We received inferior and inadequate service for a plugged sewer line, that only lasted a couple of…read moreweeks, then called a real plumber, who had a proper auger and camera to truly document that the pipe was fully cleared. Furthermore, the second service call charge was very small (even on a Saturday), compared to SV Plumbing's obscene and outrageous, over-the-top rates!! (with NO guarantee on their work--for return service calls)!! We kindly suggested to them to try another line of work.

Zack and crew we're awesome! They-came out gave and estimate and then actually arrived! They fixed…read more our water pressure problem and fixed the previous plumber mistake. So thankful for someone who shows up and does a great job!!!

Over the years, Charlie's Plumbing has been fantastic! I live in a cabin that was built in 1933,…read moreso needless to say, things can get western. Charlie was always fearless - no complaining, no excuses, he'd just get in there and work his magic. He's passed along his business - and his work ethic - to the next generation. They're doing a phenomenal job of carrying on his legacy. This morning it was Nick and Tyler. They showed up with smiles, diagnosed the problem, and patched things up in record time. Charlie's Plumbing, hands down, is the best in the valley.

Was rescheduled 5x, even after we rescheduled 1st thing in the morning to ensure they would get to…read moreus that day. Didn't get notified on 2 occassions they were running behind. They other times, notification came hours after the time window they gave us. Job was never finished. Ours was not an emergency but professional courtesy of respecting other people's time if you tell them a certain window, notify them that you may not be able to make it. That's just good business practice.

These guys are the worst. Went in looking for a gas fireplace replacement. Talked to Alan I think…read moreit was. Picked out one we liked. Price seemed reasonable. Ready to move forward. said he'd send someone out to take a look at the existing before proceeding. Waited a week for contact...nothing. emailed about when to expect someone. Response was...try to have him out tomorrow. Again nothing. Screw these guys. They evidently have more business than they need. Very unprofessional, and inconsiderate.

Adrian was an excellent technician! Timely service. Friendly. Serviced our fireplace insert…read more Did a professional, excellent job!! Leisure Time is the best place for fireplace insert service!

Ben came up and installed two toilets. One toilet had to be replumbed below the sub floor. He was…read morefast, efficient, and professional. Great job.

I had this plumber for a bath/shower, and specified the source piping to be 3/4". It was done in…read more1/2" pex type A, and flow would have been terribly insufficient. I had to have a different plumber redo the job. Part of the remodel included plumbing for a toilet. It took several months to get the rest of the project to the point where the toilet could be hooked up to the water supply, only to find out it was connected to HOT water. I called to have it corrected. He told me he was "pretty busy" and I never heard from him again. I paid another plumber to fix it.

9/2020. So we have…read morenow used Option One for Plumbing, Septic Pumping and HVAC (including a fireplace log set install). This company is proving to be professional, reasonably priced and responsive. We've had a number of items on our to do list for a while and have had trouble getting people who could take care of them. Option One got to them all - with no drama (no reasons why they couldn't do it, or why they couldn't come, or why they didn't show up). Our experience so far? They. Just. Get. It. Done. Right. Jackson needs a company like this. They've got a customer for life if they maintain their current course!

Our furnace was replaced by Option One in Feb 2021 but they left no way to insert an air filter. So…read moreour air is unfiltered and dusty. We have had numerous other HVAC specialists take a look to try to fix the issue. We will have to have it redone which will be expensive and disruptive.

Good Job Sermon! We requested proposals from several…read moreelectrical companies for installation of a RV receptacle and a 20 amp receptacle and from those we selected Sermon to perform the project . They weren't the lowest cost but were close to my pencil estimate plus they were available to complete the project sooner rather than later. From arrival to look at what we needed done, providing a proposal, interfacing with the city permitting and inspection process, to completion of the work and communication with us; the Sermon personnel were very professional and efficient. The day the work was scheduled the two of them arrived between 8&9 as planned, they had the work well planned out, walked us through the planned work, efficiently completed the work with hardly any mess left behind, and 8 hours later walked us through the completed work. We turned the AC on in our trailer and voilà we can escape to air conditioned comfort in our trailer when it's super hot!!! They notified the city inspector that the installation was complete and this morning the city inspector inspected the work and approved it. Sermon provided us a copy of the city letter of notification for our records.

Not sure why the wildly varying reviews but we have dealt with Sermon on about 6 occasions. Yea,…read moresometimes you pay for a service call and its a miss, but they can't work for free. As for these parts markups, the prices I have been quoted were about the same or 10% more than me ordering it myself, so again, no huge markups from my experience. Our heat is currently out and they actually brought over some loaner space heaters because the part was 3 days out. The installed price for the part I need is only around $80 more than having it overnighted. Pretty honest prices in my cases.....