Long story short; this company is doing so well they don't need any more work. It's literally not…read moreworth their time to even answer the phone or return a call 75% of the time. For the last 4 months, since the beginning of the summer, we've been given the runaround. Unfortunately these guys are the only company in town that is willing to work with a warranty company, or so they say. They gladly charged me $115 (the warranty rate) to come and look at my (obviously broken) home A/C unit, and in the end it needed a full replacement. Alright! I handed the warranty companies checklist to Lonny, who came to do the diagnosis, and he didn't even remotely fill it out correctly. Left the license # blank, did not take photos of the issue, did not list a definitive problem, just wrote "needs replaced" in the description area. I handed him $120 cash, he said he didn't have change so I told him to keep the $5 because I wasn't worried about it. I got the license number from the side of the truck, filled out the rest of the form to the best of my ability, and sent it off to the warranty company (FNHW). It came time for FNHW to get a quote, and it took THREE WEEKS for Sunrise to send anything. When they did, it was just a cute piece of paper saying (in short), full system replacement, $14,000 labor included. No breakdown. Not itemized. No model numbers or makes. Not even remotely close to what I told them I needed IN WRITING. That was the last contact I had with them. After myself and FNHW tried to contact them to get an itemized list, they stopped answering the phone, returning messages or any other forms of contact. We have been living in a house all summer in triple digit heat, and Sunrise couldn't care less.

Very rude and sloppy work. I used this service for a clogged toilet in the past. They left a huge…read moremess (crap from the snake) on the floor, walls, and on personal items. This mess extended on the walls near the bathroom. They owner is rude and nobody in that office knows how to treat people.

Owen has been great to work with and has been there for us whenever we've had issues with our well…read more Highly recommend his service.

Owen Brinkerhoff replaced our ancient well pump and replaced all of the old wiring. He was…read moreextremely knowledgeable and efficient and worked diligently with no wasted time. A true professional. I highly recommend him and would not hesitate to hire him again.

I had a leak in a shower valve, needed a toilet I purchased installed, and a kitchen sink with a…read moredrip. Plumbline sent a tech out late in the day. The plumber said the shower valve was obsolete and it would be very expensive to put in a new one. Said it would cost $750 to install the toilet I had on hand and to fix the kitchen faucet leak it would cost $600 because he felt the faucet had to be replaced and might have to be sawed out to remove. I got the impression he didn't want to do any work since it was late in the day. So he left without doing anything and I got a bill for $100 just to be told all this bad news.

Requested a quote for a conversion from propane to gas. Gentleman was on time for appointment,…read morestill waiting for the quote.

Very friendly, timely, and saved us some money by not doing unnecessary work. would recommend.read more

I called this company 6 months ago; I have been out of a bathroom almost a year now due to water…read moredamage needing repair. D & D said they'd call in 3 wks. 4 wks later I called them, they said they were real busy but I was on the waiting list. No one ever called. I eventually had to hire a private plumber and contractor. Never, never, never will I contact them for work again.

I have nothing but great things to say about Easy Rooter! I have an old 1940s home and a few months…read moreago my sewer line completely failed - tree roots and cracks and no clean out installed. Ryan gave me a quote that was significantly better than some other local companies, and was able to come out and fix it immediately. They promised they'd be there at 7am and be done by 3 the next day - and they held to their word! They came out, relined my sewer, installed a clean out, and covered up the hole by 3pm, even hauling away the big rocks they dug up. They did such a great job that I just hired them to repipe all the plumbing in my crawl space and yet again, they gave me a super reasonable bid and were 100% true to their word. This time a crew of 2 younger guys came out - they were extremely polite, got the job done in the time promised, and cleaned up and were on their way out in a day! Plumbing issues are a massive pain in the butt but these guys do live up to their names - they made the whole thing EASY. Every single employee I have interacted with from Liz in the office, Ryan giving bids, and now 3 other service guys have been amazing - super friendly and kind. This even includes the guy who came out at 7pm on a Sunday to clear the line when I first had the issue - nothing but amazing people work here. I shouldn't need any more plumbing now that they fixed it all, but if I ever do, they'll be the guys I call every time. I HIGHLY recommend Easy Rooter!

Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the…read morestreet. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully.