Everything started out fine. They visited our home and we showed them what we wanted to sell. They…read morewere cordial, enthusiastic seeing all the antiques and collectibles, and we developed a plan for the auction. They did a lot of good work, packaging up the items and creating the listings. We thought all was well until we saw the listings prior to the sale going live. Instead of selling individual collectibles or antiques, they put many together in groups, which resulted in a much lower return. Also, on a number of items, we specifically specified a reserve, which they said they would honor. That was not done, and, depite notifying them of that, they said it was too late, and they went ahead and sold the items anyway at an absurdly, ridiculously low amount. We had planned to utilize them for several more auctions but were sufficiently dissatisfied that we decided not to use them again.

I was in the middle of transitioning and getting the home ready to sell, and they made the whole…read moreprocess so much easier. They handled every detail, allowing me to focus on other things. I highly recommend their services to anyone going through a similar situation.

I always enjoy using Sound for making estate purchases--they are personable, responsive in…read moreanswering questions and accommodating in helping in arranging for pick ups.

In my and my daughter's (Pamela) experience, Kathy from Sound Estate Company, LLC has been very…read moreprofessional, timely, honest, transparent and kind. She's always been positive and faithful and has never had a negative comment about anything. She was able to sell item's quickly through her online auction which brought in extra money for the family. Kathy has been a pleasure to work with and I would recommend her to anyone. Don L.

Winter blues has no time to control my moods. What to do, you say? Get moving and start cleaning…read moreout the old and make room for the new. I filled two shopping bags and got them together to donate. Sure it took a few hours but you never know till you start moving things around. I guess I'm not the only one who has these same thoughts. There was a line of cars of people giving stuff away or should I say - dropping into the donation boxes. It's such a slow process. I didn't want to wait. I said to myself- I'll just come back another day. "Self" is not so discipline. I parked and went inside to shop. It was a give and take kinda day. Red tag, blue tag, I can't remember what the greeter said, but, it was some kind of mark-down day. There is nothing wrong with pre-loved stuff. Plus sometimes you get premium clothing with designer labels and original department store tags. New and unused clothing, books, handbags, etc... Just remember the sales or monies collected by GoodWill goes towards community programs, job training, placement services, and classes for people who have disabilities. Some people have a hard time finding jobs and need the extra help. They give you a tax receipt but why not shop also. Get thrifty my friends, get thrifty...

This is probably one of the coolest Goodwills in the area. Amazing, brand new, vintage stuff. Some…read morestuff is great for white elephant gifts, plenty of registers to check out quickly. Friendly staff and great prices and sales on certain ticketed items. My daughter wanted to go thrifting here and let me tell you, they did not disappoint... will definitely be back!

Great to work with.. professional, helpful, fair and friendly. Their estates and auctions provide…read morefair pricing, courteous workers and a great value. Honest to deal with .

It is very hard to won a item at a good price when you are competing against bidders using programs…read moreto grab things at the last second. They should implement a 2 minute rule to give someone like me a extra chance ( not sure if that would help but at least I would have a chance) .I was robbed on 3 items I thought I won in the last 30 seconds or so.

We're so glad we went with Jennifer to sell our Bonney Lake WA property! Her experience and in…read moredepth knowledge of the real estate market, process, area comps, laws, etc... made such a difference to us since we reside out-of-state. She took care of everything and kept us updated regularly, plus she's a joy to work with. Her professionalism made our real estate sale experience as stress free as possible with positive results!

I've known and worked with Aaron Pilger for years, his knowledge and expertise have been invaluable…read morefor me and my family that I sent his way. I highly recommend him.

