Not many laundry mats in Pigeon Forge, a short drive and well worth it. Very clean, everything's…read moreworking. Change machine, soap and laundry bags. Highly Recommend

Very clean the machines allow you to make payments with your phones!!! Super helpful if you're on…read morevacation like we were. Will definitely visit again

I went to wash my sheets and clothes, I used two washers as always. I always put money in then…read morestart one, then put money in the other one and start it. NEVER in my time going here has it ever ate my money and not worked. Well it did tonight. Not only on the washer, but the dryer ate over a $1 in quarters. It was 10:30 so I didn't think calling would be appropriate. So there I go, $6 less in my pocket that I'm not getting back because they can't get good washers.

Would never use this landramat again. Two of the 3 machines I used left my clothes with lint all…read moreover them. When I told the lady there she asked if I had checked the machines before I put my clothes in. No I had not. I have never had to check the machine before I used it for lint. And when I got home I rechecked the pockets for kleenex - none. One machine had only t-shirts in it. No pockets to put a kleenex in. I normally use the Foothills Laundrat in Newport, but there is the water problem for now in Newport. I have never checked the machines there & my clothes always come out perfectly clean - no lint!!!!! Didn't even offer to refund some of my money.

Great place easy clean and friendly. Close to town and a drop off service. And in safe area. Highly…read morerecommend to anyone.

Barely a two star establishment. I really wanted to like this place, but:…read more The top load machines have a very small capacity and are overpriced at $2. In fact, all machines are at least slightly more expensive than is the norm. Fully half of the larger, "modern" dryers in the back don't provide any heat at all. Your clothes will emerge stone cold. Don't expect that all machines with issues will display a sign or note. You are expected to share observations and experiences with other patrons to avoid such laundering pitfalls. If you fail at this Poke-Wash Go quest, the attendant will likely accuse you of loading too many clothes, using too much soap, or pushing the wrong button ("I'm sorry ma'am, but you must have pushed the 'Gelato' button instead of 'Permanent Press'"). Don't ask for a refund. Doesn't matter if you suffer a total wardrobe loss or mere disappointment, they don't do refunds. Instead, you'll likely get a very snarky, passive-aggressive comment along the lines of "We'll! I'm SO SORRY you're having a bad day!" The sofa, chairs, and carpet are greasy and filthy and reek of wet hound dog. Yes, that hound dog, the one that the owner brings to work with her and trots out several times a day to do tricks for the patrons. Ugh.

I lost money in the washing machine, meaning, I put quarters in but washer wouldn't start, so went…read moreto another machine and paid a second time for a wash load.. there was a. note on bulletin board if you lose money on a machine, leave a note with machine number and what happened and they will refund you...so I did....I got the nastiest email from the owner saying they had watched me on security camera and I did not lose the coins in the machine, was trying to rip them off and I was a cheating person ...really intense and off base I would not recommend this laundromat

The cost is more for smaller machines compared to my normal laundromat, which sadly is not open 24…read morehours. I get a weird vibe when I'm there at night. It just doesn't feel safe. The other thing is it's really cramped. I got way too many small machines and too many machines in general for the floor space but I would still give it at least four stars cause everything seems to work

This establishment monitors how long paying customers use their restrooms. They will call the…read morepolice if you are longer than they like. They will try to have you arrested for trespassing even though you are a paying customer if you use their restroom too long. They are rude and don't know how to apologize for embarrassing a customer. Knoxville has many laundromats and this one is ran by creeps who monitor your bathroom usage. Pick somewhere better than this place. Update: The owners of the establishment have decided to harass me over text message and are currently threatening me further. Please leave me alone, and stop harassing me. This establishment played an embarassing warning to the entire establishment because I was in the restroom for approximately 5-6 minutes that threatened me with police action because I was in the restroom for an extended period of time. I was in the establishment for an hour and a half approximately, and in that time I mainly worked on my laptop doing spreadsheets and emails. My clothes were still drying and I needed to use the facilities. I did call to complain about the warning, and managment escalated instead of descalating. Knoxville Police were called and did show up while I was loading my laundry in my car and patted me down in front of the establishment to where all they found were three dollars in quarters, a $20 bill, my wireless headphones and car keys. The police suggested I leave or be cited for trespass. I was finished, had no reason to continue to be there and left the premises and do not plan to return to this establishment ever. I stand by my review, I have used this place multiple times recently, and have used this place as far back as 2014 or so. A formal apology from the establishment and a return of the approximately $7 I spent to do my laundry would go a long way. Also, they watch remotely, can play any alarm at will and have a PA system in house. See the response to Jeff Van Natta on Google for further reference. " I was the one watching the cameras remotely that night. I played the closing announcement an additional two times for you specifically. 6 minutes before closing I got on the PA system, again remotely, and asked you not to put money in the dryer. You still did it. We did not receive a refund request from you." Using the owner's own words they absolutely were watching me. They saw I was a paying customer and that I had been there for over an hour and a half and still did that intentionally after I went to the restroom. Absolutely unacceptable behavior from these people.

Nice clean facilitie. No problem with being able to find a machine there's plenty. Cameras…read moreeverywhere feel very secure . Prices aren't to bad for machines either. I've been coming here for several years and wouldn't go anywhere else.

Went there in Sept 2024. Super clean. Great pricing. Staff on-site and ready to answer your…read morequestions.

Seeing how busy it is i'm surprised it stays so clean! Great staff that work hard to cleanup after…read morepeople and help when there is an issue with a machine.

Great service! Clothes are always ready when promised. Clean and pressed perfectly. Truly the…read moregreatest. All the ladies are polite and professional. Highly Recommend Hatcher's Cleaners !

Melissa, the owner of Hatcher's Cleaners, really cares about her customers and provides excellent…read morecustomer service; she actively listened to my concerns, is very professional, and honest. I highly recommend contacting her to resolve any issues. I highly recommend Hatchers Cleaners.

Clean well maintained laundry makes doing your clothes easy, nnnnnnn nnnnnnmmhfchdchhfhjread more

Horrible experienc.5" sidewalk btwn parking s & front door,No curb cut.Only 1/2 dryers get hot-…read moregood luck figuring out which one. Claims to have ATM-"out of order sign". Machines are supposed to take credit cards, but the card reader doesn't always communicate w/ equipment. Keeps taking $, never starts. Call for help & the person who answers is rude, insists it's a problem w/ customer's card.Denies withdrawal made from acct. Even when charge is on account statement. Threatens not to help if he doesn't like your attitud & make you drive back tbe following week to get refund.Arrows point to stacked dryers but card reader is located on machine above-very confusing-customers constantly moving clothes & losing time in dryer. No working restrooms. I will NEVER go back!!!