Came in on a Thursday night. It wasn't packed in the inside, but there were a lot of cars in the drive thru. I went inside to order thinking it would be faster, but I was wrong. It seemed as though the drive thru got completely taken care of before they worked on my smoothie. I guess next time I'll just go through drive thru if I want to get served faster. Other than that it wasn't too bad, just a regular Smoothie King with the same menu options. The workers in there at the time were nice. The guy in particular did apologize for me having to wait a good while for my smoothie. read more

Service is always quick and friendly! Appreciate the rewards program, weekly promotions and the fun seasonal options. read more

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Completely the work service, there is a big line of people on the drive thru and 3-5 customers waiting inside for their smoothie.... I took them 30-40minutes to make 3 smoothies. Everyone inside looked very unmotivated and not wanting to work. If you want something quick to get, DO NOT come to this place. read more

I don't know about the smoothies but the smoothie bowls are amazing. I absolutely love the PB Swizzle Açaí bowl. It has an Açaí Base topped with granola, strawberries, blueberries and bananas with a peanut butter drizzle. I like to add hazelnut drizzle which makes it just right! read more

I absolutely love Smoothie King! And this location! They have fast and courteous employees that take care of their clients.. I highly recommend this place.. great service and great employees! My absolute favorite! read more

I go to smoothie King every day depending on what side of town I'm on this location is the worst. I have seen from walking in the door. You could just notice the dirt that is around let alone the restroom is disgusting. When they prepare your smoothie, you can see the old residue of other smoothies made in the blender. They barely rinse them out and just throw more ingredients in. I was so disgusted I had to walk out. I know a lot of smoothie kings are franchises my owners who don't care and most likely own gas stations as well that are also dirty. Please do something about this location. read more

I went on Tuesday 9/18 for Bee Berry Sting and they said they didn't have bowls. I went again today 9/22 and order the same thing and again they don't have the bowls. read more

This location is the worst Smoothie King ever!!! Employees are lazy, slow, rude, and unprofessional. Don't go here. It's a complete waste of your time. I just went at 6pm on Wednesday and are sitting down inside and telling people that they are closed. read more

This smoothie king used to be amazing. I don't know what had I occurred but the service is terrible. It literally takes 15 minutes to get your order taken in the drive thru. read more

Smoothie King - This Tahoe has been in the same spot 10 plus minutes. What is going on with the service. - Juice Bars & Smoothies Near Me - Houston, Texas

Worst location ever!! Employees do not care about their job. They will not only act like you don't exist, they cuss, yell and throw their hands like they are ready to fight. Whether you order ahead of time or in drive thru it takes 30min minimum. Little black girl with the braids is so mouthy! Saying, "well it's only us two".. and?? Go work somewhere else CHILD! You can send in a complaint and they don't care. They hire from the bottom of barrel at this location! Straight trash! read more

Ordered online, more than 30 minutes later and my order is not ready. I was in drive thru waiting so my daughter tried to go inside but the doors were locked at 5:45 pm. The employee gestured that he closed the inside. I thought they were supposed to be opened until 10:30p. read more

I came for the strawberry hulk (my favorite) smoothie I was recently learned of the smoothie king happy hour, but the assistant manager Blake informed me that this location doesn't participate. I was disappointed but he informed me of the benefits of becoming a member, and introduced me to a new smoothie which he allowed me to sample. Really good! The smoothies were good, the service was better, I will be back! read more

I'm from Cali & I was looking for a Jamba Juice nearby and there isn't one, so I settled for this place despite the reviews. The drive through 'actually' was moving really fast and I was the only one in the lobby. My smoothie was made fast and is sooooo delicious . Will come back frequently! read more

Smoothie King - Immune builder veggie with added immune support,multivitamin and ginger! - Juice Bars & Smoothies Near Me - Houston, Texas

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This is by far the worst smoothie king I've ever went to. I go to smoothie kings around houston almost daily. Never do I deal with bad customer service and just all around bad experience like I do here. Never have any base made. Most of the time my smoothie taste different from other locations. This place needs all new staff. More times than not I kno I'm going to be disappointed at this location. read more

