Nick and Whitney makes a fantastic dream team! It's exceptionally difficult to get competent professional and licensed/bonded contractors in East TN. I ended up speaking to Nick after getting my deck work estimates by many other highly rated contractors in the area. I've designed a new larger layout for my non-rotting PVC deck and already had in mind what I wanted to get done with the costly materials. However, while speaking with Nick, I quickly realized that he really knew his stuff and exceptionally proficient in designs, so I changed my deck plan to his suggestions. As to many weeks of labor timeline and ridiculously expensive quotes by other older contractors who were trying to retire on us, Whiney's (a team leader) crew showed up and demolished our old deck and started putting up new deck frames within a day, only to complete the job in a matter of few days! They specialize in decks so they have efficiency built-in their momentum - real professionals. The relatively young crew bicker and yell at each other a lot while bustling about, but in a good way like an inherent QA. I noticed Whitney had a few of his crew redo something before I even had a chance to notice a problem. While seeing them at work, I requested for a quote to add waterproofing underneath the deck seeing that they were running early on the quoted deadline. I was going to add waterproofing for a covered porch by other contractors who specialize in it, but Nick's team was able to come up with a much more aesthetically pleasing design using PVC soffit material that matches my sidings at less cost, installed literally within a day. I am extremely pleased with the entire crew, and it was a real joy dealing with both Nick & Whitney. read more

To Whom it May Concern, I am excited and pleased to write this letter of satisfaction for an amazing deck built by Smokey Mountain Deck Builders! I am new to Tennessee and badly needed a new deck/room/ceiling remodel as my existing project was a mess, AND incomplete. With a little research, Smokey Mountain Deck Builders was my choice by a recommendation from Home Depot. I must say to ALL the individuals, from the first phone call to the last cleanup, I am extremely satisfied with the kindness, professionalism, and precise work done by your group of amazing people. All my calls and texts were answered, and always with patience and respect. Nick, the owner is a refreshing breath of fresh air in an otherwise sketchy industry. His skills and kindness far exceed his years! It seems sometimes just getting someone out to LOOK is a mission! Nick and his team came out and really brainstormed with me to come up with ideas for the finished project. He and his team were very patient with me and after a short time, the plan and budget were agreed upon. Long story short, the existing, unfinished room now has a BEAUTIFUL new deck, Cedar rails, Amazing Barn Doors, "Industrial" Metal Ceiling, and a Trex Rain Escapes Waterproof deck system! The level of precision, the attention to detail, and the solid construction are impressive. Hats off to Nick and his crew for dealing with my constant "involvement." They were ever patient and more than willing to please, and always with a smile. If you are looking for true professionals, call Nick and his team at Smokey Mountain Deck Builders. Not only do I have a beautiful new Deck/Room, I now have some new friends! read more

We recently completely rebuilt our deck and added a roof. We were 100% satisfied with our experience with Smoky Mountain Deck Builders. From design to the finished deck everyone we dealt with at Smoky Mountain Deck Builders was responsive, professional, and nice to work with. Nick helped us with design and gave us some ideas we had not thought about. Other contractors had told us that we could not do a covered deck because of our roof line but Nick showed us a way to do it and it looks awesome. The estimate that Nick gave us for the job is exactly what we paid, no up charges, additional fees, or add ons. Flip and his crew did the framing and the build out of the deck. The construction is solid and this deck will last much longer than our previous deck. Flip was easy to work with and and kept us informed during the build. His crew was prompt daily and once the job was done the site was cleaned as if we had not had a construction crew on site for 2 weeks. Gina consistently communicated with us to keep us up to date on progress and always was prompt in answering our questions. She knows customer service. We highly recommend Smoky Mountain Deck Builders. They are not the the cheapest but they are the best. You get what you pay for with them and that is quality work done by professional people. read more

Smoky Mountain Deck Builders (SMDB) just completed our new deck and we are ecstatic! Our new deck is a dream come true. After consulting with a couple of other deck builders and not being entirely comfortable that they could deliver what we wanted, we called SMDB. From our first meeting with Nick we were impressed with his ability to carefully listen to what we wanted while making thoughtful suggestions of things we should consider. The result was a plan that took our basic ideas and enhanced them with additional features we hadn't thought of but including them totally transformed the plan into a dream project. The SMDB construction crew that built our deck were as equally professional. Calling Flip, Brad and Brandon builders does not do them justice; they are excellent craftsmen! Their skill and attention to detail are unmatched by any contractor we've ever seen. Meanwhile, Gina worked closely with the team and us to fix any material problems to keep the project on schedule. The end result is a deck that we absolutely love and will enjoy for many years to come. SMDB is not the cheapest deck builder out there but the materials they select and their craftsmanship are second to none. Thank you Nick, Gina, Flip, Brad, Brandon and the rest of the SMDB team for our dream deck! read more

