If I could give zero stars I would. We paid $315 for the tree and stand. The stand is totally rusty…read moreand absolutely unusable. The tree is shedding everywhere. Go to the urban garden center in Harlem, they were much more helpful!

From the owner: Gopher Broke Farm is a diversified small farm situated on 40+ acres tucked into the literal…read morenortheast corner of Hyde Park at the dead end of a dirt road 8 miles from town. We raise pork, eggs, and poultry for sale to local restaurants, the Waterbury Farmer's Market, and for direct sale to individual customers. Because we believe that healthy soil is the basis of a healthy community, a community of plants, animals, and people, we follow organic practices in managing our land, crops, and livestock. We don't use chemical fertilizers, herbicides or pesticides on our crops or medicated feeds for our animals. We believe that "letting animals be animals" is the best way to raise livestock. Our poultry and pigs are free-ranged on pasture. We're also members of the American Livestock Breeds Conservancy. In New York City however, we focus on providing beautiful Christmas Tress to lighten up your home during the season.

I popped by the stand with an hour to spare before an appointment and walked away about seven…read moreminutes later with the perfect tree for my home, freshly delivered and cut. The price was right and left room for me to give a civilized tip. I appreciate him finding a tree on the lot to my specification so quickly. Didn't oversell, didn't undersell.

This is the best place in NYC to get a real LIVE tree. They have a great selection of sizes too,…read morefrom table top to trees so huge I have a hard time believing anyone in Manhattan can actually put it up! They also carry stands, tree bags, wreaths, etc. The staffers are amazing and so sweet. They deliver if you need as well! Definitely recommend if you're looking for a live tree that will last through the holidays and smell great!

East Harlem is lucky to have this local Urban Garden Center for plants nearby, under the Metro…read moreNorth on Park Avenue. I'm not normally buying plants or plant-related products because the only success I've had in my apartment is one type of succulent (the Hobbit Jade Plant) that seems to thrive no matter what. That being said, I wanted to combine two separate plants into one pot on my window sill and needed the soil and a rectangular planter. Note - The only rectangular planters I saw were plastic, the soil was pricy compared to Home Depot, and an additional Hobbit Jade Plant was pricier there than what I've seen elsewhere. That being said, there may be other items competitive in price or not available elsewhere... plus (at least for me) it's convenient. Plus, it sells items like soil in smaller quantities, which may be convenient for people with small apartments. Recommend coming and checking Urban Garden Center out, including its chickens both in the hen house and roaming around free range!

Avoid this business!!!: UGC justifies bad behavior without apology. Customers are not respected,…read morefrom rude staff answering the phone with attitude, lack of communication regarding stated arrival time, to poor installation of plants that is not done with accepted standard practice of professional gardeners for the health of plants. Also, the plants that cost me a couple of thousand dollars had many broken branches because the workers rushed to install them. They also want payment up front before any delivery/installation/scheduling. It was a horrible and stressful experience. Informing the owner of my experience resulted only in his making excuses for USG's bad actions with no apology whatsoever. ***And because I posted my review, the owner Dimitri vindictively told me that he would no longer stand behind the plants or the work done to make things right. He didn't like my honest review. Prior to my review, he was willing to make right his failures, if needed. It is disappointing that UGC is unable to acknowledge its mistakes or shortcomings, and that they do not know how to interact with customers.

Absolutely the best experience for procuring a holiday tree in the city. Easy to order online with…read morea super-friendly staff that kept me in the loop about delivery times via text -- and even showed up early (they called first and asked if it was OK). Delivery and set up took less than ten minutes and the tree is absolutely beautiful. I definitely recommend!

Why am I just discovering that in this fabulous city where everything delivers, you can get a…read moreChristmas tree delivered, too?! My life is infinitely better for this. Ordering online was painless- pick your tree size, decorated or not decorated, delivery date and 3-hour delivery frame... then pay and await the arrival! I found a promo code online so there was a nice discount on our order- definitely do a quick Google search before paying to see if you can get a deal. The day before delivery we got a email reminding us to clear space and explain how delivery timing would work. The delivery guy called 10 minutes before he arrived. He brought the tree in already in the stand, plopped it down in our desired location, asked for a quarter-gallon of water so it could drink up, since it had a fresh cut, and that was that! Entry to exit he was in our apartment for maybe 5 minutes and super nice. The tree is very symmetrical and has a really straight, tapered trunk that's perfect for putting a star on. Plus it smells great :)

I will always use NYC Trees!!! Last year, I got a tree just before Thanksgiving and everyone told…read moreme it was going to be wilted by Christmas... but my tree lasted we into the new year!!! Their delivery and customer service end to end was perfect, from handling the COI with my building to watering the tree at first install. This year, I used them again, and had a small issue with my order that was not only promptly addressed (I emailed about the issue and got an email AND a call the very next day) but they offered to go above and beyond to fix it. This kind of customer engagement is what will have my loyalty year after year. Thank you for taking one less stress factor out of the holiday season :)

First-time customer of NYC Trees. They helped me realize my Christmas Eve tradition: getting my…read moretree at the last minute! They accommodated my schedule, delivered a fresh cut, pretty little tree, and completed my Christmas Miracle and then some. Now for some late-night decorating. Thank you!

Cute little shop! We got a New York hot dog ornament to take home. Loved the home alone turtle dovesread more

I love Christmas and also shops that selling Christmas stuff. I've walked by this shop before, but…read moreI had a big backpack on me, so I didn't go in. This time, I only had a purse, so I checked it out. It was a cute little shop that was filled by ornaments. They were very cute, and you may be able to find the one you like. I didn't buy anything as i thought it was a little pricy, but I guess it's normal for New York.