As an employee of this company, I can attest to the integrity and character of those in my office…read moreand the other 5 around the state. I choose to continue to work with Karins because they are a rare gem that act out the values they have printed in their handbooks. Fair, honest and understanding!

We requested a study for our residence due to several stucco cracks and called this firm based on…read moresomeone's recommendation. Nice receptionist who forwarded me to the phone of the person who handles residence construction issues. First time, second time and third time I leave a very polite VM asking for a return call to set up a home review. No return call. Each time I tell the receptionist this person is not returning my call. One of the four times I call I am sent to another number in the company where someone does answer the phone and this person assures me someone will call me back before end of day. Nada. I found another firm which was responsive in both answering my questions, returning my email the next day and scheduling a date for the visit. It is amazing to me how the trades in Sarasota even operate when so many show such lack of customer service skills.

I'd definitely not recommend this individual…read more He was hired to provide an architectural inspection report for a new home. I basically did all the work. Now me not being an engineer I wasn't exactly sure what he needed to see. I had a folder of many pictures. I shared with him via Google drive. Now if you're an expert and the photo is not something that's considered archducal, no need to analyze it. Just flip past it. The "many phone calls" from June 17 through September 11. I calculated both incoming & Outgoing to 62 min. 1 hr and 2 min. I back up my phone logs. I kept the calls short and infrequent as he bills for every millisecond. A few times i had to real him back to task because he was going on about his passion and his work up north. When on premises & on the phone. As I reiterated his own word back to him "He's expensive and time is money!" As I respect this fact to a degree. It's the nickel & dime aspect I find off putting. I requested all the permits from the country and provided them to Mark, he didn't even see the seal/signature. I had to point it out to him. Mark came out with his little point and shoot cam. Took a few shots, poked his head up through the attic access took maybe 2 or 3 shots. I requested the plans/ specs from the builder and requested them to cut a hole in the ceiling, I videoed a 1 min clip of the area with 4k video & provide it for review. After all was said and done I waited for a written report that never came. Part of the logged calls I mentioned earlier was me trying to obtain a report as a vague verbal is absolutely useless. At the end of the day I paid this individual a large sum and got useless information. The minute I expressed my discontent with the situation, as I was extremely upset. His reply was "I don't like your attitude and I'm not inclined to help you." He got paid & I recieved nothing but fluff.

Mark Densmore investigated the extent of fire damage to my home, and devised a process to repair a…read moreload-bearing wall. He made this technical process understandable and convinced me the repair could be done safely, obeying all applicable codes and upgrading the affected part of my home to modern codes. Mr. Densmore produced clear drawings quickly and economically, and made sure I understood his work thoroughly. I respect his precision and professional presentation. My dog liked him too.

We have worked with Biller Reinhart in excess of 8 years. All engineers are professional,…read moreknowledgeable and well spoken. Biller has been our engineer and project manager on several concrete restoration projects and are successfully completing our 40-year recertification. We high recommend Biller Reinhart. Kristen Foreman is our lead engineer and is the absolute best! Imperial at Brickell Condominium Carol Pasch, Property Manager

They did a house inspection and were very thorough, careful and I was impressed with the time and…read morecare they took to make sure they covered any possible problems with my house. Jeremiah was the product engineer and was professional while also being kind and explaining what they were doing. The covered areas I never thought about. The other gentleman had to crawl though my attic and I hardly knew he was up there which told me he was being careful to not damage anything in my small crawl space attic. I would recommend them to anyone needing their services.

Jeff was amazing. He has help our Girl Scout troop in reaching our goals…read more We can't thank him enough for how nice he is and a wonderful man to work with.

Let me start by saying all I did was call this business to ask about them leveling a house I am…read morerenovating. Once the phone was answered I was greeted with the name of the business but not the name of the person I was speaking with. I asked and they responded with the name of the business again and then said you called us, who are you? I was taken aback but responded with "I'm a potential customer, and my name." Still no name as to who I was speaking to. As I was making the call for the gentleman I am doing the work and their is a language barrier as the homeowner doesn't speak good English I was told their would be a 400 fee just to apply online for someone to come look at the house. If I was the homeowner on the other hand it would have been free. I explained this and he said that's how it is. I am retired disabled Veteran and this man was just plain rude to me. He needs some customer service intervention skills and should not be answering phones.