Nick and his Team, at Smoky Mountain Deck Builders (865-320-6990), recently completed a remodel of my home's entryway. Prior to commencing work, Nick provided an informative and organized pre-job discussion in my home; proudly displaying examples from his extensive work portfolio. He also addressed my questions concerning construction materials, installation techniques, expected timelines, and estimated costs. He then provided me with a thorough cost estimate for the removal of the old (and slippery) ceramic entry tiles, including rebuilding the entry platform and steps; along with the installation of new tile flooring. Additionally, the estimate included the installation of new step rails; along with an indoor programmable controller for the strip LED lighting designed to highlight the custom Laura Goff Designs (865-310-7311) etched glass railing panels. Should I require future deck or tile work - I intend to contact Smoky Mountain Deck Builders first - simply because they provide the consumer with quality workmanship and a finished product that is guaranteed to meet or exceed your expectations read more

The team at Smoky Mountain Deck Builders did an amazing job replacing a 40 year old, 500 sq ft. deck. The deck used to stick out like a sore thumb in our beautiful back yard, and now it adds to its beauty. Nick was always prompt, professional and easy to communicate with. He gave me a detailed quote and references on the first day. I was very impressed with the presentation package. He was always available to answer any questions or concerns that I had. On top of that, his crew was phenomenal. Hard workers, polite, courteous and very dedicated to building a deck with the highest quality. They communicated with me very well when needed and had an extreme eye for detail. David, Anna and the rest of their crew, too many to mention but excellent just same, were very professional and entertaining and can't say enough good things about them and their work. Our deck turned out even better than I could have imagined. I would definitely choose them again. Thank you so much to Smoky Mountain Deck Builders, WE LOVE IT!! read more

Smoky Mountain Deck Builders Our experience with the Smoky Mountain Deck Builders has left us with an awesome finished product and many compliments from our family and friends. We met with Nick and told him our ideas. He took notes and then added some great suggestions. We wanted a fire pit in the middle and he worked with us on that. The Trex boards were put in at diagonals to the frame and borders. He helped us match the inlaid tiles under the fire pit area to an adjacent patio. Our old deck was 2 steps down from the patio. Nick and his crew were able to design a totally new deck that was raised up so that it was at the same level as the adjacent patio and even increased the total deck size. We had an iron railing that needed to be matched to make this all work so they had someone fabricate the new pieces. They even had someone design and build a door and a box under the Trex boards by our water faucet to hide our small hose. Everything came out like a perfect puzzle with every element matching and looking top not read more

We contacted Nick and Smoky Mountain Deck Builders via Angie's List. Nick presented as a young professional, very knowledgeable and personable. Ours was a large deck replacement, and although Nick did not get to actually design anything crazy (which we could tell disappointed him), he had some excellent suggestions which really made the finished project very stylish and very cool. In fact we realized we now have to get a nicer house to match our deck. Nick's crew chief Flip was likewise very professional in a Big Lebowski kind of way - very meticulous, added his own design touches and took great pride in his work (he kept referring to it is as "my deck"). The crew was equally focused, and appeared to enjoy operating power equipment in cold, damp conditions. Nick addressed our questions and concerns in a timely manner. We were pleased with the experience, and heartily recommend Smoky Mountain Deck Builders. read more

It's rare that I'm so completely happy with a project. These guys replaced two small decks for us, and every part of the project was completed professionally. The new decks look great, the work was done on-time and as promised, and they cleaned up after themselves! Completely cleaned up the areas they were working in, something that no other work crew we've used have done. One of the decks has some odd angles, making it difficult to get just right, but they would re-do whatever cut they needed to make it work. They didn't just hammer it in and hope for the best. One of the decks included a bench, and they added a fancy pattern to the seat to make it special. I would definitely hire them again, but these decks were so well built I don't think I'll have a chance to! The supporting structure is so study, I truly believe an elephant could stand on it without a sag. Nice people, great job. read more

Construction projects can sometimes be full of surprises but this one truly exceeded my expectations--the entire team did a fantastic job from the beginning to the end. Nick made the initial presentation and carefully explained design and material choices to replace the ugly-duckling 20' X 20' foot deck that detracted from the value of the property. Once the approval process was completed by the HOA, the demolition was quickly completed and the new deck emerged. The construction team was the absolute best. Danny and his team are really skilled craftsmen with great work ethics who arrived early and went home late until the job was completed. Their workmanship is superb, and I have received many compliments so far. This was a truly great experience, and I would highly recommend this company for their skill and professionalism. read more

