First time I went here for a pharmacy consultation. I had an appointment, spoke to the receptionist…read moreand she forgot to check me in. I ended up waiting 40 minutes for my consultation. Second time I came for an appointment, the pharmacist who I had spoken to in person to book the appointment, booked me on the wrong day that I asked and the receptionist wouldn't do anything to fix it, just "sorry." Go literally anywhere else.

Shoppers is such a huge chain now, it is hard not to see one in major traffic areas around town…read more This particular one is located around where the Studio 7 is along Sackville Dr. It is a pretty big Shoppers and easy to get in and out of. Popped in here for a few items and was happy with the service. Not too much to say here, except a nice Shoppers in the middle of Sackville.

Absolutely ridiculous service would recommend going quite literally anywhere else for pharmacy…read moreservices. Pharmacists working July 23 evening lied to me multiple times and would not fill a prescription as promised, flip flopping between what seemed like made up reasons for a simple prescription not being filled. Pharmacists said at 2 times the order was ready for pickup, to which I went for pick up and simply had my time wasted, not to mention was treated as if we hadn't spoken multiple times and with a very bad attitude. Hard to believe how bad the service is here.

I have never had a worse experience at a pharmacy, the staff are non collaborative and have no idea…read morehow to run a business, they leave their patients sitting there with no information! this is why Nova pharmacy is superior! definitely bug pharmacist

This place is A-OK! It is good, not great…read more As Lawtons locations go, it's definitely middle of the road. If I were grading it, it'd get a B- for "Satisfactory." If it were a student, it would blend into the background - not outstanding but not under-performing either. Above and beyond? Heck, no! Perfectly adequate is just fine!

This drug store location is my most frequented, simply because its so close to my place of living…read more Besides the factor of convenience, there is nothing about Lawtons to keep me coming back. Its a tidy, presentable store and covers all the basic tidings. Last minute trip? Yes... its the typical drug store to the rescue. With a postal center, medium-sized cosmetics section, pharmacy and all the isles in the between, Lawtons is likely to satisfy most. However, as a reoccurring customer, I've noticed poor, untimely service on more than one occasion. The people at the front cashes always seem to be more than adequate; however, its the cosmetics and postal peeps that have been off their game. I can say with confidence that EVERY time I've browsed the cosmetics section, I've been either blatantly ignored or exposed to loud conversations between staff members. If they, then, see me, and choose to make the effort, its never been with regard. This is a section of a store where people look to employees for expertise, and its just not present here. I've had a few bumps in service with the postal counter, as staff consistently appears stiff and reluctant to serve. The job gets done... but how about a little pep. Not a lot... I realize customer service can be grueling. But could you stop acting like I kicked your puppy? Sheesh. I'd like to see some friendlier service here to back up the convenience. Here's hoping, but I won't hold my breath.

I have simply reached my limit with Lawton's on peakview. 1…read more there's always a problem. always a mixup. always a miscommunication. 2. you are ALWAYS made to feel like you're putting them out. that you're a huge inconvenience. 3. there is a pharmacy tech/assist there who wears a lab coat and works in the counter behind the cash in the pharmacy. I believe they have very long dark wavy hair. she has to be the most rude and unpleasant young lady ive encountered in this kind of setting. her nonverbal aggression with the eye rolling, the sighs, the long stares. it is so aggravating that I HATE to go in person to pick up prescriptions once a month. 4. ppl on mental health meds or weight loss meds are not for the staff to judge and make fun of. im sitting waiting for a prescription that was supposed to be ready the day before and this young lady answers the phone. she hangs up, and in front of customers, she starts making fun of the man's accent, the fact that he needed a weight loss meds renewed. it is truly unacceptable!!! I will be done with this pharmacy as of today. I've reached my limit

I used to go to another Lawtons closer to my house in Hammond's, but the service was very slow and…read morethey were often out of stock of common prescriptions. I recently had all my prescriptions transferred to this location, mostly because the pharmacists are much more on the ball here. Note I said pharmacists... the same cannot necessarily be said about their support staff. Other nice things about this location: loads of parking, near the gym, near many other convenient shopping locations, central location between Halifax and the 'burbs like Bedford and Hammond's Plains, it's a new location so its often quieter than other Lawtons locations and high quality pharmacists who seem to know what they are doing.

