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    So White Carpet Cleaning

    4.9 (394 reviews)
    Open 6:00 am - 11:00 pm
    Updated 1 month ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - So White Carpet Cleaning

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    Reviews With Photos

    Gunk I think I could easily get out myself but looks like they didn't even try

    Rug was cleaned poorly. Most blatantly, there's an obvious piece of gunk (pictured) which looks like they didn't even try to get it out. There's also a lot of hair on it, and the smell is unpleasant even after letting it air out for a day. I thought that when I picked up they would roll out the rug to show me the results, but they met me on the street with it in a bag. After rolling it out, it doesn't look to be noticeably cleaner at all. I will say that Chris the service technician was very kind and polite when I spoke with him, I'm just not very happy with the results.

    Clean!!
    Michelle S.

    We have used So White before and are always very happy with the results! They are very friendly and attentive and on time. Would recommend to anyone!

    His car is professional first class
    Chablee P.

    I'm extremely pleased with the service and he just saved my Couch Carpet, and my deposit fee for my apartment.

    Living room front door. The carpet was black stained in front of the the door from years of foot traffic and pet stains.
    Timothy S.

    On time, listened to what I wanted done and went straight to work. My carpet hasn't looked this good in years!

    I wish I had a before image from what this rug looked like previously!! These dogs are a menace
    Karah F.

    I've been using this company since 2010 and they truly never cease to amaze. Every apartment I've had or house I've rented they've been to and have continued to level up in their service, equipment, products and detail. During this recent cleaning a man named Rigo came out to handle the job and I just loved his energy. Such a kind, warming and authentic soul. The workers this company chooses is a direct reflection of their owners and management. Definitely a company I will always continue supporting especially because it's seems harder these days to find honest and genuine businesses who aren't just trying to rush a job and make a buck. Thank you again guys! I just love y'all and your work!!

    Christina L.

    I will always hire So White for my carpet cleaning and upholstery needs. I've used several carpet and upholstery cleaning companies over the years and usually they are either price gouging or very unprofessional. Chris came and cleaned my sectional and was beyond professional, fairly priced and uses non toxic chemicals so my house was left smelling fresh rather than smelling like chemicals. They also do pressure washing and offer other services that I will definitely hire again for soon. Thank you Chris!

    Damage caused

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    3 months ago

    Chris and the team are wonderful. attentive to detail and we will continue to be repeat customers.

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    1 year ago

    Amazing amazing job! thorough, professional and on time, my carpets have never been cleaner

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    1 year ago

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    3 years ago

    Chris and his team are amazing. Highly recommend. We've used them multiple times and they never disappoint

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    Page 1 of 10

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    Review Highlights - So White Carpet Cleaning

    Once again, Chris and his team mobilized in a matter of hours and did a fantastic job cleaning our carpets.

    Mentioned in 199 reviews

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    The Grout Doctor - San Fernando Valley/West LA - After!!

    The Grout Doctor - San Fernando Valley/West LA

    (24 reviews)

    Studio City

    Oh, this guy is fantastic! He's very reasonable price wise, very efficient, does a fantastic job,…read morearrives on time and is a really nice person.

    TL;DR if you were looking for a sign to hire Dan from Grout Doctor, this is it!!! Dan made our…read moreshower feel and look like a fancy hotel shower! I bought a townhome in 2022 and the previous owners were super dirty and the shower was no exception. We did our best to clean it when we moved in and eventually accepted the dirty floors and grout. The shower was badly caulked and mold got under the silicone in every corner and I hated looking at it. Tried to scrape off the old caulk myself but it took way too long and I realized the grout underneath was crumbling. Called Dan, he answered immediately and sent me an estimate. Dan is super friendly and gave me a lot of details on the work he would do on the shower. I had reached out to another company about it but honestly they were super curt and I didn't get the warm fuzzies from them, unlike when we spoke to Dan. But WOW - the attention to detail. Dan cleaned and scrubbed every inch of the shower, including the glass. And he got some very tricky stains off of the shower knob and the floor. He added new grout wherever it was needed - in the exact color match too. He also added sealant all over and a special caulk with sand in it that will flex as the house expands and contracts to prevent the grout from cracking. I just used my shower after the 32 hour dry period and it was absolutely amazing. It felt clean and new and because of the sealant Dan applied, all the water beaded up nicely and I can tell it will make the shower super easy to clean. Absolutely stoked, I've had a lot of contractors in and out to fix the place up in the past 2 years but this is one job that I'm probably the most excited for. And the price was very reasonable!! Thank you SO much Dan!!!

    Mirage Tile & Grout Restoration

    Mirage Tile & Grout Restoration

    (28 reviews)

    If I could give negative stars it would be at least negative 10…read more Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business.

    I called this service because the tiled shower in my guesthouse needed a re-grouting and new…read moretenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity.

    Wilshire Tile Inc - Modern and cozy Leaving Room !!!

    Wilshire Tile Inc

    (60 reviews)

    Fairfax

    PROMPT. PROFESSIONAL. PERFECT. I chose to called Wilshire…read moreTile because they have succeeded making customers happy for 104 years! Like father like son, Randy is the 5th generation expert in tiling, grout services and installations. I called late on a Friday and left a message but Randy called me in less than 30 minutes. I needed a shower re-grouted and sealed. We exchanged my needs, his proposal and he said he'd have a man there Monday morning. Monday Leo arrived on the hour and had everything he needed when I met him at the door. While there Leo pointed out small cracks and seams I had never noticed. As he walked out he described the proper maintenance cycle to optimize grout life. I settled the bill with Zelle. I don't know how old Randy is but I'm over 70. Hoping Wilshire Tile will BE HERE FOR ME AT LEAST UNTIL I'M 100!

    After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

    So White Carpet Cleaning - carpet_cleaning - Updated September 2026

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