The hotel overall is modern and elegant. Very easy access to the beach. Nice restaurant. The front desk service is very cold and distant. Our room was very basic and small. The hotel pool is very basic and small. $45 per day valet parking fees and it took forever for them to retrieve our car. read more

Disappointing to say the least... for a $48 daily resort fee and $45 daily parking hotel much more is expected. While hotel looks good in the inside lobby and 4th floor, everything else is poor. Room was extremely small for a double bed, while clean it was very run down for those type of prices. Pool are is very small and not well maintained, pool bar was only open on the weekend and even tho was not busy it took 1 hour to get guac and chips plus two drinks. Staff clearly not well trained ( never saw so many drinks being drop). Website photos of hotel are very deceiving, will definitely not come back , it's a 5 star hotel pricing with a 3 star hotel amenities and service. read more

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I found this hotel through my Capital One travel card, which came with a few additional perks, such as a credit that could be used for anything in the hotel, along with some welcome drinks, and a couple of drinks for the bar by the pool, AND complimentary breakfast! Definitely some nice perks to walk into before our stay even started. Getting to the hotel was a breeze, but I did miss the entrance, so looped it around and came right back, where you head up to the valet, which is the only parking they offer. Great thing is that valet is in and out, and also you can call for your car ahead of time when you're heading down. The hotel was beautiful, and right on the beach, which is the access I wanted to have for this trip. We checked in, and it was a breeze. We went up to our room straightaway and were blown away with how spacious the room was. We had a 1 bedroom suite, which came with a full kitchen, living room, and huge bathroom. I do believe there used to be washers/dryers in the rooms, because the bathroom had a huge area with hookups. That was the only thing, it seemed like wasted space, but none the less, beautiful bathroom as well. We dropped our bags and off we went. We went to the bar area first to enjoy HH and then head off to the beach so we could feel the sand in our toes! We explored the beach for a while, and they have a private beach just for the hotel guests which is nice. You can grab some towels and they walk you down to setup your chair, and an umbrella. I would definitely consider staying here again. There were a few things that make me leave it at 4 stars vs 5 stars, such as the elevator, it seemed to take a really long time to arrive, and there were 3 elevators. Also, on one of our days there, there was a loud noise coming from who knows where, and it was in the morning, that just didn't seem to want to stop. Not sure if they were repairing something or what, but it was a little obnoxious after going on for over an hour, in the morning. One other thing I would be more aware of is wait time for dining. Our waiter would not check on us for quite some time in between dining. She was super sweet, but also, it is good to be checked in on during the meal to ensure we are all good. It took a while to get our check, and when you're on someone else's time, it can bore down the nice meal you've just had. The staff were super great throughout our whole stay from the valet, to front desk, bar and restaurant staff and beach staff. Beautiful hotel, and nice to be in a quieter area of Miami. Also, close to dining and grocery stores within walking distance of the hotel. read more

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Where do I begin to review one of the worst hotel stays of my life? My Room was not as described - a third party site listed a full kitchen & the pictures showed a spacious room. I was provided a tiny double bed room with a "balcony" (2' deep and no room to enjoy). Solé should have some responsibility here since they did not ensure accurate room descriptions with third party sites. Unfortunately they had no other availability so I was stuck with my original room. Absolutely nothing in this hotel has been updated in who knows how long. Except the restroom on the restaurant level. My Room was dirty (clean bedding) and completely plain. See my pictures. No dresser, no laundry bag, only one garbage can provided. It was very challenging for my family of 4 to stay comfortably for a week. Beds were TERRIBLE and gave me back pain every morning. The walls are SO thin and we constantly heard plumbing throughout our stay, which also woke me up at night. Very small pool & limited lounge chairs but lots of beach seating. An inconvenience to walk on the sand to get pool towels every day. Door to the beach was very heavy. Drinks weren't good or strong. Inconsistent pool bar menu prices...clearly they had increased menu prices but were providing both old and new menus. Also inconsistent service- on my first day I had a server come to my pool chair, the next 3 days I did not, instead I had to go up to the bar and order my drinks/food. Food was okay, nothing to complain or rave about. Housekeeping cleaned my room fine, but I ran into the cleaning lady & pointed to my bag of laundry asking her not to toss as that was my laundry. She said "okay yes". Hours later, upon returning to my room, I found that bag gone. Yup, she tossed it. The hotel did take care of the problem to my satisfaction, but I'm still perplexed as to how this happened. I lost my favorite leggings because of the "misunderstanding". Restrooms near pool were one toilet per gender. On my last day the women's restroom ran out of toilet paper. I alerted the staff which called housekeeping, but in the interim, a manager handed me napkins to use as toilet paper... Elevators are extremely slow and time consuming. With the various issues experienced during my stay, the staff never followed up. Either me or my husband had to continuously inquire on updates in order to get a response. Such an incredibly wasted, disappointing experience for my family's spring break vacation. read more

