My experience with Bloomington Police Department left me and my family feeling frustrated and…read moreunsupported. What I believed was a family matter that occurred during a stressful and emotional situation quickly escalated into an arrest. What was most upsetting was the lack of communication afterward. My family was not given clear information about where my sister was being taken, who to contact, or what the next steps would be. We spent hours worried and searching for answers during an already difficult time. As a result of this experience, my trust in law enforcement has been affected. I understand officers have a difficult job and must make decisions based on the circumstances they observe. However, I believe better communication, more compassion, and clearer guidance for families would have made a very stressful situation easier to navigate. I am sharing this feedback in the hope that other families going through difficult situations receive better communication and support

I was in Minnesota helping daughter move. I got a speeding ticket in unfamiliar area..my oops.. But…read morein the process the officer kept my license by accident. My daughter and I went there and it is tight security there. You only can get to the lobby and you must state why you are there or what you need. Once I told them they patched through to the officer who said he would drop it off after an emergency they were in. We waited a while at home but finally had to call as I needed it. He came in about 20 minutes to our home, apologized...saying " I bet you never wanted to see my face again!" after giving me a ticket....It was ok I said. Never feel good about getting a ticket. I felt like the kid in the candy jar. Its much different there than Chicago. Peaceful neighbohoods...people taking their time. The moral of the story watch those MPH signs on Bloomington street as they change block to block.... and if you are not aware..oops. If you are fortunate enough to be stopped by the officer I had...he was kind but did his job. Normandale is 45mph all the way to 494...a much better route I quickly took when headed back to Chi Town.

Nice library, plenty of parking! It does get busy…read more You can reserve your books and pick them up in the front which is nice. They also have self checkout for any other books you want to check out. There's a ton of spots to sit. Might be my personal phone carrier (AT&T) but I found that my phone doesn't work unless I connect to the public wifi which I don't like doing - not secure. I guess go here to disconnect!! They also have private rooms you can rent if needed.

Best library in this area to do work, or just chill, it's huge has a lot of sitting area and is for…read moreall ages. I especially love the teen area the tables go up and down and there's plenty of comfy seats. It's also always silent and not too busy.

This Saturday, February 21st, I had a package delivered to my parcel box. When I tried using the…read morekey, it wouldn't open the box. I tried multiple times over the weekend, hoping that I'd be able to get it to open, but it didn't work. On Monday, I called and asked if someone could get it open, to that, they said they'd be able to assist me, and I thought my issues were resolved. They were not. I called multiple times again on Tuesday to get the box open, no help from the mail carrier, but I was told on the phone that someone would come over personally and help open the box. I gave the person my cell phone number and my address. No one bother to came by and help. I then called again Wednesday morning. They said that the mail carrier will be able to take my package out of my box and then leave it on my front door. When I return home from work (around 3PM), there is no package on my front step, the box still does not have a key, but the key to open the locker has been removed. I called multiple times to get some help with this and they told me that they delivered the package at 11:30. Their response to this situation is to tell me because the package on my front door is missing that someone stole it. In this neighborhood, there are multiple other homes with packages on their doorsteps and none appear to be missing. I also have never had anyone steal packages before, nor have I heard anything from my neighbors. The parcel box seems to still be locked with no key in sight (assuming no other package has been put in there), I can assure you that no one is stealing my package in my community. The lack of customer service, lack of accountability, the continuous empty promises and lack of reliability with this USPS location and the leadership running this shit show needs some serious attention. Every time I go in person to this branch, people working the counter are extremely rude. There is no redeeming quality about this place.

This is one big honking Post Office! The drive through is easy, once you get around the frontage…read moreroads. There are two rows of boxes to ease traffic, which there is a lot of at this office. Exiting is easier then getting in, but that's all Bloomington regulations so we won't blame the USPS.

What a joke - I've gotten a message in my mail that there is a package for me It says we are unable…read moreto reach you at your house. I've been home every single time. I work from home and no one from USPS has rung my doorbell or has tried to deliver something. We have the laziest mail delivery person because they have to "gasp" drive up to our house and ring our bell - instead of putting the package in our mail locker at the end of the street - heaven forbid they should drive down to our house. I have never seen a lazier mail person. and they wonder why Amazon or other delivery services are cutting them out of the loop.

