Cancel

    Open app

    Search

    Updated 1 month ago

    Services - Softap

    Softap Photos

    You might also consider

    Recommended Reviews - Softap

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Softap

    You might also consider

    KZ Academy

    KZ Academy

    4.2
    (36 reviews)
    18.9 mi

    Current student going through the program and may change rating based on ongoing experience…read more I started the program about 2-3 weeks ago, mainly because they recently began offering weekend classes, which worked well for me since I have a demanding full-time job. So far, unfortunately, my experience has not been great. I'm not sure if it's because the hybrid/online model is still new for them, but it really feels like they don't have the process fully organized yet. Most of the issues come down to lack of communication and unclear expectations for online students. Once I paid my deposit, I wasn't really guided through the next steps. I was briefly shown the portal we use for coursework (CIMA) and told to download WhatsApp because that's how we communicate with instructors. Beyond that, I pretty much had to figure things out on my own. I even had to personally ask questions in the group chat because I was confused, and it turned out several other students felt the same way. Eventually we found out there's an orientation every Monday, but nobody clearly explained that upfront. The virtual learning environment has also been frustrating. During online sessions, chats are muted and virtual students can't really ask questions because the instructors are focused on the in-person class. That honestly makes no sense to me considering online students are paying the same tuition as in-person students. It feels like the virtual students are an afterthought. Even submitting homework has been confusing. We use Dropbox, but I was basically just told to "download Dropbox" and had to dig through old chat messages to find the actual submission links and instructions. At this point, I honestly feel unclear every step of the way. I spend more time trying to figure out logistics, apps, links, and expectations than actually focusing on learning. The frustrating part is that these seem like very simple organizational issues that could easily be improved with clearer communication and better onboarding for online students. I'm still early in the program, so I hope things improve over time, and I'm open to updating my review if my experience changes.

    I absolutely loved my time at KZ! Lalli, Pamela, Addy, and Evelyn are incredible teachers. They…read morecreate a welcoming learning environment. I was brand new to the industry and they taught me everything they know. 5/5 stars! I recommend KZ to everyone I know wanting to break into the industry

    Photos
    KZ Academy
    Barber school San Jose Milpitas Cosmetology school San Jose Milpitas
    Barber school San Jose Milpitas Cosmetology school San Jose Milpitas
    Passed my esthetician exam on my first try! Thank you to KZ and Ms. Wong :)

    See all

    Passed my esthetician exam on my first try! Thank you to KZ and Ms. Wong :)
    Paul Mitchell The School East Bay

    Paul Mitchell The School East Bay

    3.6
    (441 reviews)
    21.4 mi
    $

    I had an another amazing appointment at the Paul Mitchell School East Bay with the stylist Sean!…read more this time I got a haircut and it came with a wash and style. Sean, as always, was amazing and was very accommodating to my fidgetiness. It's always fun to talk to her as she is very kind, funny, and takes pride in her work. The teachers, Harley and Derrika, were also super helpful and very kind. they both took the time to educate me as well as my stylist and gave great tips for hair protection & technique. The only reason that it's four stars is because when I was scheduling, the front desk gave me misinformation on Sean's schedule and it was difficult to rebook with them to get the correct schedule. However, this was over the phone and rebooking in person was much easier. I still highly recommend for people looking for good quality services at a decent price!

    A friend mentioned the Paul Mitchell school to me and seemed like it was worth a try. Well, now…read moreIve been twice in 2 months. Found a gem of a student with great instructor support (when needed). Mentally, keep in mind that these are students. The quality has been top notch but most things take about twice as long due to learning needs. If you visit, keep this in mind with respect to the student. You can book at the front BUT...if you call, it sends to a remote cost center. They are also only open during the week...no weekends. My treatment today was outstanding and I cant praise my stylist and her teachers enough. The only thing I dont like is the creepy psycho killer looping music in with the wash basins. Otherwise..5 stars all around!!

    Photos
    Back of my hair with layers!
    Back of my hair with layers!
    Front of my hair, layers and bangs!
    Front of my hair, layers and bangs!
    Paul Mitchell The School East Bay

    See all

    Softap - permanentmakeup - Updated July 2026

    Loading...
    Loading...
    Loading...