Happened to be nearby and needed a few books. Easy to get to, though watch the turn- you go in…read moresouth of the building, there's a one-way exit just north of the library, and no way to get in through the mall. Beautiful new building, lots of glass. Open and bright inside. Large children's area. I didn't see the other areas, because I have a kid... K found what she wanted, admired the fish tank, played in the play areas. Very pleasant all around. We are lucky to have a great library system in Franklin County, often rated one of the best in the nation, with many branches, which are being upgraded regularly. Great staff, large selection, easy to reserve. Not to mention the programs and events and electronic offerings. Honestly, one of the centers of the community and a driver of excellence.

All I can say about the new library is WOW. Definitely a destination place. I always supported…read morelibrary levies because of how they meet the needs of our diverse community. But this new library is incredible. I especially like all the "New Book" areas. Tons of spots for your little ones, your teens or maybe you just want to sit and relax and plug in or unplug. Inside, you would have no idea you are on busy Brice Road. Lots of parking, love the landscaping. We need more than 5 stars.

I have a friend who works here, she's a bundle of joy, wrapped in a blanket of positivity, so if…read moreyou deal with Katie, you're chances of leaving with a smile are looking good. Really, though, all the ladies I've dealt with have been polite and friendly. Easy to talk with, happy to clarify anything. The waiting area is a decent size. Be sure and pull a number to the left, when you walk in.

Surprisingly the wait time wasn't too bad (we arrived 1:30 on a Monday). Got seen within 15 minutes…read moreof arriving, and the name change process only took about 5 minutes with the marriage license.

Easy to get help. Did not have to wait as long as I had expected. Came out completely satisfied. I…read morewould visit this location again

The best advice is to sign up online for a spot in line…read more It's a small place with limited seating. There is a hallway when you enter. Usually, people are standing in the hallway waiting. Inside are two kiosks. If you already signed up online, you'll still need to go to the kiosk and check in. If it's full, you'll be asked to wait in your car. We went several times, and wait times got worse while we were there, sometimes lasting at least an hour. By using the online feature, we probably only waited ten minutes. Overall, the workers were nice and seemed to be understanding of the wait times and tried to be helpful.

The workers at this location need to focus on the customers rather than horse playing with each…read moreother. When a customer approaches the counter once their number has been called, the BMV representative's first words should be "how can I help you today" and not a blank stare as if the customer is bothering them by visiting the BMV today. SMH. Please do better.

I've been a member of the YMCA since September and there's a few things lacking:…read more 1. If there are holiday hours the app isn't updated in a timely manner. For example, hours are 10-2 for MLK day but there are still classes until 7:45 pm and I can see that people signed up. When I called and asked the Y staff member said "the person that does the schedule isn't here and hopefully he does it tomorrow." 2. Headsets aren't functioning all the time so instructor is trying to scream over sidetrack. 3. Some morning classes aren't offered in the evenings so this isn't fair for folks that work during the day. (Pure Strength and Y Stretch). I'm giving a 3 vs a 2 because I enjoy the instructors but the Y has a lot of improving to do.

Huge, and new, and far far out of my way. But I was kinda nearby today, and, woo. If you live at…read moreall nearby please come check it out and use it. Big parking lot, shared with an attached OhioHealth facility. Clean, bright, open plan, lots to do. Weight room and basketball courts downstairs, along with classrooms, lockers, pool, etc. Upstairs are exercise machines and a walking track. You can walk on a treadmill and watch people go in circles, or vice versa. Many cleaning stations. Many bathrooms. Indoor and outdoor pools, and the indoor one has a couple of actual pools (maybe one is for therapy?) Daycare area, another bike room with even more monitors (there are many TVs around in the exercise area.) Big locker rooms. I wish this was closer to me. But maybe I'll get out here once in awhile.

I don't know why others have had such bad experiences at this particular office, but I've had…read moreproblems and had to go there twice. Both times the people were helpful (one went above and beyond) and friendly. I absolutely have had very bad experiences with public service offices like this (which honestly should never happen), but not THIS office and not these people on Mt. Vernon Ave. If you guys see this, you rock!!!

I absolutely hate this place or at least the call center for sure!! You wait on hold for 2+ hours…read moreonly to get hung up on! I did this 3 times one day attempting to get my replacement stamps (a case worker NEVER called when I was told they would in 24 hrs) but ended up having to file a complaint with another agency to a call back! However when they called I was told they would be released within 24 hours and I'm STILL waiting for them to hit my account 3 days later so guess what, TIME TO PLAY TAG AGAIN BECAUSE TRACK RECORDS SUGGEST THE CASEWORKER DIDNT DO HER JOB AGAIN!!

I went on a Wednesday evening and it was pretty busy. Upon entering, you walk upstairs or can take…read morethe elevator to the library and meeting room. I think it was designed this way due to historical flooding in Franklinton. It's a cute little library with lots of computers for gaming and studying. Librarians were friendly and helped me check out books without having my library card on me. They also appear to have lots of great programming/classes for English as a second language and kids and teens after school. The main branch is not too far away, but if you are in the neighborhood and want a quiet place to work or take in a book, it's a great option.

The library staff is SOOO NICE!! I appreciate their kindness! The place was clean and they helped…read moreme with anything I needed help with!

Very friendly staff here and helpful…read more This is the place for obtaining certified birth and death records and help with things related to them. Spacious counter, ample free parking, and (at least when I was there) no line to wait in. Some documents & services can be obtained "while you wait, while others may involve a processing time of several days.

I ordered a death certificate for my sister which I promptly received (less than 3 weeks) to find…read moreout the social security number was redacted. We are trying to retrieve some unclaimed money from my dad who passed away. Ohio is requesting her social security number to be on the death certificate. Why would they not have the fact that a persons social security number doesn't get put on a certificate for 5 years? and why wouldn't it be on there in the first place? They aren't coming back to life. Then when I tried to get this done the agent hung up on me because I told her the county I am in wants me to pay for another certificate to get this done and I wanted a refund that I shouldn't have to pay for it twice. What is wrong with this picture?

The location at 171/ cleveland very slow,clerks walk off when the line is out the front door…read moreleaving 1 clerk alone,people upset Cursing that at 9am you cant do b it business that way@!. Mailbox outside can do envelopes due tonrestricted space opening.. Jack prices on stamps, ship pkgs now takes 2wks across to hilliard,why? Dumping deliveries npw at street not at door 3 pkgs lost.or stolen no recourse.although u dont take time to saveguard by taki g 10 st we ps to door!!

Location needs to update their hours if they do not open at 8AM on Saturday. I waited for 20…read moreminutes and still no one here.