Excellent car wash with amiable staff and highly effective vacuums! Their prices seem to have…read moregone up though.

PLEASE TAKE YOUR BUSINESS ELSEWHERE IF YOU WANT accountability FOR ANY DAMAGE CAUSED BY THIS…read moreESTABLISHMENT. I took my car to the Hurricane Express carwash on East Brainerd Road on May 22, 2023, for a carwash. After coming out of the wash I noticed that my brand new car's back windshield wiper was broken during the wash. And not only was the entire wiper blade broken off but the casing too. I immediately reported this to the employees. They reviewed the camera footage and stated that the damage did occur during the wash and that they would file an incident report immediately. I truly thought hurricane express would take accountability and reach out to fix the damage caused by their car wash. After a month of not hearing back from them, I visited the east brainerd location again to ask and was told the same thing. After a week, I reached out to them through their website, and on June 23, 2023 I received an email that a damage claim status update was reported to management and that they would call. This email was the last and ONLY communication I received from this company. I have tried emailing them and reaching out through their website several times but still no response. It has been over a month and a half, and my brand-new car is still damaged. At the very least someone could have reached out to me within these past 45 days to resolve this issue, but nothing.

It's simple fast and it did a decent job on my car. No it's not like a 50$ handjob but it's ok in a…read morepinch

Went to the car wash today, and Amanda is always so helpful and always is working hard! Definitely…read morerecommend for all of your car wash needs for a quick wash.

The place is spotless and everything works every time. My last visit I didn't follow the clearly…read moreposted and very understandable instructions. As a result, the charge was considerably more than I thought it should be. Again, this was MY error. I contacted the owner and we figured out what happened. As a result, he issued a refund. Customer service at its finest.

a perfect place to wash my car... exactly what I was looking for... I'll be there at least every…read moreother week keeping my car nice and clean! great value and nice and clean bays...

Tried this car wash because it was close and I wanted more than just an automatic drive through…read morewash. Nice people, but I had a couple issues. I chose the $14.99 wash ($1.50 more for trucks) but was charged $27+. A little frustrating having to work that out when I was clear about the wash I wanted. Once my truck was done (pretty quick, actually), I had to have them go back over it as there were still lots of bugs on the bumper, grill and hood. Two guys spent some time recleaning it but it was still dirty. I went ahead and just left but I had to go back over several areas myself once I got home and I really didn't want to do that. Also, a wet dog smell lingered inside from the cloths they were using. Probably won't be going back to this place.

What a disappointment. I turned around and left the moment I witnessed how lazy they cleaned the…read moreinterior of another car. Don't waste your money here.

They're hardly even open!!! Every time I go there they are closed even in the middle of the day…read morewhen temperatures are well above freezing. My membership will be cancelled, I've had enough of this place!

You're better off taking your vehicle to Hellen Keller before letting these folks touch yours all I…read morehave to say is I will never be back $58 for a hand wash and interior and $10 tip and this is what I get.

This place has gone downhill. They never clean the car well. Everyone is just chit chatting while…read morewiping your car. There's always dirt still in the car like it was never cleaned at all. Charging $42 for it was not worth it at all.

I did the complete service on my car ($40) and the armor all add on ($12). While the actual…read moreinterior and exterior cleaning was a good value, I probably won't do the armor all add on again. They missed between my console and front seats and I didn't catch it until after I left. I went back and they were more than happy to fix it. With a team of people in the vacuum part and another team doing the exterior I think it's easy to miss something. So double check before you leave initially (unlike me) and you should be good

Got a full detail. He was very professional and paid close attention to every detail. My car was…read moreimmaculate. Definitely worth every penny!

From the owner: Hydro Shock Auto Detailing is a mobile detailing and car wash service that specializes in all makes…read moreand models. We come to you! We are self-contained and will wash your vehicle on site... Workplace or home! Call for a free estimate.

The lady at check-in did not say it would be ongoing! She said it was good for one month! Now the…read moresecond charge has came out of our account! Nobody answers phone! i read some of the 2 star people's comments and they said they keep on withdrawing the amount even after cancellation!(Note I did not authorize a continuing withdrawel for 17.99! )If they don't give me my money back and cancel(my subscription- I did not authorize, I'm gonna call channel 9 and get them down there And call the better business bur bureau will I'm at it! Better watch these people with your card!!!!!

When I went through Tuesday, 2/25/26, the guys who wiped down my car must have used dirty rags…read morebecause spots were all over the hood. The front had not been wiped down clean. The windshield still had dirty places in the middle and on the sides.