nice smile and I will say kind and acted like he liked his job. You can tell when a person is…read moreunhappy with their job

I ran my car through crew car Wash it ripped my Valve stem off and then grinded my back rim About…read more$1200 worth of damage. Filed a claim and was told it was my fault for my valve stem cover Even though their own policy doesn't even say anything about valve stem covers, It gives a vague definition of aftermarket parts. If you love your car, don't take it here or a $15 car wash can turn into $1200 in damage. -0 Stars both thumbs down.

AVOID BAY 2 LIKE THE PLAGUE! It is jacked up. The dial does not work. It does not land on the item…read moreyou select. I tried High Speed Rinse and something green started to coat my car. Also, be prepared to be underwhelmed by their customer service if you ask for a refund. I did and received it but no apology and the gentleman was a little gruff. He did not seem to care too much about having an unhappy customer. I was more of an annoyance than someone keeping him or the company he works for in business. Shame. Soooo, off to Crew I went. I hope the powers that be read this. Customer service is every bit as important as the services you offer.

Great place to go. My car was absolutely filthy after a cross country drive through snow and ice…read more I got the $12 ultimate wash in the brushless carwash. This was the best carwash I've gotten that I didn't do myself.

Good touchless automatic carwash with dryer option. My only concern is the dryer time is very…read moreminimal. Use it wisely.

5 years I used these people in good months and bad. The wash and people in Anderson are all…read morefantastic BUT, after changing to a new system, they double bill my monthly account and after assuring me three/ four times, the money has never been returned! Clancy's was convient for me but after the way the people in Muncie, who actually run things treated me, I am now doing business with Crew car wash. Take the $29.95 a month and multiply it by 5 years and figure out what their stupidity cost them. Now you see why they work at a car wash!

I would give 0 stars if I could. The conveyor belt malfunctioned and caused the car in front of me…read moreto hit mine, resulting in damage. Since then, this location has been extremely poor with communication regarding the repairs. I still have not received payment for the damage, and the lack of follow-up has been incredibly frustrating. Management has been unprofessional and unresponsive throughout this entire process. I have been without my car for over a month because of this situation. I would not recommend this location to anyone

After starting at Jefferson location then to State, trying the Lima, and Dupont location, I ended…read moreback at the State street location at the right time. I was having issues with the scan picking up through my windshield. Brandon, (assistant mgr/mgr) provided me with an external windshield scan pass that worked perfectly. He was knowledgeable and followed through e I explained the issue I was having and that no one was able to figure it out. Thank you again Brandon!

Excellent service. My car had some remaining bird poo that was really stuck on. They made sure to…read moreget it off and were very polite when I asked about going through the wash again. Money well spent.

It's taken over a week to get ANY type of response. Unfortunately, I cannot wait, so went with a…read moredifferent detailer.

On the Spot lives up to its name! Great service, easy to work with and we are more than happy with…read morethe final product. They even made my mom's scratched up look amazing. I highly recommend and will be using them again. David C