I drove to this location on my lunch break because I was craving a smoothie. Once I arrived at this location it took about 10min for somebody to finally take my order at the menu. Additionally, as I pull up to the window the server never asked for my rewards QR code to scan even though I was holding my phone out of my car to scan and she took my card and once i paid I was told I couldn't get my reward points. She then called someone else to the window who was allegedly the manager and she wasn't any help either. More importantly, I waited another 15min for my drink just for the server to hand me my drink with smoothie leaking all over the sides and dripping everywhere and got an attitude when I asked for napkins. Who hands someone an order with stuff leaking all over the cup? Once I got my napkins the server quickly shut the window and I figured I would let other people know that this location is terrible. The service, wait time, and everything else was terrible. I would recommend finding another location. read more

The worst service ever I can't believe how long the wait was This place SUCKS!! The cashier Victoria was very rude She should've stayed home if she going to be a Bitch! read more

The worst service ever ! People are rude and careless and it does not matter if you use the app to order ahead is a waste of time I literally had to wait an extra 15 min for my order to be ready . read more

I went inside to order my drink and the two girls inside were kind and quick with my order even tho it was during the lunch rush. I ordered the Keto Berry drink and it tasted a smidge different than what the Crosby location makes, but not enough to send it back. I will return for another lunch break! read more

Horrible customer service. I always get the Peanut Power Plus and am very familiar with what it's supposed to taste like. I called to inform them it was incorrect. The young lady (I think Brianna) was playing on the phone and asking did I taste it before I left. Luckily the manager Evelyn intervened and apologized and offered my money back, but I don't live in the area. read more

Sign has open and employees in the Buisiness say they're closed for the rest of the day at 6:50 pm. They close at 9:00 pm. No service.

I've been going to this location for several years and for the last couple weeks I've gotten sick with the Watermelon Extreme. I have gotten it many times but here lately they must be using bad fruits because I had terrible stomach cramps and diarrhea. Please do NOT use bad fruit, you will loose business, it's not worth it. read more

Ordered Online, order was ready when I got there. Not much to say. Drink tasted good as always.

First time I went to this location, the drive thru was packed all the way to the street so I had to park and go inside. I stood there at the counter for 10 minutes and was never acknowledged or welcomed so I turned and left. If that's how they do business there, they won't survive. read more

Line was ridiculously long, and when I finally got to the call box I was told to come inside because the smoothie bowl takes too long to make. There were like three or four people already inside waiting for a smoothie bowls. After 20 minutes of waiting inside, only one smoothie bowl was made, and only about two smoothies were made....in the span of 20 minutes. I saw like 4 more cars leave the line, and one person that was waiting at the window canceled her order because she waited so long. read more

Great service and smoothie was great and the place was nice to see and the workers were lovely

Horrible customer service. Rude employees, people cut me off in the drive through because the employee asked me to wait then they took the orders for the people who cut me off first. Ridiculous amount of time wasted. read more

The workers are sweet but omg they are the slowest and make horrible smoothies, They move so slow and is always understaffed there. My smoothie was disgusting. The nutty super grain should not taste sour! My kids said theirs weren't blended good and had a lot of ice chips in it. Just such a disappointment the few times we've stopped here. It's not worth it. read more

I knew one of the shift leads here not sure if she still works here but she always made my experiences nice. REMEMBER FOLKS ON FRIDAYS A MEDIUM ( WHICH IS HUGE ENOUGH TO SHARE ) IS ONLY 5$$$$ !!! 5$ Fridazeeeee for your smoothie king cravingsss !!!! read more

Can I give 0 stars? You close at 9pm. I get in the drive this at 8:35pm. After waiting 15 minutes, people in front of me drive up and immediately leave. I get to window. They said they were closed. The sign said open. It was 8:50pm. They said they stopped taking orders....Cool. I guess they didn't want my money. That's ok. They won't be getting it no more. read more

