Very professional team. I had a bridesmaids dress with little alterations needed by August 20th! I…read morebrought the dress in on July 25th. So was less than a month and everything was perfect! Highly recommend

Since moving to South Charleston in 2017, I have used The Dressmake's Closet for a variety of…read morealterations. They continue to exceed my expectations in every way! An excellent tailor is a lost art, but since finding this awesome shop, I won't go anywhere else. If you haven't already, give them a try and you won't be disappointed!

This place is great but the dresses were eh, they had just a lot of the sales dresses different…read moresizes but not various styles. The lady that greeted us was very very bossy and it's okay to be assertive but she was very rude, I'm pretty sure she was the owner but I'm not sure. The other lady's were sooo sweet though. They were super nice and also made sure I was doing okay. Overall they only get a three because of the other workers being so attentive and sweet. The other lady was just so so rude.

Very rude employees, assumed my size (which was big) and it wasn't even right. I do not recommend…read moregoing here for any occasion. There also isn't much at all to choose from. I will not be going back.

Jean Ann's is one of the few formal ware stores in our area. I went with my daughter to pick out a…read moreprom dress in early February. We found one and put down a deposit of $130. Then COVID hit - all the events were cancelled, and unfortunately we can not use the dress. We got a letter yesterday from them giving us three options - pay off and pick up the dress (they did offer a 20% discount with that option), pay $50 a month till it was paid off, or "forfeit" my deposit and they will put the dress back on the rack for sale. Since they will be putting it back for sale - at the full price - I asked for a refund of my deposit, and was told no. So, I guess that $130. is just going to pad their profit on that particular dress. It's not a good way to do business, and they've lost a customer that has bought from them in the past. They have the big fish in a small pond mentality, so they feel they can treat people any way they want to. Nice dresses don't erase good customer relations

From the owner: Our store specializes in wedding gowns, formal attire, & tuxedo rentals…read more We pride ourselves on our customer service and our awesome team of sales associates & managers. We help in anyway possible from helping find the perfect gown, or tuxedo rental for any occasion to offering our assistance with accessories and referring our cliental to other business we recommend for their special day.

My groom suit didn't fit and first worker told me "what people don't see won't hurt them" finally…read moreanother worker got appropriate fitting shirts but were dirty around the neck. Multiple groomsmen suits didn't fit. Absolute disgrace. Do not rent from here!

Awful Experience. Don't Rent Here. I picked up the suit…read moreafter getting measured and it did not fit. It wasn't even close. This was shortly before my wedding. The store was apologetic and promised to have it altered in house. When I picked up the suit a second time the sleeves came all the way down to my fingers. I had to buy material glue strips to fix it myself. And the broken clasp on the pants never was fixed, so it stuck out the entire wedding ceremony. Don't rent here for your wedding. You will regret it.

To be completely honest. This is the worst place to get a dress for prom or any experience that you…read morewant to have that will be special. The older woman in there was nothing but rude, and very judgmental. I will NEVER recommend this place as they aren't friendly to anyone that's over a size 0. Anyone who has just an ounce of fat on there bones I don't recommend coming here, you will be judged.

Have only been once, there was only one person staffing the store, at time so close to prom, she…read morecould've used the help. They didn't have a large selection of dresses though there was a lot of open unused space.