Never again! I had three garments dry-cleaned and the cost was $48.00!!!! I'm talking three regular sweaters! Not a wedding dress! It took five days to get them back. Outrageous! Maybe someone can afford this but not me. read more

-Dry cleaning service, expensive. -Turn around time takes too long. -They will not launder & press, only dry clean. * Often times, shirts and slacks do not require dry cleaning. Launder and Press is common option provided by most dry cleaning firms. - They provide limited alterations, but not in house; which limits your ability to get properly fitted... in fact, you cannot get fitted there. To me it did not seem that you could get measured either. All that and they (the "lady") really did not seem that friendly. Does anyone else work there? ... strange... In conclusion, I will never go there again. read more

I typically don't leave reviews on anything. They often show a skewed version of what happened and don't give the business enough credit. That is not the case here. Very simply, I brought a vintage coat with really ornate buttons to be cleaned. When I arrived to pick up the coat, the buttons had been replaced. I had absolutely not asked for that to happen. Once this was pointed out, management insinuated I was lying and did nothing to correct the mistake. No refund. No apology. Simply condescending replies during several lengthy conversations. Further, the coats that were cleaned still didn't even look clean to me. Overpriced and completely unreasonable. I've never been so appalled by the service I received. read more

Sno White Cleaners is a rather expensive cleaners, in my opinion. I took my suit to be cleaned only because I needed it back the next day and they were very close to where I live. When I went to pick it up, my shirt was ready but my pants and coat had been cleaned but not pressed. I had to have my suit for a funeral the next morning. The lady there said she would have it ready first thing in the morning because she didn't have steam at the time. I went back the next morning and had to wait a few minutes for it to be pressed. I wasn't the happiest about the whole mix-up, because I had made it clear that it was needed that next day. The lady let me have my suit cleaned for nothing. Great customer service, which many places lack today. However, because of their high prices, I doubt I will visit again. read more

Cleaning was fine but they are SO expensive! I just paid $97 for 5 items, but what could I do? I needed my clothes back. I'd prefer to support a locally owned business but at those prices? I can't make sense of it. Sadly will have to look for another option. They are also only opened M-F which makes it tough for working people to pick up their clothes. read more

Our experience at sno white cleaners was in every respect the worst dry cleaning experience possible. The turnaround time was nearly a week for 5 garments. When we went to pick them up, 3 of them were not clean - in fact, they didn't appear to have been cleaned at all. Two of our garments had lint and hair all over them. When my husband got home and noticed this, he immediately took them back and pointed this out, only to be told that it was "a property of the fabric." Not sure how someone else's hair being on my clothes is a property of the fabric. There was an additional item that had a small stain which we pointed out when dropping off the clothes. When it was not removed, the employee told us that that was also part of the fabric. Since I was aware of how that stain got there, and that was why I was taking it there in the first place, that clearly seemed absurd to me. My husband was told it wouldn't take another day to fix the clothes. When he picked them up the second time the coats were clean(er) and the stain was gone. This would have been great if it had happened the first time, and we had pointed out the stain to them before dropping the clothes off. What was more infuriating, however, is that they had taken a PERMANENT MARKER and written our initials on our clothes. When we were upset and asked about this, we were told "that's just what we do" and "no ones ever complained about this before". On top of all this, the price was absolutely astronomical - we asked for a refund for the clothes they ruined by writing on them, and were told "we don't think that's our fault." Most likely the worst work and customer service we have ever received. read more

My mother had my wedding dress cleaned at Sno White. I opened it up and it has a HUGE stain on the front. The way the dress has been packaged is horrible. They used Scotch tape to keep the dress in "pristine" condition. I know my mother paid a great deal to have the dress "preserved." I would not recommend this company for any cleaning. read more

I would give this establishment -5 stars if I could. There is no price sign posted...only a sign that basically states you must inquire about prices. After having six shirts dry cleaned (no starch), we were charged $36.00. This is outrageous. The older woman who runs the front counter is very inconsiderate and a little rude. WE WILL NEVER RETURN. read more

This is a horrible place for wedding dress cleaning. I took my $10,000 dress to be preserved and made an appointment. The owner threw the dress around, was late for the appointment and rude. The doors were open, allowing wood fire pizza smoke to come in from the restaurant across the street. I did not feel comfortable leaving an heirloom piece of clothing with such a rude incompetent establishment. read more

After days of searching I finally found the perfect prom dress. It was gorgeous, fit perfectly, and was decently priced. The hitch? A huge waterstain. Luckily, they were able to get it out, and I got to have my dream dress and a memorable night with my friends. They're the best! read more

Sno White Cleaners is great for anything fragile, old or terribly tricky. They have cleaned and sealed a wedding dress, kid gloves, leather mixed with cashmere, and many formal dresses for me. If I am really concerned about cleaning something expensive and wonderful then Sno White is the only place I will take it. read more

My husband and I have been customers of Sno-White Cleaners for many years, and we highly recommend this business if you are in search of quality laundry and dry-cleaning, as well as friendly, helpful service. Many is the time that we have needed clothing cleaned in a hurry, and both Lindley and Carolyn have always made every effort to accommodate us. Bad stains? Sno-White is expert at removing stains! While quality dry-cleaning takes time and is expensive, I have no doubt that the life of our clothing has been prolonged as a result of superior cleaning and handling. If you find Sno-White too expensive to use on a regular basis, you may feel confident in using this company to care for your special article of clothing or your cherished family heirloom. I am grateful to have Sno-White in Greensboro! read more