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    Social Security

    3.0 (2 reviews)
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    Social Security - Manassas SSA Office

    Social Security

    1.9(47 reviews)
    36.6 mi

    I had an appointment at the Social Security office for 1:20 PM, but I wasn't seen until around 3:30…read morePM. I waited over two hours before being helped. About an hour and a half into waiting, someone finally came out to tell everyone that we needed to complete a form online in order to move the process along more efficiently something that could've been communicated much earlier. What made the wait even more frustrating was that numbers weren't called in order. I noticed that some people who had been there even earlier than 1:00 PM were still waiting when my number was finally called. It created a lot of confusion and uncertainty about how long the wait would actually be. I was there just to update my Social Security card, and once I was called, the process took less than 10 minutes. The staff member who assisted me was very kind, professional, and respectful. I truly appreciated that. For improvement, I hope the office can better adhere to scheduled appointment times and improve communication with those waiting. Clearer instructions and a more organized system would go a long way in making the experience smoother for everyone.

    Having an appointment is everything. Our appointment was scheduled at 11:50am. We arrived at…read more10:36am signed in at the kiosk. Our number was called by 11:01am and we were done by 11:10am. The number to call for an appointment is 1-800-772-1213. Si necesitan alguien que hable español para programar un cita llame al 1-800-772-1213 opción #7.

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    Social Security

    Social Security

    3.1(23 reviews)
    52.4 mi

    The Social Security Administration is located in Washington D.C. Social Security has local offices…read moreall over the United States. Initially I had to visit the office to set up my retirement benefits when I retired. Since then Social Security has developed a website and made many technical improvements over the years. All of my business is handled online. I also get periodic emails from Social Security. Today to my surprise I received this email applauding the passage of the President's Big Bill. I have to admit I was hoping that the campaign promise made regarding tax relief for Social Security recipients would come to fruition. As much of a skeptic as I am, I'm not getting excited until the dollars are in my bank account! There's two things for certain DEATH and TAXES!

    I am a guardian for a loved one. I had an appointment to have two details taken care of. It was a…read morechallenge to get a live person on the phone. I held for 45 minutes and then opted to get a call back. Someone called me back. The employee helped make an appointment. I thought I would have to make an appointment in the state my loved one lived in. That was not the case. So I made an appointment near me in DC. The appointment time was for 11:32, not 11:30 - but 11:32. It was explained that there might be a slight delay in between visits. I showed up an hour and a half early since I had a ride. The building is behind The Bureau of Engraving and Printing. I was happy to have been dropped off. There isn't nearby metered parking. Smithsonian Metro is close by. There is a check in kiosk when you enter. You can use the kiosk or check in on your phone. Cell reception was only noticeable by the window. You can scan a QR code to check in on your phone. I checked in at the kiosk. Numbers are not called in numerical order. They are called by your appointment time. There are approximately 60 metal seats that are relatively comfy. There is always a guard in the room and at the exit door. The restroom was clean. The only seat with an electrical outlet is the first one by the entrance (smaller section of seats). My number was called before my appointment time. Numbers are not called in any particular order. Number 19 could get called before number 2. The employee verified some details and then had me return to the lobby area. If you need to provide any information during your appointment, look it up before you go. My phone was in SOS mode until I left the building. I was called for my appointment on time. There was more privacy at the windows across from all the seats in the waiting area. The employee was very nice. He helped with all the paperwork I needed for my tasks.

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    Social Security - Email I received this morning July 4th, 2025! I'm not celebrating yet.

    Email I received this morning July 4th, 2025! I'm not celebrating yet.

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    Social Security - publicservicesgovt - Updated May 2026

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