Frank is just fantastic. My husband and I have a large American sofa and we wanted to get it up from our recent move from the ground floor flat to the top floor flat. It would be impossible to get it upstairs internally... and even upholsters near by said they wouldn't take it apart for us. I found sofaassist.com on a Google Search and contacted Frank immediately. I sent over some pics of the sofa and windows from both properties along with measurements. Frank responded to me with a quote and even gave us a plan B quote if the sofa indeed had to be taken apart. We were quite excited to know we'd have our sofa in our new flat! On the day Frank and his assistant completed everything within an hour... just amazing! Frank is so friendly and professional. So easy to work with! Would definitely recommend getting in touch if you need to get a sofa into your flat! read more

What to do when the movers depart and your sofa is on the front lawn? Call Frank at Sofa Assist (aka the sofa magician, as I now refer to him when I share the story)! All of my belongings were delivered from the US but the tiny door frame of the living room proved too much for the moving crew. I didn't think my new neighbours would appreciate my sofa on the lawn, but I had no idea where to turn. Enter a most fortuitous Google search, 'London sofa won't fit' and a few hours later thanks to Frank's skills, I am sitting on my sofa. Inside. Sofa Assist is worth every penny and you couldn't ask for a nicer, more patient person than Frank (who must see many like me in a stressful state!). If you are in need of getting a sofa in or out of a tight space, don't delay - call Sofa Assist today! read more

Frank was friendly, knowledgeable and fast. My wife and I initially tried moving the sofa into our flat ourselves to no avail, but frank came ready to ensure the sofa would fit. It took all of 20 minutes and saved us a huge headache. read more

After a fraught Saturday wrestling a sofa into the house through a side door only to find that it wouldn't fit into the room we wanted, we gave up and instead on Sunday googled companies who might help. After emailing a couple of photos of the sofa to him and talking through the options on Monday morning, we decided to go with Frank at Sofaassist. By Tuesday afternoon the sofa had been taken out the way it came in, and was brought in through the sash window. Frank was friendly, professional and did exactly what he said he would. All under the watchful gaze of my Mother In Law. All this done via phone and texts - even the payment was electronic. No hassle, no fuss, top marks. Would heartily recommend him. read more

We hired Sofa Assist to find a way to get our large American sofa into a newly rented Mews house in Central London and could not have been more pleased with the results. We had recently relocated to London from the United States for work and had rented a flat in a mews house that we loved for its perfect location. The problem was that when the movers came they were not able to get the sofa up the stairs to the entry way. We were really keen to keep the sofa as it is a part of a set that we purchased a few years ago. We really liked the furniture and had paid a lot for it, with the intention of keeping it for 10 years (plus we had just shipped it across the Atlantic). In addition, the matching chair had fit so we would have been disappointed to only have one piece of the set. Frankie arrived on a weekday morning having procured the sofa from storage. He and his assistant spent 45 minutes or so trying to see if they could outwit the original movers and fit the sofa in. When that didn't work (despite coming tantalizingly close) they went down to their truck and were able to separate the sofa into two pieces, each of which fit easily. They quickly reassembled the sofa together once it was in the living room. I will admit that it was hard to picture how this would work in advance (having never had a sofa disassembled) but we couldn't be more pleased with the results. It was completely painless and we have our lovely sofa back. Highly recommended! read more

We thought we were in serious trouble when our new sofas were left on our driveway by the store delivery guys because they couldn't get them through the door. A quick call to Frank who inspected the sofas via Facetime on the iPhone and he promptly confirmed that he would be able to get them into the property and could come first thing Monday morning to sort them out. He arrived two days after our initial conversation bang on time and with his colleague's help had the first of the two sofas through the front door and into the property within five minutes - clearly he has a skill that regular sofa delivery guys do not! The second larger sofa was more tricky, but after assessing (and ruling out) window access, they got it up and over the roof of the garage and into the back garden in an hour. All the rubbish was tidied away and they even helped us unpack them after carrying the large sofa through our french doors at the back of the house. Frank is also able to completely strip and dismantle a sofa and rebuild it inside/outside like new so if he wasn't able to get it over our roof he would have still managed to get it in, no problems. Our only regret is, knowing access was tight, we didn't just book Frank in on the day of delivery and save ourselves the stress. If you are remotely concerned about access or if you are in a fix, I would strongly recommend calling Frank. Really great guy and we would have been completely screwed without him! read more

We also had an incredible experience with Frank. We thought all was lost and actually had our large and very heavy sleeper sofa on ebay before we discovered Sofa Assist's website through some searching. Frank called us back immediately, and the next day we thought we'd have to have our sofa disassembled and re-assembled in order to get into our house, but instead he found a simpler and less expensive alternative and removed the mechanism inside and cushions, removed the lattice on the brick wall to the garden, and lifted it over and through the garden and into the back door! Needless to say, we removed the listing from ebay, saved a lot of money, time trouble by not having to purchase a new sofa, and highly recommend Frank and his services! read more

Having recently moved from the USA to London, UK - I had a quandary - my sofa was not able to make it into my first floor flat (apartment). Thru searching on google I found "Sofa Assist", whom to my delight were able to assist me. I received outstanding Customer Service right from the first email exchange thru delivery of Sofa. Frank and Mike were extremely professional and helpful on the day of delivery. They sought to find the best way to bring in the sofa which ended up being thru the window. They ensured that there was protective covering on the Sofa, the Window ledge and the floor of the living room. Once Sofa was in the room, they set about reinstalling the window and they made sure everything was back in order before they left (i.e. vacuuming the floor and putting net curtains back up) - FANTASTIC SERVICE all around. read more