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Amazing service and staff! I got my beautiful room with the ocean view few hours earlier of my check in. Everyone is super nice and helpful. My phone charger broke during the stay, Jane went above and beyond to get me a charger. Rooms great and clean beach is amazing. Love this hotel. Will be back! read more

I had a very disappointing experience with this hotel and would strongly advise others to be cautious. When booking online, I clearly specified that we were 7 people (2 adults and 5 children). The system allowed me to reserve a two-bedroom apartment, indicating that it could accommodate our group. A few days before our stay, I visited the hotel in person to check things out, and right away I found the staff to be quite rude and unwelcoming. While that alone was concerning, I was still willing to proceed with the booking. However, the situation became much worse when I was told that the apartment could not accommodate 7 people, despite what was clearly stated in my booking confirmation. Instead of honoring the reservation or taking responsibility for the error, the staff insisted that I would need to book an additional room at full cost. They dismissed the confirmation as a "mistake" and were not willing to offer any reasonable solution. In the end, I had no choice but to find alternative accommodation, which was extremely inconvenient and stressful. It feels very misleading that they advertise these apartments as suitable for larger groups when they are not willing to honor those bookings upon arrival. To make matters worse, I am still waiting for a refund for this booking, which was supposed to take place three months ago. Overall, I would not recommend staying here. The lack of transparency, poor customer service, and unresolved refund issue make this a place I would avoid in the future. read more

This hotel had good and not so good things but I will be thorough. I booked through capital one and enjoyed the perks of a free breakfast, drinks, early check in and late check out... supposedly. I would not have paid to eat breakfast there as it was VERY expensive and the wait to be served is long no matter if they are busy or not. It was delicious though. We arrived at the hotel and although I had early check in, the room was not ready. 2 hours later, it was still not ready so they offered me an upgraded room. The only issue with this was that they have 3 elevators and none of them were working. So, my husband hauled our luggage up to the 19th floor which was awful. The room was huge, great views, great tub although I did not bathe in the tub due to color of the water as pictured below, and they did bring a fan when I requested one which was nice. I booked this hotel because online stated they had an indoor pool and hot tub. They do not. The outdoor pool is small and closed at dusk. There is no hot tub and if you want to enjoy the sauna, they have separate women's and men's saunas so you can't enjoy them with your spouse. Eventually the elevators were in working order but they take FOREVER. They day we left, it took over 20 minutes to get downstairs because the elevators are so slow. The room they gave us had a washer and dryer. I let them know upon leaving that the dryer is broken so that they could fix it before next guest. She stated that they were supposed to lock those doors and not let us use them because the washer/dryer was the owners of that room, not the hotel. Well, they didn't lock the doors, we didn't know that, and we used it. The dryer was still broken. The beach access is nice. We stayed end of December and after 2pm, the sun sets behind the buildings so there is no sun on the beach. So, that was disappointing. All that to say, the staff was super attentive and kind so I don't think you'd be unhappy staying here, I just probably wouldn't stay here again. read more

