Sneed's owners and employees welcome customers upon entry. They pleasantly offer help and guidance with customer's needs and wants. I have even emailed for info and received a quick response to my questions and they were even willing to ship items if needed. They are up to date on products and more than willing to assist with any questions or problems I have understanding how to use machines and software products. Knowledgable instructors lead the the classes through instruction, visuals and one on one instruction if needed. I have purchased several items from Sneeds and would recommend their sevices to those who want friendly servive and knowledgable staff. read more

Sneeds is THE Bernina dealer for the Charleston, WV region, and as such is a full-service shop. The sewing supplies and educational classes surrounding the sewing and embroidery machines and software are excellent, with knowledgeable staff and teachers. Bernina sewing and embroidery machines are my very favorite tools to sew with, and I appreciate the support of Sneeds for learning how to use them. Also, when my machine needs service, I can trust Sneeds to do high quality work very efficiently. read more

Even though I don't live in or near Charleston, WV, Regina is my "go to person" when I need help or a special product. She is always ready to answer my questions and to be my "trouble shooter". When in the Charleston area, I never miss an opportunity to visit Sneed's. The number of classes offered there is amazing. The newsletter posted by Sneed's is awesome. Frances Follmer read more

I have purchased 2 Bernina sewing machines over a period of 10 years. These have proven to be dependable and extremely enjoyable to use. Sneeds has timely provided any service needed, classes for software training for the embroidery machine, and reasonably priced supplies. I have been dealt with honestly and fairly by the owners and employees. read more

Sneeds Sewing & Vacuum Is a very nice place to purchase a Bernina Machine. The store is well stocked on Bernina products. The staff is very friendly. They have classes to participate in to learn the new products you purchase. They also have staff to repair your machines on site when store is open. Very nice place to get visit. read more

Smaller, local-owner business, but big on service ! Knowledgeable staff; they take the time to treat customers well. New & used sewing machines and vacuums, and everythings you need to go with them ! Classes, demos, web-inars, and individual instruction. You won't find another store to offer what Sneed's does. read more

I really enjoy going into Sneed's. The employees are always friendly and helpful. It is a wonderful store that you feel that your business is appreciated. I love the classes they offer. You learn a lot but not only that, there is such a warm, friendly atmosphere there. read more

During a very busy time for many seamtresses, Sneed's was able to check and repair my machine in one day! I thought it would be 5-6 days before I would be able to pick it up! Not only did I get a quick repair but also an easy to understand explanation of the problem. read more

Friendly staff, willing to take time to help and answer questions. Willing to show you how to use things you buy. Offer great classes. Has a good selection of sewing and vac. items. Offer top notch repair service on Power Wheels, vacs., and sewing machines. read more

Staff and owners are always ready to help. Many products which are cheerfully demonstrated. Education and help with problems about merchandise are a strong point. Business does much to make shopping or participating in classes a seamless experience. read more

This is one of those businesses that gets better and better. Every time I visit I find lots of great merchandise and staff that can always answer my questions. Try them for your vacuum and sewing needs. I know you will be pleased. read more

A very friendly and knowledgable place to shop and learn. I never leave a class that I did not learn several new ideas to take with me. The products are of a very high quality. I have been a fan of this establishment for many years. read more

Great people, they are very helpful. Have new and exciting things happening to a small family owned shop. They strive to change for the better to bring you coming back for more. I love it. Change is good..... go for it..... read more

Sneed's is always helpful when locating parts for sewing machine. Berninas sewing machines are wonderful, there are always sales and financing available. The staff is very friendly. They offer classes for sewing, quilting and read more

Sneed's has been my sewing machine store for many years. I have bought 3 sewing machines and a serger from them. They service their products and have classes to show how to maximize their uses. read more

The staff is sooooooo good about explaining things. If I have a problem after I get home all I have to do is call & they will walk me through. The service can't be beat. read more

The Staff of Sneed's are always helpful no matter what you are needing or looking for. The Classes are great!!! I have learned alot! Thank you for being there!!!! read more

There is no better place to shop! Everyone truly cares about you and always asks how you are doing. I always learn something new, every time I stop in. read more

Nice, freindly atmosphere with knowledgable people to help with your sewing needs. Lots of sewing classses to help you learn something new.