Smoky Mountain Deck Builders just completed my deck replacement. The project entailed changing from a traditional wooden deck to a TREX deck and as a new customer, I am thrilled with the result. A large part of my customer satisfaction can be attributed to the exceptional service of the entire company, and superior quality workmanship of the team, namely the worksite foreman Jason, and William and Jeremy. The project went well from the very first day of meeting company owner, drawing up the contract and plans, to the last day of final walk-through.. The build execution was skillfully directed by Jason, and the construction conducted with precision and efficiency. They were always professional and respectful, patiently answered my questions, kept me informed of progress, and project completed on time. read more

We now have a beautiful deck with EPAY and Western red cedar that is completely enclosed on the main deck connected with an open deck with arbor off the master bedroom. The work is well put together and allows us a more open view and is screened. The building crew was phenomenal in all areas!! They were prompt, courteous, diligent and efficient with their use of time during the work day, and produced an eloquent and functional deck. The crew was headed by Flipp, who created both doors to enclose the screened in porch. One door was a barn door which also included a screen and allowed the screened portion full visibility to the open area covered with an arbor. This deck has provided tremendous extension of our home and is absolutely stunning!! read more

Nick and his team really bent over backwards to finish rebuilding our deck in a short amount of time. We had less than 3 weeks to get the work scheduled and completed before we had to go back overseas. They finished in record time and it looks beautiful now. In particular, we were impressed by the professionalism and building expertise of the crew. They measured everything to exact precision and had clever solutions for working around defects in our original house construction that affected the deck (like exterior walls that were off by up to 3/4 of an inch in places!). We really appreciate the hard work these guys put into making us happy. They also recommended a painter who did a great job (Once Upon a Painter). read more

We have been planning our deck and porch renovations for more than five years and Smoky Deck Builders built us a beautiful two-story deck with a spiral staircase and a screened in porch. Jason helped us get the plans sets and Flip, Beckett and James built the huge structure. We were impressed with their knowledge, skills, and work ethic. James and Chance did an excellent job with finish aesthetics. As with all construction projects, some issues come up but Christian always had solutions to make us happy. Isabella handled the financial things well and took of care of general communications. Thank you Smoky Mountain Deck Builders for building us a beautiful deck and porch. You definitely deserve a five-star rating. read more

Had my front porch flooring replaced with Trex to reduce maintenance and it looks great. Why 5 stars you may ask? Their online quote/work management system was acting up and would keep work requirements in that were not part of the quote. They had so many people meet and talk with me to be certain EVERYONE at Smoky Mtn knew what the job actually was and it was done right, promptly and cleanly. I found a grand total of 3 tiny pieces of debris in my flower beds...not bad for work done during fall leave avalanche! I would say I'll use them again but they already replaced back steps last year so I got nothing left. read more

We would like to thank Nick and Mordy for all of there hard work they did building our Beautiful Porch - Ramp -Rails And Repairs .My fiance is having some health problems we did not know what we was going to do . Nick went out of his way to do repairs I was so thankful. And Nick Blessed Us With The Beautiful Porch - Ramp -Rails And Repairs . We will never forget that Beautiful Blessing .We Thank You So Much Nick For Our Blessing . God Bless You Nick Your Family And Business And Mordy. Thank You All So Much. read more

Smokey Mountain Deck Builders did an amazing job with out backyard. The deck they built is top of the line but we also have fallen in love with the fire pit they installed. Our backyard is looks completely new. Night and day from where it was and we couldn't be more pleased with the result. Smokey Mountain Deck Builders showed an attention to detail that made the finished product all the more perfect. I would highly recommend this company to anyone looking to add a deck to their property! read more

Nick and his crew have worked on several projects for us over the past year a half. The delivered a top of the line aluminum deck with a gorgeous patio below. They have also rebuilt our dock, adding custom gates and overhangs for fishing. We have been extremely satisfied with the process and the end result. Our projects had unique challenges that Nick was able to quickly respond to and find a solution for. Great service and communication! read more

Smoky Mountain Deck Builders were amazing!! Some issues came about while tearing down my old deck, the problem was quickly resolved and they still managed to finish the project ahead of time! They also designed a beautiful new deck, better than I imagined it could be. I highly recommend this company. They were timely and very friendly. I know who I will be calling for future projects. read more