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Customer Service needs lots of improvement, with any issues that arose (inclusive of being moved 3 times for their mistakes!); DID NOT consider courtesy and/or the fact that as a business, there is a required mindset of "customer is always right". The importance of Client / Customer's experience is essential for hospitality and guests should have experiences as close to ideal as possible. Their lack of empathy was extremely disappointing, for instance, a man in their house keeping dept walked into the room without permission! This was escalated and management was not empathetic to the situation and did not immediately apologize BUT rather tried to defend their actions without even understanding the depth of what happened. We were extremely disappointed and couldn't believe this was the service received - you DO NOT get what you pay for when it comes to their customer service. One positive thing is that their service staff (pool attendants, beach attendants, bell boys, car service) were great, as well as the room and beds were decent sizes and comfortable; which is why they received 3 stars or else 1 would suffice... read more

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We won't stay here again. The room wasn't the cleanest and the restaurant does not have many non seafood options and is very very expensive. The restaurant is the only option in the hotel for food, so you have to leave the hotel or DoorDash if you don't want to eat at the restaurant. We had also needed assistance with our tv (it rained the whole weekend we were there). They wouldn't knock on our door unless we removed our do not disturb sign. We removed it and the maintenance man was very helpful. We weren't in a hurry to put the do not disturb sign back on because it was late in the afternoon and we had already seen the cleaning lady in the hall earlier that day. My husband and I were talking on couch and watching tv when all of a sudden our door opened. It was cleaning lady, she didn't knock or announce herself at all. Just used her key and opened the door. She also didn't apologize for walking in on us. For these reasons, we wouldn't stay here again or recommend it to our family or friends. read more

Solé Miami, A Noble House Resort - Bathroom door - Hotels Near Me - Sunny Isles Beach, Florida

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The manager hung up on me after I begged for a new room accommodation and also he was a hour late to his shift how professional . No call back had to call 15 times . Discriminated about having no rooms available . But was able to order online through booking . There RASIST SCAM ARTIST WILL HANGUP ON YOU THE DRIVEWAY IS SO SMALL YOU CAN BARLEY FIT UP OR DOWN !! Worst service I've had in a hotel by far much rather of stayed in a holiday inn the manager needs to be fired . As well as half the staff . DONT STAY HERE !! Better off any other hotel I promise you!!!! read more

Although I'm sure that some negative reviews are valid, Solé Miami offered exactly what I was looking for: a quiet and upscale stay with beach front access and room service. My room was exceedingly large, had an extensive balcony (yes, it overlooked the street, but who cares), and had a full kitchen, a large living room, a spacious bedroom, and a beautiful, well-lit bathroom with both a waterfall shower and a bath tub. The hotel is for couples and families (of mainly older children, as I wasn't surrounded by screaming babies) and those who enjoy the finer things in life without needing to stay at the Ritz. No EDM blasting at 3am, drunk people in the hallways, or DJ sets by the pool--just how I like it. While the pool was nothing special, having the hotel have direct access to the beach was such a treat. You can get a chair and a towel (or more depending on the size of your party) until sunset. The water is aquamarine and warm. The front desk staff are very professional and helpful, and very communicative over text or phone! Same with the beach staff. Very nice people! Room service is available. If I ordered takeout, it was brought directly to my room, which was fantastic. I only docked one star because of BALEEN Kitchen, the hotel's restaurant. I'm not one to expect much of a hotel restaurant, but on the whole it was incredibly underwhelming (not bad, not good) and incredibly overpriced. I got a Wedge salad that was just a bunch of lettuce and dressing for a ridiculous price. Other than that, this place is well-run, and has everything one wants for a lowkey yet classy stay in Miami. read more

