The most helpful and kind people work at this post office. My passport renewal was a breeze.read more

Why does nobody answer the phone? My mailbox lock was changed. Nobody told me and I was not given a…read morekey. But no one answers the phone here so how should I know how to get my key. This is unacceptable to have a phone line nobody answers!

Since moving to Martinsburg, WV I have not received a number of pieces of mail. I have informed…read moredelivery so I know what I am to receive. Back home when I saw what I was suppose to get, I got it. Here I am lucky if I get my mail. Pieces with my name and my daughter's name are out there somewhere. Our letter carrier even wrote on a note I left her in regards to where a piece was, she said " because it is presort it is considered "junk"." Well this junk has my daughter's name on it and should be delivered to her regardless of whether it is junk or not. And sending mail to other places is a crap shoot. Important mail to Social Security and the Tax Office in Martinsburg never made it to them. I followed up to make sure. Where is our mail going to, a black hole? Worse mail delivery ever.

Worst Post Office ever!! First they never answer the phone…read more Then if you mail anything when it actually does leave the post office it takes several days for it to be delivered to just the next state. They put notices of pick up in my mailbox yet they have my address. They seem to do that only when they are too lazy to actually drop a package at my front door. They also put my mail in other people's mailbox. They are the most incompetent people ever!!