Happened to be nearby and needed a few books. Easy to get to, though watch the turn- you go in…read moresouth of the building, there's a one-way exit just north of the library, and no way to get in through the mall. Beautiful new building, lots of glass. Open and bright inside. Large children's area. I didn't see the other areas, because I have a kid... K found what she wanted, admired the fish tank, played in the play areas. Very pleasant all around. We are lucky to have a great library system in Franklin County, often rated one of the best in the nation, with many branches, which are being upgraded regularly. Great staff, large selection, easy to reserve. Not to mention the programs and events and electronic offerings. Honestly, one of the centers of the community and a driver of excellence.

All I can say about the new library is WOW. Definitely a destination place. I always supported…read morelibrary levies because of how they meet the needs of our diverse community. But this new library is incredible. I especially like all the "New Book" areas. Tons of spots for your little ones, your teens or maybe you just want to sit and relax and plug in or unplug. Inside, you would have no idea you are on busy Brice Road. Lots of parking, love the landscaping. We need more than 5 stars.

I have a friend who works here, she's a bundle of joy, wrapped in a blanket of positivity, so if…read moreyou deal with Katie, you're chances of leaving with a smile are looking good. Really, though, all the ladies I've dealt with have been polite and friendly. Easy to talk with, happy to clarify anything. The waiting area is a decent size. Be sure and pull a number to the left, when you walk in.

Surprisingly the wait time wasn't too bad (we arrived 1:30 on a Monday). Got seen within 15 minutes…read moreof arriving, and the name change process only took about 5 minutes with the marriage license.

No one can ever answer the questions we ask. The hold times are EXTREMELY long no matter when you…read morecall. They take way too long to make decisions that effect your future.

The best advice is to sign up online for a spot in line…read more It's a small place with limited seating. There is a hallway when you enter. Usually, people are standing in the hallway waiting. Inside are two kiosks. If you already signed up online, you'll still need to go to the kiosk and check in. If it's full, you'll be asked to wait in your car. We went several times, and wait times got worse while we were there, sometimes lasting at least an hour. By using the online feature, we probably only waited ten minutes. Overall, the workers were nice and seemed to be understanding of the wait times and tried to be helpful.

Space is very small. Time seems lengthy enough, but the concern today was about an African American…read moremedium-dark female who wore braces and the compassion of an itsy fly. I felt she was loud and rude when she spoke:" This doesn't look like a title to me." The proper thing she should have said was good morning, as we did to her. I can tell this is a job, not a career move for her, and with that attitude. She spoke with such arrogance; I wanted to yoke her little tale back to reality. I can tell she was not home-trained, or she is failing her parents. The fact that she kisses her mother with that same filthy, loud mouth. As if we bothered her. She needs to be behind the scenes, sweeping floors. She is not a people person. For God's sake, she picked a job where you deal with the public; we were polite in every way. She treats people like a number.

A beautiful facility operated by people who don't seem to care if you use it or not. Not friendly…read moreor welcoming at all. Restrictive outdoor pool schedule makes it tough for people with limited mobility to get in. Somebody needs a wake up call here.

I've been a member of the YMCA since September and there's a few things lacking:…read more 1. If there are holiday hours the app isn't updated in a timely manner. For example, hours are 10-2 for MLK day but there are still classes until 7:45 pm and I can see that people signed up. When I called and asked the Y staff member said "the person that does the schedule isn't here and hopefully he does it tomorrow." 2. Headsets aren't functioning all the time so instructor is trying to scream over sidetrack. 3. Some morning classes aren't offered in the evenings so this isn't fair for folks that work during the day. (Pure Strength and Y Stretch). I'm giving a 3 vs a 2 because I enjoy the instructors but the Y has a lot of improving to do.

Okay so first off I am a 19 year old just starting to figure out how to do everything with my…read moreinsurance and to be honest this place isn't as bad and scary as it seems. The workers there do seem to actually be nice and somewhat trying to help explain what you need to do but I've only gone here twice so far by myself. Also the best times to go are Monday or Sunday at around 8am-10am, I've never had to wait in a line for the downstairs part and for the upstairs part I've only had to wait 45minutes while sitting.

I dont know why they are making it so hard for me to get assistance. Idk if I did something wrong…read morebut I've verified everything I was supposed. I proved that I live in the shelter with my daughter. Yet they are asking for income of someome who no longer live with. I was ask to verify my income, where I live and proof I dont work at jobs anymore. I guess that isn't enough for whatever reason. I dont understand why people that dont like people get jobs helping people. I not asking for Pity, im just homeless and trying to get food. Why are you making it so hard for me? I verified everything i was asked to during my interview. If I verify that I dont live with someone anymore. Should they not be dropped off my case. Im so confused here. Was it something I said that someone didnt like?

I went on a Wednesday evening and it was pretty busy. Upon entering, you walk upstairs or can take…read morethe elevator to the library and meeting room. I think it was designed this way due to historical flooding in Franklinton. It's a cute little library with lots of computers for gaming and studying. Librarians were friendly and helped me check out books without having my library card on me. They also appear to have lots of great programming/classes for English as a second language and kids and teens after school. The main branch is not too far away, but if you are in the neighborhood and want a quiet place to work or take in a book, it's a great option.

The library staff is SOOO NICE!! I appreciate their kindness! The place was clean and they helped…read moreme with anything I needed help with!

Very friendly staff here and helpful…read more This is the place for obtaining certified birth and death records and help with things related to them. Spacious counter, ample free parking, and (at least when I was there) no line to wait in. Some documents & services can be obtained "while you wait, while others may involve a processing time of several days.

I ordered a death certificate for my sister which I promptly received (less than 3 weeks) to find…read moreout the social security number was redacted. We are trying to retrieve some unclaimed money from my dad who passed away. Ohio is requesting her social security number to be on the death certificate. Why would they not have the fact that a persons social security number doesn't get put on a certificate for 5 years? and why wouldn't it be on there in the first place? They aren't coming back to life. Then when I tried to get this done the agent hung up on me because I told her the county I am in wants me to pay for another certificate to get this done and I wanted a refund that I shouldn't have to pay for it twice. What is wrong with this picture?

The location at 171/ cleveland very slow,clerks walk off when the line is out the front door…read moreleaving 1 clerk alone,people upset Cursing that at 9am you cant do b it business that way@!. Mailbox outside can do envelopes due tonrestricted space opening.. Jack prices on stamps, ship pkgs now takes 2wks across to hilliard,why? Dumping deliveries npw at street not at door 3 pkgs lost.or stolen no recourse.although u dont take time to saveguard by taki g 10 st we ps to door!!

Location needs to update their hours if they do not open at 8AM on Saturday. I waited for 20…read moreminutes and still no one here.