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We have been eyeing Solé Miami as a potential place to stay next SoFla visit... all I can say is WOW wish we hadn't waited so long!!! It exceeded our expectations on many levels. The location is exquisite with the vast beaches of Sunny Isles which were immaculately well kept. Our 16th floor Oceanfront Suite was impeccably decorated, specious/vast with huge master bedroom/ bathroom, living room, kitchen, 2nd 1/2 bath and had an extensive balcony accessible from sliding doors from living room and master. The valet service was prompt and helpful, Ming, the bellhop service personnel was outstanding and a pleasure to meet and explained the resort and surrounding areas to a "T"!!! The first night we dined at the restaurant on premises Baleen. We were seated quickly and at an intimate table. Our server was helping us navigate some options for dinner. We opted to split the paella which was epic, we added the BLT wedge salad, several glasses of wine and a Mex Mule and topped it all off with some of the best flan ever (and we're from SoFla). We were honored to meet Thrishtan the dining Mgr - she was amenable & just a joy to speak with. Next day of our stay we asked about some Sunny Isles' breakfast local options within walking distance the front desk directed us to an area catty-corner just south. Where we found El Tropicio (ask for Carlos) and get the huevos rancheros w/cuban bread & cafe cubano! Upon returning the short walk back to Solé, we went to the beach and were guided to our complimentary loungers, umbrella and towels set out by friendly cabana service. After the beach we ventured up to the pool and relaxed. While ordering drinks at the pool bar we met another mgr. Chelsey (J) "fabulous Filipina" a delight to meet along with the sweet bartender, young Dominican so sorry I forgot her name- but she concocted and amazing & beautiful purple passion fruit mojito - she rocks!! We went back upstairs to enjoy the balcony until heading out to the Jon Secada concert at Casino Miami. Our stay was everything we hoped + more. To say we enjoyed our stay b4 heading to Key Largo is a huge understatement! See you soon Solé! read more

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Run...do not come or stay here. It's over advertised in pictures on the web. Flew in to celebrate my wife's birthday. I was very disappointed. The place had a super small pool and the rooms were not 4 star motel 6 is better construction going on the balcony were approxy2 feet wide View was not 4 stars...work my way out received refund headed to Ocean beach trying to salvage my trip....RUN..AWAY read more

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The pictures online make the hotel look boutique like and very nice. The lobby is nice and the restaurant decor and beach service was all great. The bad - We sat for breakfast and waited 25 minutes without anyone coming by. The room felt cheap and the bed mattresses and pillows were too worn and the bed was very loud every time you moved The elevators all took forever and we had to wait several times The better - Location of the hotel was wonderful and thank goodness for Luis at the pool Saturday. He was a delight and was offering great service for being new to staff. He was also our server for breakfast Sunday and we enjoyed having him again as our server read more

Great hotel, great location, friendly staff. Parking is really inconvenient. Restaurant is ok. Definitely overpriced for what you get. There are many better options to eat within walking distance. Everything else was good though read more

Not friendly at the restaurant. Was told since we don't have kids we can't enjoy the fire pit nor purchase smors. I was looking forward to this. Also was sat outside because we were not dressed enough for the dinner area. And we couldn't order happy hour at the bar unless we changed. Horrible we ended up not eating here and left out to a more welcoming environment! A read more

Had a corporate event here and hotel & staff was lovely! Rooms were nice, big and clean. The view was incredible! Pamela the Director of Catering and Conference Services was the best person I have ever worked with and was on top of everything!! Anytime I asked her anything, she either already had it done or was 6 steps In front of me. Food throughout the whole event was amazing and chef did an excellent job keeping up with all our needs and allergies. AV needs a little work as there wasn't a day we didn't have an issue or hiccup. I would 100% recommend booking an event here or even staying at this beautiful hotel. read more

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I am a 70 year old hurricane Milton evacuee with my wife, my 91 year old father in law and my 2 small dogs. It simply could not have been any nicer! Wonderful staff (they were all so nice that I hesitate to single out anyone), beautiful facility, clean large living space and many things nearby. This is an upscale facility in an upscale area so if your budget is tight this is not a place that I would keep on my short list. In my case the choices were few and dwindling quickly so I decided to make the jump and was pleasantly surprised! The parking was tough which is common in this type of area but the Valet staff was excellent so it was bearable. I will admit to using Uber for dining offsite as I liked where I was parked and thought it best to just leave that part alone. read more