I don't get out to Sackville that often but this Lawton's seems to have appeared out of nowhere…read more Located behind the Wilson's gas station, it's pretty hard to miss. The actual store is a bit smaller than you might expect from the outside. The building is huge but there are lots of offices and storage spaces. Size led to my first issue - it's a bit cramped. Admittedly, I was there in December so there was lots of seasonal/holiday product strewn about but it definitely felt tight. There were aisles where only one person could fit at a time. Not a very forward-thinking floor plan. Staff made up for this by being extra helpful and even volunteering to check out back for an item I couldn't find on the shelves. Beyond that, it's the usual fare of Lawton's selection at the standard prices.

Welcome to chaos at the prescription counter! Hard to…read morebelieve a modern day drug store can run on such an unstable computer platform. Every single time I show up to pick up prescriptions, regardless of the staff working at the time, they are too frustrated trying to use the computer system to reflect any courtesy towards the customer. Shoppers it is from here in. One time too many for me.

Not in the best area and may not look like much once you walk through the doors but this…read morePharmaChoice is a great little drugstore with a good variety of beverages, drugs, snacks, oral care products, etc.. Plus they always have 2 litre cartons of milk for 2.99 which is a great deal. I always stop in here for my tooth brushes, mouthwash and toothpaste as it's cheaper here then at a place like Sobeys. Only really recommend if you live in the area.

Just wanted to thank the kind folks at this location for helping me out of a tight spot. I am from…read moreout of town & in the middle of COVID precautionary isolation when I needed a script filled for an unforeseen illness. 2 large chains actually laughed at me when I contacted. Pharmacare instead sent delivery fellow to pick up health card & prescription. Later returning with card & filled script. Very seamless and caring service while keeping cOVID precautions . Thank you , Kate Nemy

Great locale, very clean and very well stocked The staff…read moreare very helpful Highly recommend their pharmacy

This is the kind of Shoppers Drug Mart that you would've seen ten years ago or so - it hasn't been…read morerenovated to the new, fancy locations, but that means that it's usually quiet. It's smaller so it doesn't have the selection that the others do, but that doesn't mean you won't find what you need. There are always sales happening (their discounted product section is huge!) and because it's a bit hidden you'll never have to wait in line. Not gonna lie, I mostly come here because of the Post Office, but it's always great for discount seasonal products too!

Very disappointed with their Home Health Care Dept. Went in to order a knee brace. A $1900. knee…read morebrace. (Lawton's on Cobequid Rd., Lr. Sackville, NS) I was in a lot of pain. I was told that the Don Joy rep would be in touch with me. A week went by without receiving a call from the rep. I called Lawton's about this & was told that he was probably just busy. I asked for his name & business number but they wouldn't give it to me. I waited another week & still nothing. I reached out to my physiotherapist at Empower Physio for help. The owner of Performance Orthopaedic Bracing in Windsor called me the same day & was at my house the next day to measure me for my brace. My brace came in two weeks later & the owner again came to my house right away to fit me for it. I still have not heard from Lawton's rep. Bad customer service. W Russell

This is one of the newer Lawtons, located on the Cobequid Rd. It is right beside the Cobequid…read moreCentre. This Lawtons has everything, a Medical Clinic, Home Health Care and a full store to meet all your needs. The staff are very knowledgeable in the Health Care department. I like the fact that everything is under one roof here. A great new facility and convenient location.

