Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

Doug is a no nonsense guy. Reviews your situation and gives you an honest assessment quickly. He…read morefollows up in a reasonable amount of time. He couldn't resolve my issues but he was honest and straightforward about the old equipment I have.

Can't say enough good things.. found VHS by accident after being referred to another "supposedly…read moretop-notch company" and getting horrible customer service... Couldn't have made a better choice, from the customer service dealing with Kristina to working with Doug and Gavin in the field they OVER-communicate which is amazing...the knowledge is top-notch and the quality of work is impeccable.. Honestly felt like old friends!! I could talk to these guys for hours they are the ONLY company I will be doing business with going forward for anything electronics

John is awesome! Friendly, knowledgeable, professional and keeps in contact with you, from helping…read moreme source the correct part to install it was smooth because of his ability and professionalism! If you have a project or a problem like my antenna coming off my car. And did it all for what I consider to be a bargain. The guy is just a true pro, glad I found him on yelp. If they had six stars I would've given him six. And he's mobile and comes to you. Convenience and affordable.

Communicative, responsive, efficient! John got the job done and we are delighted! Told us what we…read moreneeded to upgrade our car's system to be CarPlay compatible and came to our home to install. Easy!

Took the time to hear about my case and told me what he thinks I needed to do. Very helpful!read more

I needed immediate assistance with verifying and investigating new hire employees and contacted…read moreShadow Company Investigations. My company deals in critical infrastructure so the need for this type of investigation was serious and immediate. Not only did Shadow Company provide such an outstanding service, they did it quickly, reliably, and accurately. We will use them in the future.

Very rude employee when calling in, I wouldn't suggest this place smh. Wouldn't listen to anything…read morei was saying. Just basically saying call back Monday I'm very busy.

I got locked out of my commercial building due to faulty Schlage smart lock. Frank showed up in 10…read moreminutes to save the day. He was fast efficient and extremely cost effective. Frank is my go to guy from now on!

Outstanding work on adding an ethernet cable that allowed me to avoid a wireless connection and get…read morea much faster and more stable connection for my gaming system. Great service, knowledge, and communication.

My computer was running at turtle speed. Josh ungraded my hard drive and added ram and now it's…read morerunning quicker than it has in over 2 years . Totally recommend his services. It was done over the weekend, I was offered a loaner laptap and my frustrations over using this device are gone. Great job Josh!!

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

Same situation as Dylan D. They discontinued service then went totally incognito. Left several…read morevoicemails that went un returned until the number was disconnected. It would be nice if they at least put something out on their website or social media stating who the business was sold to. I now have a full dumpster in the alley behind my business and no way of getting rid of it.

More than a year ago, they discontinued our service (unannounced) they are still sending invoices…read moreevery month. Several calls and emails have gone unanswered. Don't know if they're still in business, but definitely something shady going on either way