I was able to get an appointment three days after requesting it, very short wait, staff was friendly and helpful. Especially Mrs. Bennet who got me in and out in 5 minutes. read more

Nice staff, fairly quick wait (depends on people ahead of you and their needs) and comfortable waiting area. I advise you prepare to wait for fifteen minutes or so which goes by quickly if you watch a YouTube video or have a friend with ya! read more

Social Security - Entrance to SS offices - Public Services & Government Near Me - Winchester, Virginia

Having to replace both my ID and Social Security cards were annoying. DMV was a lot easier AND I already received my replacement. Social Security was an absolute nightmare. I was given a list of information a medical professional had to provide attesting to the fact that I am me. I brought that in and was told to place it in a drop box with no timeframe as to when I can expect my card. I need both of these to work and the job market is so tight the job I was offered more than likely will already have been filled. read more

Winchester, Va office ; I was spoken to as if I were ignorant.... Was given an appointment timeframe, was told my questions would be answered at that time and the individual actually hung up on me. Why or how are individuals with little to no customer services skills allowed to be in these positions ?? At the time in your life when, you have worked all your life and you need answers; have to deal with individuals of this character... This is not only shunning responsibilities, it's a shameful sin of representation . I have managed individuals most of my career. folks like this need to be reported and FIRED ! read more

Verry very nice and very helpful fast service organised clean I highly recommended stuff in there very very very nice I give it 10 start

I was kind of intimidated by the bad reviews I had seen before going, but I needed to update my name and gender so I went in anyway. It was a great experience, honestly, minus the wait, which was actually better than I expected. I waited for a little less than an hour for the 5 or so groups in front of me, which was pretty good considering it seemed like there were only two stations open. The worker was very friendly and efficient, and I never once felt scrutinized, which is something I often worry about as a trans individual going through the legal steps of my transition. read more

If I could give zero stars I would. I called the Winchester office to make an appointment to get a social security card for my newly arriving au pair. I have dealt with rude people in my life, but the woman that answered the phone (sounded Caribbean based on her accent) was incredibly rude, combative, and unhelpful and she refused to give me her name or connect me with someone who could help. Of course she works at social security. I mean wow, this place really sucks. Tried calling back to hopefully reach someone that isn't a self-loathing, incompetent, apathetic half wit like I encountered on my first call but the line was intentionally hung up on multiple times. I guess I can't interfere with their lunch break. To the woman I encountered, I'm glad the jobs program keeps you cozy, you'd never survive in corporate America. Keep it classy Winchester SS. read more

I went to social security office in winchester . I applied for my social security they told me to wait 7 business days it been 50 days and i am waiting for it . I went the second time they told me that we approve it today on the second time that i went there . And told me to wait 7 more business days it been 2 weeks . The service is so damn slow . read more

I have dealt with the Winchester Virginia office on several occasions. I have been pleasantly surprised at how knowledgeable and helpful the staff are - much better than calling the main 800 number. read more

This office is slower than molasses in the winter. And, the security guards are sticks in that same molasses. Very rude security guards. No appointment for new social security card. I suggest that you pretend to be an illegal alien if you want to get any help here. read more

Was told I couldn't get a card for my 11 month old because an official birth certificate wasn't enough identification but somehow a note from her doctor is enough identification? The website says a birth certificate is enough. read more

This office is ridiculous! Windows 1-3 are right on top of the waiting room where everyone can hear your business. Absolutely no privacy. They did not see my appointment in their system. Had to show my paperwork and a voicemail confirming that I did in fact have an appointment. Their response was " well we'll work you in". Seriously? You aren't working me in. It's an appointment I already had. Now I'm delayed for my other appointments today because you're "working me in" rather than keeping my appointment time. read more

Service was efficient. Arrived at 9:15 with about six people ahead of me but had to wait only 15 minutes for my turn. I was pleasantly surprised. read more