The maintenance Team at the Higjlands is always 5 star service. Thank you for your kindness!!read more

We were scheduled for a tour of a 1 bedroom yesterday. When we arrived we were greeted by Ella. She…read morewas very sweet and knowledgeable about what was available and what we were looking for. Hands down this is one of the best properties we've toured in a long time. Thank you Ella for helping us fall in love with our soon to be new home!

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

ZERO STARS: So the bride & I wanted to see what this place was about. To our amazement it was…read morenothing short of beautiful on the surface. Breath taking. First sign that we knew something was off? We walked in for a tour, one of the lease representatives asked a coworker in front of us if they can do them the favor and they got shot down (with attitude from what I remember). So we waited & Ray took us. We loved the apartment, but that's when we notice the little fees started to pile up when we asked Ray (possibly the 'best' on out of all of them) about what we should expect on a monthly basis. We came back some time later because we were unsure. Once my wife and I agreed to take the apartment it all went downhill. We paid the security deposit and application fees (about $475 all together). We were told that we would get an email very soon saying we were approved along with a congratulatory email with perhaps the info of moving; soon they said, like 3 to 5 days soon. Two weeks past and nothing. I called for Ray and he wasn't available. Nobody in the office would cover his work which makes sense why no one else gave us the tour. They had an intern there and when I spoke to her she would give me false information to the point that I pressed her on it and I'm not even confrontational. What was supposed to take 3 to 5 days, became more like 3 weeks. I told Ray (after I finally spoke to him) that I no longer wanted the apartment and wanted my money back. Here's where it gets funny. I was told I couldn't get my money back because when I signed the paper work at first, it said I only had about 3 days to pull out. I told him and whoever was above him that if I didn't get my money I was taking them to court. I got all of it minus $75. Later on reading other people's stuff I realized all that beauty in the apartments was only a mirage. Their appliances and stuff are all cheap and flaky, you're paying for garbage. Even though my experience dealing with Ray wasn't the greatest, he was the most professional and helpful. I can't be mad at him. I really want businesses to thrive, & I'm not interested in writing a negative review out of spite or hate, but my experience was so bad here I can't let this one go. It's well worth it if I spare even one person the headache.

I never write reviews but this review I hope will help someone out. As anyone else searching for a…read moreplace to live I looked at the reviews prior to signing my lease. Before signing me lease, I noted several people saying they experienced scandalous excessive move out charges. Unfortunately, I was a victim of receiving a bill of over $1k in the mail for an apartment that was left cleaner than when I moved in. It's true robbery! After trying to rectify the situation I was tossed between their lawyers, property manager, regional manager, etc. Summary of charges: -They tried to charge me for a full replace of a stove that was broken from the time I moved in. Thankfully i kept the work order and email proof to get that charge removed -They charged me $180 for turning the key in a day before my lease was up. But yet I paid for my full months rent...after disputing they agreed to take $60 off of the total (SAD!) -They charged me full repaint of an apartment that had normal wear and tear -- no proof shared but yet I shared picture footage of the apt myself -Come to find out after move out their is a standard cleaning fee and carpet cleaning fee It's a shame that I couldn't even get in touch with someone that could make an accommodation on these false charges and they try to communicate via email. Good luck if you chose this place! This was my third luxury apartment and I've never been charged these outrageous prices. Kensington please don't put your automated response to call your office to rectify my situation. It's all for show.

Donna was very helpful throughout the sale process. She was clear and thorough in explaining the…read moredifferent aspects and steps of the transaction. She was our advocate and helped smooth over some of the challenges we had in moving things along. We will highly recommend her for any friends or family looking to buy or sell in the area.

From the owner: The Groomes Realty Group is led by husband-and-wife duo Keith Groomes and Donna Groomes. Keith and…read moreDonna are here to help you find just what you're looking for or if selling, get you the price you deserve. This process can be daunting, but it doesn't have to be with our help. Give us a call today to get started. Call now for consultation: Donna 732-648-6136 or Keith 732-799-5253

I have to agree with the other reviewers about this management company. Have been in my place for…read more6 years and have found them to be rude and uninterested in performing their duties. I called 3 days ago about a problem I have with my property....still waiting for a return call back. Its not an emergency but one would think after three days somebody could return a phone call. Meh. I've experienced better. Hopefully my community will look into another management company when this contract is up. Update: 2 phone calls and 1 Week later and no phone call back. Update- weeks later....no call back. I guess they will call me when they don't receive my payment.

If I could rate them less than a 1 Star i would. They are the absolute worst management company i…read morehave ever come in contact with. Completely negligible in the handling of any property. Money is not handled properly, complaints, maintenance, owners/renter issues not addressed. Basically thieves. If anyone is looking for a company to manage their property PLEASE do not hire them. You will be 100% sorry. We are currently trying to dig out of their 'management' or lack thereof at a property. I do not have a single nice thing to say about the.