If I could leave zero stars I would ! My fiancée booked a 4 night stay for nice amount of money and the entire time from start to finish he was treated as if he didn't "belong there". Air never worked in his room (have pictures to prove) & it was very uncomfortable to sleep in and mind you he paid for the best room they had (far from it). The bed wouldn't be made and housekeeping would just leave the bed coverings folded just on the bed for my fiancé to make his own bed on vacation lol?? Like what a joke this place is literally . For paying THOUSANDS of dollars for a nice couple of nights my fiancee dealt with a room with no air and a staff who couldn't care less ! Also there's an automatic loud voice in the middle of the night stating "its an emergency please evacuate the building " multiple times so very startled and confused, he called the front desk only for the rude a** lady to say "its nothing, go back to bed" ..... like maaaaammmm this is not the Fairfield inn!! They need to have a little more hospitality when speaking to others staying in your establishment !! This is far from a nice resort and the only thing I noticed is they "favor" certain people and the view is nice from the balcony . Don't stay here if you want to spend thousands of dollar to sleep with no air for the duration of your stay, not be truly compensated, be treated like nothing if you aren't a certain type of person and have to make your bed up We've stayed at WAY NICER resorts with impeccable hospitality sooooo this is an absolute no for my books and ID NEVER RECOMMEND! ** I also spoke to the manager and he didn't think that any issues I've stated was that much of a problem nor a concern & he made it very clear that their property is NOT a high end hotel it's just a "Resort" I guess stating it's not a luxury property. (All on a recorded line ) Plenty of nicer resorts to stay at in the area. We do blogs so this will be getting shared on our social media . read more

We stayed at the wonderful hotel but then we decide to grab some lunch before we went to the beach and it took our waiters to realize we were sitting at the table for 20 minutes and then we decided to wave someone down and they finally decided to come and then as we order a club sandwich and a medium RARE BURGER and we were brought out a well done burger and we asked nicely if we could have it exchanged and realized after another r25 minutes the burger was not brought out the waitress did not apologize for being on her phone and instead of checking on the tables to make sure everything was okay nothing was checked on ... I'm in the restaurant industry for 6 years and this is just unacceptable the waitresses should learn to be attentive to the customers rather then being on their phones on social media.. their is a TIME AND PLACE FOR being on your phone and working. read more

Solé Miami, A Noble House Resort - Burger was not made or brought out on time - Hotels Near Me - Sunny Isles Beach, Florida

Older and Well-Used...We Won't Be Back First, I'd like to commend the in-house staff and pool/beach attendants for their commitment to excellent service. However, our room was sub-par and hard to be comfortable in. *Two adults and two suitcases overwhelmed the space. This was compounded by the fact that each of us had two small drawers in a night-stand for storage. Although the closet was a decent size, there were no drawers in the bathroom, either. *The only chair (wooden, straight-backed) was in the narrow walkway between the bed and the table. This meant that we ate, wrote, read, etc on the bed. *As well as having no makeup mirror in the bathroom, we always knew when the neighbors were showering. Constant noise of one kind or another from the pipes and the upstairs room. We kept the bathroom door closed to eliminate most of the noise. *The elevators were a constant frustration. Thank goodness we were only on the sixth floor; I'm not sure how those on the 24th ever got where they were going. The problems were compounded by the fact that there is no freight elevator. Half the time guests (finally) had an elevator come that was taken up by laundry bins and the service staff. *The advertised balcony was non-existent. About a foot on one end and perhaps two at the wide end. No chair(s), and the "partial" view-enough said. The difficulty operating the curtains made things even worse. *There is no self-parking; the valet fee is $44/day. The text system to let the valets know you're on your way was often turned off as they were too busy to keep up. When that happened, we got in line with everyone else. The location of the Sole' is excellent. They are just not keeping up with the neighbors. We would have been much happier staying at the next-door Doubletree or even the Marriott just across the street. I made my concerns known to management midway through our stay, but apparently they took my concerns as "suggestions for future improvements". read more