I was delighted when after moving to the area I found what appeared to be a great pharmacy just up…read morethe road. I got a new family doctor at the medical clinic upstairs (both doctor and clinic are fantastic, by the way!) and switched my prescriptions over to this new pharmacy. As convenient as it is, I regret that decision every time I have to interact with the pharmacy staff. Don't get me wrong, some of the staff are delightful...but there are two ladies in particular that must really hate their jobs. As a health care professional myself, I understand that things can get busy and overwhelming (which I'm assuming is why I'm always treated with the utmost of rudeness?) but you are just that - a professional - so act like it! I absolutely hate dropping a prescription off or conversing with these people. Today I spoke with the older lady on the phone and was basically yelled at and put on hold WHILE I was asking a question. It's infuriating that every time I associate with these people I feel like I am doing them a huge inconvenience. Props to the new owners for trying their best but you really need to take a look at your staff and who is interacting with your customers. If it wasn't for my awesome family doc upstairs, I would have been out of there long ago. That being said, the rest of the store is great--lovely front cash staff, good sales and products, and a real 'community' atmosphere. Just bring your prescriptions elsewhere...

This review is concerning the pharmacy services staff, not about the general store cashiers. My…read morefamily has been long standing customers of this pharmacy in the community of Hatchet Lake as our family doctors are in the same building. This review is about the declining service they are providing to the community in customer treatment and service with the prescriptions preparations that are a hit and miss many times with the delivery. They are very entitled and never apologize when they don't fulfill the meds on time or make customers wait in line that just want to pick up medication while chatting unnecessarily to other clients about other business other than picking up meds. They are rude and like I said never apologize for making the client wait unnecessarily, standing in the isle. Maybe they can offer some chairs and a number system if they are taking so long with that type of clients. I continue to use this pharmacy in my community because I have no choice, there are no others close by without going to town. The staff is absolutely in bad need of sensitivity courses and client compliance in doing their best to advise and offer guidance rather than continue with this rude behavior of entitlement when speaking to clients. Especially in small communities where people know everyone. If you don't have the medication ready when promised, it is your fault and as such you must apologize and do whatever is in your power to satisfy or fulfill this promise as not to inconvenience the client any further. Saying, 'Is not here and come back later' doesn't cut it for good service when one is counting on having it on time for many reasons. Your staff needs to do better, especially the younger staff in training. I hope the owners of this pharmacy see this review and act accordingly. Many in the community are very dissatisfied with the pharmacy staff treatment of their clients. Start training your people properly if you care about the community service and be more helpful, not confrontational or condescending to clients. Take a page from other pharmacies where service is stellar compared to this Hatchet Lake Guardian service. Patricia C.

I went to S store on Sackville Dr. about 2 weeks ago and bought 2 pot of plants for 34.00. One…read morePetunia for me to go with the other 16 I have. LOL And a begonia for my sister. They both dies ( the only ones that did) my other ones are from Costco and Wal-Mart and did not cost as much as these. I just got off the phone with the front end manager ( Kathleen) and she really did not care. Very disappointed in Superstore Again!!!!

I enjoy this location. I frequent it very often. It seems to…read morebe upgrading all the time with what's considered current in most Superstore locations which is great. I know where everything is and don't often get lost. Everything is open and convenient. The staff is usually friendly and very helpful. My only complaints are that they don't have as much local produce as they did years ago and wish the bigger chains would start allowing more local farmers to sell at their closest locations. It seems better this year than last since they launched a local produce campaign, but I still don't feel like it's at where it used to be or even should be. Especially with the local markets. I also don't like having to wait months for an item I use frequently to be restocked, though this has only happened a few times and has since seem to have changed for the better and hasn't happened recently. My last and biggest complaint is the deli. We buy sliced deli meats directly from the deli counter and it seems if you go for service there almost what seems anytime after supper (more so anytime after 7) that they can't serve you because they've cleaned and shut down the machines for the night. Isn't the store open until 10 now?? I can appreciate and understand areas closing down for 9pm, but 2 hours before so I should still be able to pick up my shaved black forest ham and sliced angus roast beef. All in all we usually try and time for the deli and still enjoy going to this location.