Just went to ship a package. I grabbed a random box at home not knowing it was a priority box but I…read morewas shipping with a parcel label. Not sure of the ladies name I should have gotten it. She was older, grey hair, and a big mole on her left cheek. She stares at me and says "why did you use this box?" in the rudest tone. I said sorry what? and she says "you used a priority box and it's a parcel shipping label." I asked if she could just ship it parcel and ignore the box because I was unaware I couldn't do that. She looks at me and again, in the rudest tone says "you're just not supposed to do that but whatever I'll ship it." I looked at her and said "try to be a little kinder next time because it's not that hard." I understand she may have been having a bad day and I truly never really write reviews but I don't remember the last time I have had such a rude encounter. Hope this lady chooses kindness next time. - a 19 year old kind person :)

My father passed away this week. Because he had a fall it was referred to the medical examiner's…read moreoffice. Lauren was very sympathetic. She asked the questions respectfully and answered my questions. They also said that I could call them at any time. At a difficult time, nice people really make a big difference.

I am happy with the professionalism of the police. However they are very accessive in pulling me…read moreover 3rd shift on my way home from work. But they were never disrespectful. This is a wonderful city to live in. I would however like to see more repaired roads through out the city. Residential and commercial. Too many pot holes.

I went in a few weeks ago to renew my license, I got there shortly before they opened and had the…read moreusual long-ish wait (but the people watching was pretty great, not as entertaining as at Walmart but not far behind!) The actual renewal process went pretty smoothly and quickly. A few days later, I received a letter in the mail... "The photo taken does not meet our quality standards, we need to retake your photo. The service is free." Okay, couldn't they determine that at the time the photo was taken so I wouldn't have to return?! Sure, it's free but my time isn't. I returned today, Wednesday, around 10:30AM, the wait wasn't long (there wasn't a line at the check-in desk) and once I was called, it was a quick process (although the service person was seemed preoccupied.

I went in earlier this week to renew my driver's license. I scheduled an appointment in advance and…read morecompleted the application online in advance. I was in and out in under 30 minutes and that included renewing the tabs of my two cars. I didn't even know that was something I could do in advance so appreciated that convenience. The person who helped me was so friendly and helpful. My husband had the same thing going on that day and had the same very positive experience. The front desk person was also friendly. DMV is not a place to dread anymore!

I am becoming a connoisseur of Hennepin County libraries. This one is a strange one, but still does…read morethe job. First, it seems to sit on stilts. You park next to or maybe under the building. Then, you have to climb stairs to get to the library action. However, once up there, it is a pretty big library and we like their kids section, too. There are just enough books to choose from and there is a pretty good play space for the kids to burn calories while you hunt for books. We find the staff to be helpful as well. Note - I just saw something that this location may be closing soon for a major construction/rebuild project, so if true, you may have to head to the Grandview location.

Pretty good selection of poetry, could be updated with newer collections though. Pretty good for…read moreolder collections & classics though.

People are kind, helpful and willing to serve folks. I had just a few things to do and got them…read moredown quickly. Service was good and fast.

I was here to send another care package to my mom…read more Unfortunately, the PO has been hit-or-miss with the packages I've sent. On a good note, when they fail, I get my money back. It was starting to seem like it was a conspiracy for them to pay me for using their services because I got my money back on four separate occasions. No, this isn't a good way to get "free" stuff. When they do fail, it can be aggravating to resolve the problem. And, the burden of proof is on YOU, so you BETTER have your receipt. My advice is to not call them about it. Go into a PO and speak to an actual human. No, they probably aren't going to care any less than they do already. Yet, you've got a person standing there looking at the various facial expressions you're making. Maybe it's just me. They seem suddenly highly motivated to get me the heck out of there and on my way...with my money. I cannot help but wonder if the problems are due to the consolidation that has taken place. The PO down the street from me is managed by Eagan and that's where I have to go to pick up any packages that are missed (if redelivery isn't an option). This is also where you have to call to speak to someone. This did work for me, once. Because my mom worked for the PO for many years, I will continue to use their services. Well, while they still deserve my business. Their prices don't seem on the gougey bent (yes I made up that word) and service is USUALLY very good and prompt.

Worst customer service! 01/24/2025 The old black woman with…read morea condescending attitude... This employee doesn't need to express their miserable life on to others. Just inform me of the need of a check for a passport application next time. Hopefully I don't have to wait 2.5 hours again.

This location does not accept expedited passport renewals even though if you follow the links in…read morethe US Dept of State website: travel.state.gov it directs you to this facility for expedited passport renewals. The US Dept of State website should not list this facility for passport renewals. ALSO: the supervisor on duty at Dakota County suggested that I do not know the difference between "acceptance" and "expedited". Perhaps the Supervisor should visit the US Dept of State travel website.