Professional and clean . Walked in on spur of the moment haircut and blowout . And was accommodated right away. George knew and did his magic . First time I have been there and definitely worth the drive . I live 5 hrs away and definitely recommend George at Solea Beauty Salon at 18160 Collins Ave . read more

Solé Miami, A Noble House Resort - Cut and blowout by George at Solea' salon 18169 Collins Ave Sunny Isle Florida. - Hotels Near Me - Sunny Isles Beach, Florida

I stayed at this hotel for three nights this past week - a friend wanted to go to Miami for her birthday, and since we live in Michigan, I was definitely game for that, to soak up some sun and beach time. I really want to give Sole 4 out of 5 stars but it's more of a 3-star hotel at this time. The beds were very comfortable and the rooms were as well, which is why it gets 3 stars from me rather than 2. GOOD THINGS: -Nice rooms/comfortable beds. -Partial ocean view - we booked on hotels.com and were promised that. However, we had a balcony and the balcony door wasn't able to open (I believe it was supposed to open, it just was stuck or something). -Friendly staff. -Good happy hour - the first night there we dined at the restaurant, and they had $6 Moscow Mules and half-off appetizers. -Sunny Isles Beach is a nice/quiet area, and the majority of the hotel clientele seemed to be couples or families (i.e., not college kids there on spring break). BIG PROBLEMS: -The walls are PAPER thin. We stayed in 1103b, which was connected to 1103a. The first night, I called the front desk to ask that 1103a turn down their music, as it was 11pm and I was trying to sleep. I'm not sure if they called them, but I had to go next door and ask. The next 2 nights, we luckily had quieter neighbors, but I could still hear everything they were saying and doing through the walls. -My friend's keycard never worked, even though it was replaced about 3 times. We had to rely on my keycard instead. SMALL PROBLEMS: -The WiFi password to the pool WiFi, that they handed out on paper cards when we checked in, is incorrect. We told the front desk this; not sure if they ever did anything about it. -For a $30/day resort fee, a complimentary bottle (or two) of water in the room would be nice. -They advertised s'mores on the beach, on weekends, on the website, and they apparently don't do that anymore. Website needs to be updated, then. We asked about it at the front desk, and they told us that "we only do that on weekends" ... it was Saturday at the time ... *eye roll.* -This is more of a "me" problem, but my butt STILL is sore from the pool chairs. Not sure why, because they're wooden but do have a small mattress covering... But I couldn't figure out why I was so sore until I returned to the pool the next day. I'd stay here again but would make sure I did NOT have a connecting/adjoining room. I literally could tell you what type of PHONES my neighbors had (neighbors from night #1, and then different neighbors for nights 2-3) because the walls were THAT THIN. To me, that's a huge problem, especially when it's 11pm or midnight and I'm trying to sleep. read more

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The Sole was amazing. The hotel is clean, comfy beds, friendly staff. We were on the top floor with a beautiful view of the city. We also had a kitchenette which was SO convenient for meals. The hotel is located near a number of shopping plazas, so it was easy to swing out to the market and stock up on food. Breakfast at Baleen is a must, especially with those views. The beach was clean and beautiful. See the sunrise every morning. Only complaints: no shower door so water does leak out everywhere, occasionally there's a bit of a wait for the elevator. Such a great spot. I would recommend the sole to any of my friends. I hope to be back! read more

Solé Miami, A Noble House Resort - No shower door, we put a towel over the step and on the floor - Hotels Near Me - Sunny Isles Beach, Florida

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Had absolutely nothing but an amazing experience and stay! Loved every detail of the hotel! The customer service was beyond my expectations! I met Juan Carlos at the front desk and he was so nice, treated me like a princess for my birthday stay! Wish we could've stayed longer. This hotel was very detailed and very modern. Absolutely clean and stunning. The room views are amazing if you get a front ocean room. Valet was always quick and fast they were all very nice. We got the one bedroom with ocean view. I would definitely highly recommend this resort and hotel again. We'll be back! Thank you! read more