This is my first time writing a review on yelp and after meeting with Aaron last week i felt…read morecompelled to share my experience. Aaron was extremely professional and helpful, but more than that he was genuine and made me feel welcome from the our very first introduction and throughout the entire meeting. Aaron's positive energy is truly contagious and i left that meeting with a sense of gratitude, it's not very often that you meet someone for the first time and they instantly make you feel comfortable and at ease. I highly recommend using Aaron for your loan needs to anyone out there looking for a sincere loan officer who will not only help guide you through the loan process but someone who is also truly invested in helping you make the absolute best choice for you and your family. cheers to you Aaron and thank you for everything! -Lindsey Weaver

I'm leaving this review because my experience with this estate sale/auction company was stressful,…read moreunnecessarily complicated, and ultimately cost us money. My husband and I won nearly $500 worth of items in their Bainbridge Island auction. We live on Camano Island, so pickup required a ferry trip and significant travel time. The night before pickup, we noticed fraudulent activity on our bank account and our bank froze our cards. On the way to pickup, we contacted the company to explain that we would pay in cash. We were told they do not accept cash (or any payment) at the pickup site and were instructed to go to Walmart, buy a gift card, and use it to pay online before we could receive our items. This was odd, but we did it, which delayed us. After payment, we called again to confirm and to say we would be late. We were told it was fine and they would wait. While waiting for the ferry, we called once more to keep them updated. At that point they asked us to come the next morning at 9:00 a.m. instead, which we agreed to. The next morning we arrived early, but the ferry filled up and we had to wait for the next sailing. We immediately contacted the company, apologized, and explained we would arrive about 20 minutes after 9:00. During the ferry ride we received a text saying we had 90 minutes to remove our items. When we arrived, the person on site repeatedly emphasized the 90-minute limit and was rude from the start. Our items were spread throughout a three-story house, and access was only through the garage, so we were running up and down stairs and working as fast as we physically could. As the 90 minutes approached, he repeatedly demanded we choose items to "leave behind," even though we were actively moving everything out and had no intention of abandoning anything we paid for. As such we attempted to remove what we could from inside the house and placed those items next to our car to load. When the 90 minutes ended, he told us we could not take any more of our purchased items and forced us to leave items behind, even the items that we had removed but were not "in our car". He began taking those items we had already carried downstairs and were loading into our car and carried them back into the house. He also ripped a box out of my husband's hands as he was placing it in our trunk. A neighbor, who witnessed what was happening, kindly offered to let us park in his driveway so we could finish packing quickly without blocking anything. The company representative then told us we could not go to the neighbor's driveway and threatened to call the police--then actually did. When the police arrived, the neighbor confirmed we had permission to be there, and the officers told us (correctly) that this was a civil issue to work out with the company, not a police matter. Once we got home and accounted for what we were allowed to take versus what we were forced to leave, we calculated that about $180 worth of items we paid for were kept from us. To make matters worse, many of the items we did receive were not as described and/or not working. I understand "as-is" policies and that estate sales operate on tight schedules, but the way this was handled was hostile and unreasonable--especially given that we were present, working quickly, and communicating throughout the entire process. Over the past 10+ years we have worked with hundreds of estate and auction sellers and have never had an experience as disturbing as this. I strongly recommend that anyone considering bidding with this company read their contract carefully and understand that they may enforce it in a way that benefits them rather than trying to find a reasonable solution. Also worth noting: they have a physical store, so items they deem "abandoned" may simply be resold.

Sheila, you can't just walk off a job and keep the surviving family members money. Especially, if…read moreit's a recent loss. You don't get to break your own contract, and keep a $7444.00 deposit. Deposit means the money would be returned after you did your job. You left me with such a mess that I have to hire someone to undo what you did! Your advetised claims are deceptive. Your people were totally indiscriminate, or untrained because they had 20 ten gallon garbage bags full of new- still in the package, items in those bags. Along with at least 30 reusable items. But the worst was all the bags of recycling they were going to throw out. But, you wouldn't know that because you weren't considerate enough to check in on your people let alone me, the client the 3 days they were here. Even though they told me it was the biggest job you've ever had. Let's hope it's one of the last ones because you have no business doing any kind of business.

I inherited a beautiful Seattle property. Unfortunately it became a nightmare of lawsuits with…read morefamily members. After failures to get the property sold through another realtor that couldn't deal with the complexity, David Knight took on the challenge and navigated the very contentious legal minefield with excellent diplomacy and a very a professional attitude. He delivered on a difficult real estate sale. On top of that, he is a really nice guy!

Helpful and delightful to work with! Chris took valuable time to talk me through some possible…read moreissues on a property we were looking at. Honest and forthcoming and very helpful!