I found my new favorite ice cream!! But so sad that it's 3.5 hours away from home!…read more We had lunch nearby and before we headed out on our roadtrip back home, saw this ice cream shop and decided to stop by. The two teenagers working were friendly and helpful. Provided samples when we were trying to choose between flavors. I went in there thinking I was going to get a scoop of their coffee heath, but once I sampled their salted Oreo, I fell in love. The sweet and salty and creaminess of that ice cream was so perfect!! A couple things that I found do awesome in this store.. they have self serve water in the dining area! So many ice cream places make you purchase bottled water if you get thirsty after your sweet treat. They also have shakers with sprinkles at tables!! How awesome!! I will be dreaming about that salted Oreo ice cream til we finally meet again.

Busy place which is awesome. Normally love coming here. Was grabbing ice cream for my family. I…read moretold them repeatedly I did not want lids. 4 orders plus a pint. When you order it with lids you somehow get less and when I am paying $8 for dairy free ice cream I want my money's worth. It also can get really messy with ice cream melting around the lid and spilling out everywhere. Instead of listening I got lids on 3 out of 4 scooped ice cream along with my pint. I get it can be confusing when there are multiple orders but it does not hurt to ask again. I think someone was also new because because someone was doing to weakest of scoops. Normally I am used to the worker really digging in to get the scoop and that just was not happening here. They also kept getting very confused when we were ordering.

Hands down best soft serve I have ever had. I never would have thought I'd find it in a small town…read morein Iowa. I would compare this creamy soft serve to Dairy Queen, except even better! They also have the best cookie ice cream sandwich I've ever had. Thelma's cookie sandwiches blew my mind. There was inside and patio seating available. The inside is very cute and quaint and there are sooooo many options to choose from. The drive through was also very convenient for small orders. This place is ran by high schoolers, so have patience. They did mess my order up a couple times, but the ice cream is so worth it. I wish I was from the area because I would literally come here every day if I could.

As always.... Decadent deliciousness! I love the selection of flavors…read more It is a clean shop and easy on street parking.

Very clean inside. Great variety of Paletas & toppings. Friendly staff & knowledgeable for…read morefirst-time guests to help them out. The decor inside the Waukee location is beautiful, too. Management and staff are all great. Give this place a try vs traditional ice cream. Very different and unique.

The most decadent and delicious flavors of ice cream I have ever had. We love trying something new…read moreeach time and the service staff are always helpful and never make us feel rushed.

Love this local ice cream shop. You can order inside our the window outside. Service is quick and…read moreefficient. Inside decor reminds me of a 50s diner. Variety of ice cream to choose from: soft serve, milk shakes, novelty ice creams, and more. They have expanded their hours and are open later on weekends.

We visited for the first time and were impressed with all the flavors, including the special Fall…read moreFlavors. Loved the samples too! Wished the shakes were made with the different ice cream varieties though. The decor is fun and the service was great. She was very patient and friendly. There were a few flies that were bothersome inside but definitely plan on returning!

This place is incredible. Easily one of the best desserts I've had. I tried the pistachio dipped in…read morehazelnut and then covered with sweetened condensed milk. It was amazing! The service was quick and they were happy to provide suggestions. I want to come back and try every single flavor!

Really amazing customer services and delicia paletas. The mix of flavors and freshness made it a…read moregreat treat while knowing it was not too sweet and from fresh unique recipes. I got two of their vegan gluten free paletas. Very clean place and modern decor. I'm looking forward to taking my family to try more of their paletas soon

A group of 8 of us met to catch up. We all got a bowl of one of their products. Nice variety and…read morereasonable prices. The Low-fat strawberry yogurt was great. Those who got other options enjoyed them too. My wife got the sorbet and said it was good...the only other times she gets this it's at a very nice local place that Ames their own. This was not as good as that, but was solid! Staff was friendly. Clean inside.

Went to this store and their was very limited flavors available. Also the workers just stood…read morearound. Didn't clean tables and trash was over flowing. Will not come back.

the cute blonde boy cooper truly elevated the experience and had great customer service. he was so…read moreeager to speak to me and my group and was incredibly conversational. above that the ice cream was great. i got the artic blast with cheesecake bits and it was incredible.

The worker Cooper (blonde) was very helpful! He was very kind and has a contagious laugh. Thank you…read moreCooper

If you are 10 minutes in line, they will fix your dipped cone when ordered so when they hand it to…read moreyou it will be melting all over the place. Very dumb

went in for a online order. waited behind a couple that had a problem with their blizzards. waited…read more10 minutes and people got helped before me. then again they have no place or signs for pick ups or DoorDash orders which is ridiculous and still had a 15 minute drive home. and now 25 minutes later foods gonna be cold. every customer in their was disrespectful. and finally I went to the counter because took so long to fix someone's order. and they knew exactly why I was there for a online order. shits ridiculous that there's only two grill ones in all of Des Moines!

For a convenience store that place hits all the high notes! It has great gas, car wash and…read moreprepared food and made in house food! They really have some of the best banana, pumpkin and carrot breads with cream cheese frosting... the staff are helpful and friendly. The bathrooms are super clean which is a great thing. I always have to stop to go to the bathroom as Kwik stars are some of my favorites. If you need to take a break this is your go to place I promise!

I went in to get a glass of ice water because the temperature outside was close to 100 degrees. The…read moregirl working tried charging me for a pop and I said it is only water, why aren't you just charging me for the ice? She said they have to charge for water, too! They just lost this customer that had been loyal to that company for 15 years.

Our family loves Al's dairy freeze and we especially enjoy going through the drive thru. Service is…read morealways great the staff is friendly and they are fast. Ambiance seems like it's chill inside we just have yet to go in. My favorite so far is the dole whip twist. I love their vanilla ice cream. I'm normally a chocolate ice cream lover because I'm picky about my vanilla. Al's tastes so good and homemade. Definitely recommend to go indulge yourself in an ice cream dessert from Al's.

I give one chance and you blew it. I asked if you had a military discount and she said no. So I…read morewill never be back.