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Came here for a 1 night stay heading into Miami for a day trip. Was impressed by customer service by front desk staff Shantelle (sp?) as we had a horrific experience at the Residence Inn Marriott across the street through a hotels.com booking. We came in after normal check-in hours and she accommodated us very quickly and gave us a larger room than originally was booked which was nice. The room had a king bed and a sofa with a bathtub and rain shower etc. With a slight ocean view : ) Breakfast was pretty good, overprice as any hotel breakfast always is lol. I ordered huevos rancheros and they were actually pretty good for hotel food. Our server was so sweet and very attentive, I believe her name was Audrey. I think this hotel is great for a quick stay and wanting to be near the beach but not necessarily paying South Beach prices. It was about a 25 min drive to South Beach which is not bad at all. read more

Solé Miami, A Noble House Resort - Huevos rancheros - Hotels Near Me - Sunny Isles Beach, Florida

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Tv hasn't worked for two days. We called the front desk at 8:30 and at 9:37 no response. Still waiting.

This was a nice place to stay, however we were bit quite a few times and spent majority of our time in the room. Great experience otherwise but really questioned the sanitary of this place that we were bit. Staff at the front desk was snooty as well. read more

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Staying here now. Upon checking in at 1 am on 10/22 was assured by front desk that we had 4 beach chairs and 2 umbrellas for our party of 4 staying ina suite. Went down the next morning to beach and was only given 2 chairs and 1 umbrella. was willing to pay for extra chairs and umbrella but angel the manager said no. Called reservations a who confirmed that I was entitled to 4 chairs as promised and can get more chairs for $10 a piece. Angel again refused to acknowledge this policy. The kicker to this store is this, as I am waiting there a Hispanic man asks for 8 chairs for his friends (not with him at the time) and was accommodated!!! I could not believe it ! I believe if your white and a female you are discriminated against. Disgusting!! German Salovar front desk manager is unhelpful, rude and makes up policies on the fly.told me I'm lucky that I got 'upgraded' when in actuality got the room I paid for. The room (1204) is old and needs a gut refurb. Elevators take 15/20 min to arrive extreme waste of time!! The only saving grace is the bartender a the pool and the servers who are super nice! Avoid this place like you would covid. read more

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"HOTEL staff will STEAL your Valuables" and the management does not care! BEWARE! We had a very expensive jewelry item stolen from our room by one of the staff members and hotel management did NOTHING about it. They know who went into our room during these few hours by looking at the cameras. They actually went through our bags looking for something. It wasn't just laying around. Its only 2 people and all they did is ask them "did you do it?". I wonder who is going to say yes to that question?! VERY DISAPPOINTING the way it was handled. Huge loss! Obviously NEVER again! If you want to RISK your belongings being STOLEN - definitely choose this hotel! read more

This hotel was AMAZING it was me and my girlfriends first time to Miami and this hotel made the experience so beautiful. So we booked the ocean front king suite which was AMAZING ABSOLUTELY AMAZING!! I couldn't get over the size of our room and most important the views we had a balcony and everything you can literally go downstairs on the elevator and bam your right on sunny isles beach! They even have a restaurant inside the hotel that's amazing and it has amazing key lime pie! The staff is super nice and attentive, my room was always cleaned and overall it made our experience perfection. If your going to Miami I would stay here for sure, you get your moneys worth! 10/10 read more

