I went to oral surgeon, Gustavo Pena DDS to remove a tooth that was giving me some trouble. I was…read morerequired to pay up front for my anesthesia. Once I did so, I made my appointment for a tooth extraction. Dr. Pena was"happy to take my money but instead of any anesthesia, he secured my head to the chair to immobilize it, inserted a tool into my mouth so I couldn't talk and then proceeded to hammer at my jaw. At no point was any anesthesia given. He stated he would "tap, tap, tap" my tooth and then said "this is a tough one". This went on over and over for about 25 minutes. He continued to break away pieces of my tooth as his assistant removed the many chunks. I was unable to speak for my self and of course was wide awake as the anesthesia I prepaid for never came. Due to underlying medical conditions, I even met with my primary physician to assure the anesthesia was a safe decision for me to make. Once the procedure was over, Dr. Pena high tailed it out of the room and on to is next victim. His assistants had looks of astonishment on their faces from what they had just watched and the front office administrator worked quickly to assure my money was reimbursed. I can't say how horrifying my experience was with Dr. Pena and Centrasota. I strongly urge anyone who has plans to use this facility to go elsewhere. I was both lied to and my money taken without service performed. I was cheated and disrespected.

nurse from Avon kept asking inappropriate questions about my income. Really aggressive and seemed…read moreangry at life. Doesn't belong near patients.

Pulled wrong tooth. If I could post zero stars I would. Many great dentists but mine did not listen…read morewhen I requested a double che k on the order.

PLEASE READ, I wish I would have read reviews before scheduling my appointment. Several reviews…read moresay this place scams their customers and I can attest, firsthand, that this is true. I moved and needed to schedule an appointment for an exam/cleaning. This was the first dental office somewhat close that I could get into fairly quickly. They refused to do the cleaning at the exam because they had to assess what type of cleaning I needed. This already sounded a little odd but due to lack of appointment availability at other clinics, I decided to continue with the appointment. On 05/05/26, I had x-rays and an exam done. I asked to wait to talk to someone in a business office About my needed treatments. She told me I would need three more appointments, two were necessary to complete a deep cleaning and then a third appointment for a filling. For some reason none of these could be done on the same day, which also seemed odd. She then gave me the estimate sheet with what my dental insurance covered and what I needed to pay out of pocket. For the three upcoming appointments it would be approximately $350 out of pocket for me. This seemed absurd given the fact that I have never paid out-of-pocket for a dental cleaning. I was reluctant but scheduled the appointments because, well, I want a healthy smile. So I had to make a payment of over $200 just to schedule the appointments (a month before the first appointment was even scheduled). After leaving I told a couple friends I felt "taken" but I had already paid and didn't want to lose my money. A couple weeks later, I receive a bill for the initial exam for $56.10 for a panoramic x-ray. I called my dental insurance as x-rays are covered. They said I was not due for a panoramic x-ray as they are only covered every 5 years. I called Aspen dental and they blamed me, stating my previous provider must not have sent it, so how were they to know it wasn't due. On 06/09/2026 I went to my first cleaning appointment. They tried to collect the $56.10 from the panoramic x-ray but I told them that was being disputed so I would follow-up regarding that. I paid the remaining balance for the 2 cleaning appointments and the cavity filling (approximately $150). I had the first half of the cleaning appointment. On 06/16/26, I had the appointment for the second half of my cleaning. At this point they told me that I owed $56.10. from a previous appointment. I said I was still disputing the x-ray charge. They assured me the charge was related to last week's cleaning. I relayed that it wasn't, that I had the bill at home and I've talked with insurance. The charge was for a panoramic x-ray. They told me insurance paid for that (they didn't) but now, curiously, I owed the same exact amount from the cleaning the week prior for fluoride treatments. Then they told me I also needed to pay approximately $150 for the rest of cleaning. I relayed that I had paid this already. I went over all this with the business office. I paid the full amount already. They told me that my dental insurance refused to pay and that I need to pay approximately $150 plus the $56.10 in order to continue with the second half of my cleaning. I objected to this reiterating the full story. I was taken into a back business office room. She told me the mix up was all insurance's fault and that with 98% of dental insurances their quotes are correct but every once and a while this happens. I have Blue Cross Blue Shield Dental insurance, it's not a fly by night insurance company. I've had it for years and I've never had any issues with my previous dentist. I said I am absolutely not paying $500 out of pocket for what should be covered in full by my dental insurance. I called for a simple teeth cleaning and I'm out a lot of money that was supposed to cover a teeth cleaning and a cavity filling. They said unless I paid $150 more I couldn't continue with my cleaning. I refused. I asked for my money back for the second and third appointments as I now wished to cancel them. She told me there was no money to refund. I objected reminding her I had pre-paid for both appointments. She again she there was no money to refund as the used those payments to cover the appointment the week prior due to my dental insurance denying the claim. I told her I thought I was being scammed. All I came in for to begin with was a simple teeth cleaning. She said she would comp the $56.10 remaining balance charge. So, as it stands, I am out $350, my cleaning was never completed and the cavity was never filled. I have never had such a poor experience with any dental or health provider. I urge you never to use this dental clinic. They really are scam artists. I have filed an in-network provider dispute with my insurance and will be reporting it to the Better Business Bureau.

I had an appointment for dental work, i am not a fan of the dentist! However it was a welcoming…read moreexperience that calmed my nerves! I left with a great plan! I am excited to smile again!!

Probably the best dental appointment I've ever had. Everyone was so kind. My appointment went so…read morefast. And so far recovery is as expected. They even called to check on me the next day. I've never had a dental office call and check on me the next day. I would absolutely recommend them to anyone in the future.

I recently had two wisdom teeth extracted. I was feeling anxious, worried that I would feel pain,…read morebecome nauseous, as I awaited the surgeon. My brain working overtime, you might say. When the dental assistant, hygienist, I'm not sure which one prepared me for the procedure, I asked her a few questions, she provided the answers. . . by the time the surgeon came in, I was comfortable in the chair and feeling confident I could get through it just fine. I felt no pain at any time. . . I was surprised when the surgeon said, "Good job." I can't say enough good things about the staff at, Minnesota Oral And Facial Surgery.

Moved here recently and went to Falls Court Dentists for my first visit. Everyone, front end…read morestaff, hygienist and Dr. Jude were so nice. Very friendly staff and they don't push services you aren't there for. They listen, answer questions and are very kind.

I hate going to the Dentist!!! Yes...Yes..I do!!!!!…read more NO ..No...I know EVERYONE hates it but not like me.....I get anxiety,and have to take meds to even step foot into the dentist...Now that we have that understood..let me say I LOVE THIS PLACE! Ci and I have been going here for about six years now, both of us for routine visits, cleanings,and Ci for all her orthodontist work as well. I feel so comfortable here and the staff is amazing. Katie, Dr. Gessell, the hygienists (well, most of them...)..You know there always has to be ONE hygienist that pokes a little too deep) are all so gentle, and kind. They take such good care of our teeth and make our semiannual visits happy ones. Katie, who helps Dr. G with the Ortho is the best of all!! She made the whole experience so pleasant for Ciarra as she does for all the other little tinsel mouthed kids I see coming in. Why four stars? I think the reception area could be a little more friendly. They aren't snarky or anything but never have felt that warm fuzzy feeling when checking in but once you make it past the front desk, its all good so do your Thang at the front desk, sit patiently, and wait for the best, relaxing dental experience you have ever had. Don't forget to floss!!!