Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

Great price, great service. Joel came out and worked very hard to finish my stairs. I would…read moredefinitely recommend him.

From the owner: At Better Home Flooring we're committed to putting our customer needs first. We have lots of carpet…read morecolors, styles and designs to choose from. We offer professional, stress free and seamless Floor Replacement and Installation. We also install laminate floors, LVT, hardwood, tile and waterproof floors. Call us when it has to be done Right and Right now. And we always clean up when we're done.

..... Had a slight issue but the manager Rodgerick took care of all my concerns and sorted…read moreeverything out with care. ......

I had a hiccup in a bathroom project. Looked online and saw that this location had the tile I…read morewanted, in the quantity I needed. Jumped in the car and flew like Mario Andretti, well kinda but not really. I pulled up as soon as they opened. I was met by amazing energy from Jadeen. I apologize because the spelling may be wrong. She asked what I was looking for and pointed me in the right direction. She couldn't leave the door and apologized that she couldn't walk me over. No worries at all. I just appreciated the kind gesture and great attitude. A few moments later, Sharon came over to assist. Listen, I felt bad for Sharon because I'm the most indecisive person on the planet and poor Sharon stumbled across me. However, she didn't mind at all. She even offered suggestions and told me to take my time because she was there to assist. She helped me pick my tile and grout. Then I got to the register and the cashier... ummm I can't recall her name but I will check the receipt and update the review. She was a Godsend. Then the manager, Tiffany came out to help me load into my car. The whole team was awesome. The store was so clean and well organized. There wasn't a speck of dust inside. I'm convinced the dust fairy comes through every night. Y'all trying to win a cleanliness award or something?!? Seriously, I'm sold! Amazing customer service and I will return.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

They were easy to work with and did a good job refinishing my hardwood floors. The painter who…read moretouched up the shoe molding could have done a better job not getting paint on the hardwood but overall I was pleased.

I'm grateful to this company for providing great service and delivering a beautiful finished…read moreproduct. I was looking to swap out carpet in master bedroom to match the rest of the house type of wood floors and I wanted to restain the floors to a darker color. Sandra and her brother worked with me to help me match and order the exact same type of wood planks for master bedroom that was already in the rest of home. They also helped me find the darker stain I desired. This company is professional, reliable, and hard working. They are experts in wood floors and I'm happy I found them. I highly recommend giving them a call if you need help with your wood floors.

Excellent service and flooring company. Stephen brought samples to our house twice to find a…read moreperfect match to our existing hardwood in the rest of the house, provided an affordable and competitive estimate that came right on point, set up a quick and convenient installation (completed in one day), and he addressed and fully resolved all the issues to ensure we were completely happy. Give this company a chance to show you why it's better to shop local and get the personal touch. We love our new floors! Thanks, Stephen!

I wrote a scathing review a year ago which somehow did not get posted. A year later my unsealed,…read moresanded (which I never asked for) grout is not only showing huge amounts of grossness, it's obvious the grout isn't neatly contained within the grout lines but has huge areas where it's on the tile. This was the only place I found the specific tile I was looking for and the owner said it would be a 2 week lead time which worked perfectly for a very tight schedule. After waiting a few days after the estimated installation time I contacted him and he said it would be another 2 weeks, or possibly a month. I had another tile installer who did a beautiful job in the kitchen and as soon as I said I could have the other installer pick up the materials I'd already purchased, somehow the owner found a way to make it happen the next day. I can only imagine he was scrapping the bottom of the barrel on subcontracted installers, and they were nice, showed up on time, worked hard, but they were very inexperienced. Their work was very sub-par with huge wavy lines at the edges, uneven tile setting, and I don't even know what they did with the floor in the shower area but it's thick, it's weird, and the trim is atrocious. The owner showed up halfway through the installation and mentioned that he'd sent me an email about a price increase. I hadn't seen it, would never have agreed to it, and not only that he never once contacted either me or my husband by phone to confirm. If I wasn't in such a time crunch I'd have thrown him off the jobsite right then and there. He's a liar and a weasel and has no control over the shoddy workmanship his subcontractors do. Look up Michal Battle if you want tile done right.

Avilio did a fantastic job on our kitchen backsplash demo and tiling. They worked diligently and…read moregot the job done quickly for a great price. We are very happy for the results and will be sure to consider Escalante Tile for any future tiling needs! Thank you!!

Below is the picture showing the sealant peels off. It is not water proof. This company is a scam…read more Yelp should ban it to avoid more people are scammed by him.