I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

I reached out to a few contractors regarding fixing our sub flooring. Baxter Professional was one…read moreof the few to respond right away and help. We had already scheduled the repair with another company right before he was able to come out, so we didn't get to work with him this time. But his communication, knowledge and kindness was so appreciated that we'll definitely reach out again for any future flooring needs.

Had my basement floor done about 6 months ago. Mr Baxter himself came out and quoted me a price…read more Very nice, personable man. I would recommend this business to anybody and everybody!

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Used Albright's when I built my house in 1996 & was completely satisfied! Needless to say I was…read moreexcited when I saw new location in Braselton. Joey came to do measurements for estimate.April followed up on all details. I got to deal with Sarah & Joey Jr also. The Albright family & contractors were absolutely phenomenal to deal with.I and my wife love their finished product. Have used Albright's twice now and will not consider anyone else as long they are in business! Thanks for a superior job on flooring and painting.

Albright's has replaced all the flooring in our house over the past few years. The great quality,…read morewide selection, and reasonable pricing is why we always choose Albright's. The staff is fantastic to deal with. April monitors everything and communicates through all phases of the job. Recently, we used Albright's for painting. Joel has an incredible attention to detail. I love that he is a perfectionist! We love that in someone manages a crew painting the inside and outside of our home. I cannot recommend Albright's enough!

Everything went as smoothly as it could go and right on time! I was very happy with Evelyn's…read morecustomer service and how she made sure she met my concerns. I used them for carpeting and also vinyl plank flooring and trim. They were the cheapest and hardest working of reply spoke with. I will use them again.

Water and Evelyn are nice people but sorry I can't recommend them for a glue down install, they…read moreused 35% more the glue then the manufacturer of the glue recommended and let it sit too long on the prefinished hardwood causing it to etch. They also used paint thinner to remove the glue which dulled the floor. Furthermore they would not take responsibility their actions. I had 4 experts look in person and they said they used way too much glue and you should never use paint thinner to remove the glue. I ended up having to pay someone to re-coat a brand new floor.

Well, where do I start? We bought a beautiful large 3 story old English Tudor home in Snellville…read more It was a fixer-upper but we simply loved the structure of the home so we opted to purchase it. We pulled the carpet off of the staircases and found old bleached and worn out solid wood underneath. This company came and did such a professional and beautiful job on the staircases on the main floor that we had them refurbish the staircase on the lower level of our home. They taped up all of the openings to other rooms to confine the dust, swept and cleaned up after their work and best of all they specialize in matching stains... Custom match. They are contracted by builders and developers to custom stain wood work in home renovations and building projects. We wanted a Royal Oak colored stain on our stairs to match the wood flooring across the foyer in our formal dining area. Three sample colors were provided to us. We selected the color we liked the best and all is history! They even left some of the custom stain for us for future touchups, if needed. After the job was finished they educated us on the care of our new flooring. Anything you want to know about wood or laminate flooring I would highly recommend this company. Their prices are fair. They are honest humble folks and they really aim to please the customer. We have another big job coming up. We will be replacing 800 ft.² of wood flooring. It will be the last of 4200 sq ft of flooring to be completed. We've already contacted Jeanette to schedule that job. For all of our flooring needs this is the company we will go to! The pictures below don't show the brilliance on the stairs. This was done about 1 1/2 years ago and our floors are still beautiful. Highly recommended!!!

They installed unfinished hardwood flooring in my new additions and refinished the new and old…read moreflooring throughout the house. They were awesome, very clean and very thoroughly and did whole the job In timely matter. I highly recommended them.