I hate coming to this location! Allot of these kids that work there have no respect at ALL! i kindly asked about my mobile order and the short African American girl said to me with an attitude I don't know and rolled her eyes and me and walked off. I stood there no one else helped me. I waited and waited finally after 10 min later they hand me my order! This place is ridiculous!!! Horrible horrible read more

The service is HORRIBLE. You have to wait in line for 20+ minutes as well as the line always being long. Their either under staffed or hiring too many workers who do not like to work. Please fix this location soon. I can see them closing soon if the poor service continues, no one will be going to their establishment!! The smoothies aren't blended thoroughly or they're watery. read more

Worst customer service and take forever to give you your card back I think they maybe taking pictures of it

Took forever to make a smoothie. Drive Thru operator whispers and they are very very slow even though they just have to focus on the drive thru. . If I could give them 0 stars I would read more

The customer service at this location was piss poor. Walked In to Ofer a drink because drive thru wasn't moving at all and the employees didn't say a word. Other than "Are you ready to order?" Thats was a first sign. So I ordered thinking maybe they will work effectively to get the customers out of the line. But to my surprise they were just roaming around washing the dishes and not even taking the orders. I'm not pleased at all with that service here. read more

Smoothie King - a counter with a variety of items - Juice Bars & Smoothies Near Me - Houston, Texas

I always have had a great experience at this location the manager Chuck and Faith has awesome customer service. Very knowledgeable of products that they are selling I will recommend this location for your smoothie cool off. read more

I absolutely recommend this Smoothie King. Customer service was amazing and so was the smoothie I ordered. Chuck and his staff are always so friendly and welcoming. 10/10 recommend. read more

Super slow service, you can tell they don't even rinse out the blenders in between smoothies. You are better off getting one from McDonalds.

I am a frequent customer however this morning after making a mobile order I drove up to the window as I've done several times prior, the "manager," comes to the window clearly annoyed. I say good morning and let her know I have a mobile order she, still annoyed says it'll take a while, I just got it. mind you ALL ORDERS THERE TAKE A WHILE. She hands me my order then proceeds to say in the future it will help if I stop at the speaker because she has lots of customer.......mind you I've come multiple times and have been told to do exactly what I did this morning. She rudely closes the window in my face after talking over me. I call to speak to the manager, she claims to be then talks over me rudely and hangs up in my face 3 times. I will be returning to get the information on her higher up. To add insult to injury I am currently 8 months pregnant and just did what I was instructed and have always done. The attitude was completely unprofessional and it's not what you say it's how you say it. read more

After the experience I had this morning at the Smoothie King on Wallisvillle Road, I am not surprised they have such a low rating. I have been going here for years and this is the first time I have encountered such rude behavior and disrespect. When I ordered my smoothie with an upsize because it is Friday i was told that I needed to have the app in order to get the dollar off on Fridays. I have never needed the app before on Fridays and was caught off guard and nervous because I had to download the app and set up the account immediately at the window in order to get the dollar off on Fridays. I am an elderly lady and am not very fast when it comes to downloading and setting up accounts on my phone. The white girl at the window with tattoos (who claimed she was a manager) was very rude and condescending because I was doing it so slow. I could hear them laughing at me inside because they were so loud and asking each other what I doing. I finally got it set up but I left without the order because the way I was being treated and laughed at I didn't trust drinking anything they had because they could have spit in it or anything. I could hear the laughter and see them looking out the window at me as I was driving off. I have never been so humiliated in my life. It is really not fair for all the employees at this location to receive this low mark because there are also some amazing employees at this location. That is why I was so disappointed to see this rude unprofessional so-called manager and group for the first time. Please be kind to people. It doesn't cost you anything. read more

They're very unprofessional, the line was ridiculously slow and when taking our money they are very rude and it shouldn't take that long to make smoothies. We waited 40 minutes with only 3 cars in front of us. If I could put zero stars I would! read more