In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

I initially spoke with Fred who scheduled a tech for first thing Monday morning…read more The tech, Dwight, arrived on time and was courteous and friendly. We discussed the job scope and obstacles involved and quickly arrived at an acceptable approach. Dwight worked alone the entire day without stopping (his partner was sick). He completed the project in one day (adding add'l circuits and outlets in my garage workshop) and the quality of his work was top notch excellent. I was 100% satisfied with the work, the tech, the price and the company. I would recommend Wheeler Electric to anyone looking for professional electrical work at a fair and reasonable price. Patrick Hedderman 12/6/2022

Had them out a few times for different projects and it was pretty good quality work. But it wasn't…read moreuntil the 2nd or 3rd time that I realized a pattern that the individual or team would claim they didn't have a specific part during the job and have to leave for an hour or more to get it, and then I'd get charged for the extra time. This would seem reasonable except in all the cases I had them come out in advance to survey the job (simple stuff like installing light fixtures) or send pictures and do pre-calls to ensure there wouldn't be any issues like that - and yet it still happened. Only logical place to go is scam or a level of incompetence, and either way I've felt like I lost some trust with this company and am out an extra few hundred dollars :(

I wanted to put a quality fireplace in my cabin and couldn't find anything I liked. I not only…read morefound what I liked at a great price, but friendly, knowledgeable people to help make my dream come true!

Very disappointed. We were looking to change our wood burning fire pit. After receiving a quote,,we…read moreagreed to have the work done. We made several attempt to make contact, always with an excuse and a new date. Now it's been 3 weeks and not even a call back. Horrible business practice.

RSJ Mechanical earned our trust from the very first call. Their excellent reviews led us to contact…read moreSteve Winn, the Service Manager, for an evaluation and bid. Steve's positive attitude, problem‑solving skills, and willingness to work within our budget were extraordinary--qualities rarely found in customer service today. Our home presented several unique structural challenges, yet Steve approached each one with confidence and creativity. His crew was fast, professional, and patient, taking time to answer even our odd or off‑the‑wall questions. When an unexpected structural issue came up, they immediately worked together to find a safe, professional solution. Their teamwork and genuine care made us feel like family, not just customers. After installing our one‑of‑a‑kind air‑conditioning system, the team returned the next day to ensure everything was running at 100%. That level of follow‑through is exceptional on its own--but it didn't stop there. A week later, Steve called with news that truly amazed us. On his own initiative, he contacted the Rocky Mountain Power Wattsmart Program on our behalf, and we were approved for an incentive that helped offset the cost of the rewiring and installation. Who does that? It was an incredible act of service and integrity. Steve Winn and his team are, without question, #1 in Idaho. Their professionalism, kindness, and dedication made a difficult project feel manageable and even uplifting. Sincerely, Two grateful old folks from Shelley, Idaho David and Karen Petersen

We are beyond happy with our furnace we called several different companies and got a multitude of…read moreresponses. RSJ showed up to do a quote on time, came in lower than any other company, and delivered a quality product that we are thrilled with! Thank You!!!

I continue to use Conan Heating and Air Conditioning each year for my annual maintenance, because…read morethey are always professional, do a great job and never over charge or try to sell you things you don't need. Jeff was on time, thoroughly checked out and cleaned the AC unit and was pleasant as well, which is greatly appreciated along with excellent service.

I've had several different techs from different companies service my gas fireplaces, but Bryton G…read more knocked it out of the park with a thorough check and cleaning! I was so pleased that I'm having him come back to service our A/C and furnace. The cost was very competitive as well and yes, I would definitely recommend him!

I needed a sprinkler system to have the anti-sython valve checked and to be winterized. They were…read moreable to do both for me at the same time. Their prices were very reasonable and they were able to do the work quickly for me.

The Superior Boiler technicians have always done a good job for us. Scheduling service on our…read moreboiler is really easy too.

Today I have a small job that I needed to do and there's not a lot of people who could do it I went…read moreover to Nelson electric ask if they could help me with the project and offer to pay well I needed some pipes threaded. I told him I wasn't in a big rush and left the pipe with him they said they'd get back with me within a week or so with the price well about an hour and a half later they called me and so they had done it I went to pick it up and they said it was on them and no charge they were so helpful and I appreciate their work I recommend Nelson electric thank you Nelson electric for your service David Harmon

If you want random holes left, crooked outlets, off center lights, told what you can't have in your…read moreown house, things put in the wrong spot, workers going over schedule, and be overcharged then this is the sketchy company for you. $31,000+ later we got nothing we asked for, disrespected and they brought their families on site while on the clock. They were so far behind that after 5 days on site, maybe 4 hours of total work was completed but they want to claim 200 hours. They then say that my mother, who was onsite is lying. Joe, who we tried to fire because he was messing up so bad needs to change his career (he actually got fired due to almost burning down a Temple), also not professional that we were even told about it by his lead. He then proceeded to use our personal material to fix where he messed up. Then Darren, the lead, may admit that he messed up in text, but as soon we got the bill, he sure was fast to say my mother was wrong. He also needs to learn some professionalism. He also needs to know that he should not be brining his family to a job site, let alone a customers property. Finally this company needs to rethink how this business is ran. There is a lot more that needs to be said and they should be shutdown but my mother has a good heart and it's getting her screwed. Others please be warned of Nelson Electric.

I needed an electrician in 24 hrs due to my other electrician postponing on me- and they were able…read moreto help. I had this guy come over and give me a quick estimate, he says "super easy job" which it should have been, then showed up the following day about 40 minutes late, wouldn't have been a big deal but needed to coincide with another trade. He proceeded to tell me how the conduit was going to run a certain direction and be anchored down to the floor so as not to be a tripping hazard (WTF?)- not what we had discussed, and it was obvious he was short cutting the job because he didn't calculate enough conduit or wires to run it the correct direction. Argued horribly with the other trade about a hook-up to some equipment, I had to walk away- it was REALLY BAD! Then he said it was going to take another two hours because he had to go get all new wires and conduit- to which I said "ok". My equipment guys had to leave and come back later since they were waiting on the electrician. Many hours later, it got completed but it was a very unpleasant experience. This guy had horrible manners and was very disrespectful and rude. I was very happy to get them off my property!

I use these guys for any electrical work that I need. The communicate well, always show up when…read morethey say they will, and the work is always neat and clean. Highly recommend!