OMG! I am so excited to report that our year long problem has been solved!! We have had at least 15 other vendors out to look at our low water pressure issue. If you were taking a shower and someone else needed to use the bathroom, or do dishes, or wash clothes, you were out of luck!! Additionally, the stream of water in the tub was so low that it would literally take 1 hour to fill the tub for a bath. Some of the suggestions from previous vendors included adding a pump to the top of the water tank to force more water up, changing out all the pipes in the entire house (extremely expensive), replacing some of the pipes as they were too small in places, bypass the water softener because maybe the softener is the problem, etc., etc., etc. So we had the water softener bypassed and it made our water pressure even worse!! So we had Mark (#379) to come out to undo the bypass of the water softener. Not only did Mark reinstall the water softener but he also went out and checked the outside water meter. Turns out the water meter was turned too far (past open) and therefore we had no water pressure. Let me tell you if we were not in COVID-19, I would have given Mark the biggest hug ever!! So I HIGH RECOMMEND this company for any of your plumbing needs!! THANK YOU MARK!! YOU DESERVE A BONUS!!! read more

This firm scams it's customers and employees. It especially preys on senior citizens by finding "bellies" in the sewer line and charging thousands to replace the lines. They overcharge by dragging out the time it takes to complete a job and they really overcharge on water heaters. Most of the people who come to your home ARE NOT licensed plumbers. They are working off someone else's license who you will never see. Most employees are trained on the job and work the first day for free as an audition. A stranger who does not even work for Snake and Rooter will therefore enter your home. The company does not pay former employees the money they are due. If an honest person quits this scam plumbing carnival, they are stiffed. The guy who owns the company lives in a large mansion and could care less about you or his employees. My advice, call a licensed plumber. Do not let this so called ethical company rip you off! read more

Took over 3 weeks calling (I called them 4 times) with no return, for them to come out and finish the job and do their scope. Then after hearing from a supervisor yesterday, I had hope. They'd be here today at 10am. I arrived and they are not here. I called their office and Debbie said they had a staff meeting (probably code word for breakfast) this morning that "pushed them back." Now they should arrive somewhere around 11am, they actually got here at 10:45am. Pleasantly surprised with the two gentlemen performing the scope. They were very knowledgeable, fun sense of humor (I need that for sure :) and quick. Prime example of you can't judge a book by its cover. The schedule and communication system of Snake N Rooter obviously needs improvement but their people seem pretty great. Rating would have been a "1" if it where not for the two guys who showed up - they get a 5. http://www.kchouseflippers.com read more

I called them out for some maintenance items. Non working exterior faucets, sump pump in correctly piping, sink incorrectly piped. They responded on site the next day after I called. I was notified 45 minutes prior to the Technician arrived that he was on his way. Upon arrival my Service guy was very professional. I believe his name was Chris. He diagnosed the problems that I had very quickly. Developed a parts list for the repairs and left to get required supplies. Once he returned, Chris was very efficient in making the repairs. At the completion of all items Chris went through all the repairs with me cleaned up all items and areas that he worked in. Finally closing out the call the service ticket was presented and all charges were explained. Great Job!! I would highly recommend this very professional company. Great value! read more

I will forever use Snake n Rooter from now on for all my plumbing needs. We had another company come check out a plumbing problem that really just made things worse and luckily Snake n Rooter was doing work for my neighbor so we asked them to take a look. Snake n Rooter was able to diagnose the problem quickly and made me feel super comfortable with having them do the work. For a very reasonable price they were able to fix my plumbing issues quickly and cleaned up nicely when they finished. All the guys who came to do the work were very friendly and professional especially Jared! read more

Absolutely the best in the industry. Where else will you find a plumbing company with employees who are clean-shaven, respectful, and polite? I have used many plumbing companies in the past and no one holds a candle to Snake and Rooter. They will take off their shoes, clean up their mess, and are in it to provide a great service. They have won MANY awards on their customer service and integrity. More than anyone else I know in the industry by far. They even treat plumbing problems of elderly folks who have cancer for free. Truly impressive. read more

I had SnR out to replace my main sewer line. Obviously no one wants to do this, but if you have to then you are making a bet that whoever you hire is going to do a good job, for the price quoted. I'm happy to say this is my exact experience with Snake n' Rooter. The quote was 20% less than the competition. The speed and quality of the repair were top notch. The entire experience was the best I could've hoped for. I'm glad I listened to my buddy who recommended them (hadn't heard of them prior to this). read more

I called for service when kitchen sink was backed up, and the plumber sent to help me was very professional and provided quality service and I'm highly satisfied with her expertise and knowledge in solving my plumbing issues. She was well dressed, very respectful. When she finished, she took the time to clean up all the mess that had backed up in my kitchen sink. I'm thankful you sent Beth #362 to my rescue! You can count me in to recommend to family and friends. read more

I had a loud noise that I had no idea where it was coming from. I called them and they sent out a plumber that installed an air chamber thinking that would solve the issue. When it didn't I called them back and they sent out someone else who found the root issue. In the end I was reimbursed for the air chamber installed since it had not solved the issue. The manager I spoke to was really reasonable and helpful, I will use them again in the future. read more

Called at 5 PM on a Saturday and someone came out within the hour . Joey was very professional and very informative re my backed up drain. I would highly recommend this company for any plumbing problems. Also the area was left clean. Joey was wonderful and if I ever need a plumber again I will use this company and request Joey. read more

If you want an honest, knowledgeable, trustworthy, polite, respectful, fantastic plumbing company, call Snake-n-Rooter. This company went over, above and beyond for us. They take satisfying they're customers very serious. I cannot say enough good things about them overall. Highly recommend them. read more

The tech who came out to un-clog a branch drain, (which I had been fighting with for 2 years,) was professional, courteous, respectful, and, above all, DIDN'T GIVE UP!! He cleared the drain after a two-hour battle! I will use SnR for all my future needs! You ROCK, Steven! Thanks! read more

These guys are amazing! We called them at 6 o'clock on a Thursday evening and they said they would get us in the same night. They got here at 930 and we're gone by 10:15. I'm very happy with their service and their efficiency. read more

The customer service, fair pricing, quality of work and efficiency of the staff is unmatched. I used many other plumbing companies prior to trying Snake N Rooter- Wish I would've found SNR much sooner. Highly recommend. read more

Great service excellent ladies in the office who answer the phone. The tech was on time and knew what to do when dick ray ans A B May wanted to sell Me new pipes. In the end I am very happy read more

We have used Snake 'n' Rooter twice and the job is always very well done. Tech. 384 has come both times, he is friendly, helpful and stays until the job is done right. Thank you. read more

Excellent Customer Service and Professionalism. This company is amazing and so are the team members. When other companies fail this company exceeds. read more