and Coldwell Banker Nelson again.

Ken and Trey recently did our inspection before we finalized our home purchase. As first-time home…read morebuyers we had a lot of questions and Ken was patient and thorough in his explanations. They made the whole process enjoyable and it really helped us get the best deal possible and present the sellers with options that allowed us to save money on the overall deal and have options to make the necessary repairs with our own people. I can't recommend this team enough!! They are awesome.

Excellent service. Billy Trew was our inspector and was very responsive and professional. He showed…read moreup on time, actually early, and did a very thorough inspection. I would highly recommend him again.

Letting everyone know I found a winner. After reading positive reviews after positive reviews I…read moredecided to try Bassett Small Engine. I met Bill and Rose and like all others before me, I found them both to be the real deal. Both are eager to serve the public with expert care and advice. On this occasion I brought them my Mantis Tiller. Hard to start was the problem. For a low fee he checked out the unit and found a bad ground wire, carb adjustments and a new spark plug. Runs great. Took the 21" Toro Recycler in when I picked up the Mantis. So glad to have found Bill and Rose. Also good is that they are a Husqvarna dealer as I have a 54" zero-turn that one day will need care too!

My husband and I brought a RYOBI 2300 PSI 1.2 GPM High Performance Cold Water Corded Electric…read morePressure Washer. It stopped working so I called RYOBI they told me to come here so we did 2 days later Sat. June 3,2023. They had us feel out paperwork so we did and we asked for a copy they said we did need it.. So I took a picture of the paperwork and of the front door thank goodness.. I called back six week later talk to Rose and a man, they told me the part was coming to my house so I asked do I bring it in when I receive it or do we have to put it on are selfs? She replied with sarcasm no your get a new unit.. She told me part! I didn't understand.. As she was speaking to me I can hear a man tell her give me the phone number to RYOBI let her stay on the phone for an hour and a half.. I didn't say anything and stayed composed, and I ask for the clam # I just did understand why no one informed me after 6 weeks that that's what Ryobi was doing.. I feel that my product was never looked at they just told the company (Ryobi) that.. They have so many customers they are overwhelmed and are very disorganized.. The day we drop off there was a ELDERLY man in there picking up his tool and they couldn't fine it, that was Our first sign.. The second one was when Rose said they had over 150 clients tools they were look at.. We unfortunately will not be back.. I give a * for poor customer service.. The only positive thing is that RYOBI is send anew one and we are not out 400.00, and that if I ever receive it to day is now July13,2023 !! And the man was Right I now been on the phone for over an hour with Ryobi, but this was way fast then waiting 6 weeks

Recently relocated to the area and wanted the garage floor done before we moved in. We called for…read moreinfo and the salesman that came to our home was very informative and not at all high pressure. Had the garage floor done by Hello Garage of Knoxville and couldn't be happier!! The two men who did the application (Terry & Freddie) were awesome! They were on time, polite, friendly and cleaned up perfectly. The floor looks absolutely amazing and can't wait to get the front porch done. This was a terrific experience and we highly recommend them!

Fantastic real estate office and people! Would highly recommend them to anyone. The office is super…read moreconveniently located.

I used them to purchase property in the Rockwood, TN area as they were recommended by my agent. I…read morewas not going to be at the closing (as I live in FL) but my agent (Julia Hurley) was and between her and STA, everything went smoothly. Kim Thomas at STA was OUTSTANDING!!!!!! She was the nicest person and took care of everything. When some issues cropped up and I was not sure how to handle it, she had plan A, B, C, D...... all ready to go if need be. I would highly recommend them.