Solé Miami, A Noble House Resort - Hotels Near Me - Sunny Isles Beach, Florida

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3.5 stars. Stayed at this hotel for 4 days because a wedding we were attending was held here. The convenience of being with the bride/groom and friends/family at the same place couldn't be beat not to mention everything you need (nail salon, grocery store, coffee shop, restaurants, drug store) is all within walking distance! Overall, we had a great time. There were a few hiccups but nothing we couldn't move past. I really feel if the hotel paid attention to the little details they would have a higher rating average. They just need to step it up a notch... 1. For being classified as a 4 star hotel, at least a bottle of complimentary water per guest would be nice for the first night. 2. We were given a room with a kitchenette but it was only stocked with plates and utensils. I get that they probably have their reasons on why they only supply you with cookware on request, but we had to call twice to get our cookware and it ended up taking about 45 minutes before we received what we asked for. 3. They don't supply you with a cleaning sponge so you are unable to properly clean your pots, but they do give you a dishwashing pod for the dishwasher. 4. The walk in shower had a glass barrier but it wasn't long enough to keep the water from spilling out onto the bathroom floor. We had to bunch up towels to keep the water from traveling. 5. Our room did have a keurig and two complimentary coffee pods with creamers and sugar. The next morning when we ran out we asked for two more pods with creamers and they ended up only dropping off creamers! We called a second time to ask for the coffee pods and they came back with just cups! We gave up and went to Starbucks instead. A little later they did a follow up call and we let them know we never got our coffee and they brought us some, which we did appreciate and ended up using the following morning. I don't mean to share these things to be nit picky because in spite of all of this it was a great stay, but I share in hopes that they take notice and improve so they can stand out a little more. Almost all the staff we encountered was very friendly and helpful and I had no cleanliness issues with my room so I totally believe this hotel has potential! read more

The beach was beautiful. The service and bar was really great. Only issue was the elevator. Took far too long sometimes up to 10 min during busy times. But I would stay again. read more

Excellent location, spacious room. Good valet service I would have liked it to be cleaner. They advertise room service and restaurant. Both are closed since COVID. read more

I wasn't able to attend my besties Dirty 30's Birthday Party @solèmiam. Thanks to Audrey, Zakia and all Baleen team I was able to gift her breakfast in bed, balloons and a birthday card. Thank you for going above and beyond. read more

Solé Miami, A Noble House Resort - #covidbdaygift #breakfastinbed - Hotels Near Me - Sunny Isles Beach, Florida

Stayed here 3 nights it was outrageously priced. We couldn't check in till 4 pm at the earliest!!! The 3 days with some meals and drinks ( not a lot at all) came out to about 1000 dollars. It's located on beach and the staff was outrageously helpful and friendly. But what killed it was the price one Elevator was broken so you waited 10 minutes to go down or up. No exaggeration. Nothing prepared me for for how little you get for such a high price. Your staff is the only thing I loved they are so friendly and nice. And I will admit the 2 meals we had were good. But bring your wallet. read more

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I'm giving it 2 stars as no doubt the beach is phenomenal and good customer service from valet, front desk and beach/towel crew. I was excited on this hotel as based on the description it was recently renovated and designed with luxury. Well it is cheaply renovated and they chose very cheap materials. I feel like I'm in a motel and not a hotel. I'm really disappointed! Housekeeping needs to level up their service- towels has tiny holes, when they re-did our room they didn't give us new towels and coffee cups. They just took our old ones and didn't even replaced it with new ones. This happened twice on our 4 day stay. Bed is not that comfortable, elevators need some repairs/maintenance. I would definitely choose another hotel when I come back. read more

We're here for a 4 night stay vacation. Overall it's been a lovely experience but weighing the price point of the hotel verses some of the cons I give it 3 stars. (Room 2001A) Pros - great location, well decorated rooms, the lobby smells wonderful (weird thing to note but it does LOL), AMAZING views, beach access; front desk, beach and valet staff are wonderful and friendly. The bathroom is gorgeous and the toiletry products are quality. Loved having a kitchen and full fridge. Spacious! The in room coffee is SO good. Loved having access to a recliner and umbrella on the beach. Cons - had to call maintenance to fix our phone. Had to call housekeeping for pull out bed linen and paper towels for kitchen (doesn't sound like a big deal until you realize you don't have them) and we have a dishwasher but they don't provide dishwasher soap. Housekeeping only came *once.* The bathroom sink knob was lose. The hallway needs vacuuming - odd thing to note except even our kids noticed it, too. Here's what tickled us -- the bedroom is DARK after sunset, to the point of comedy. There are only two small wall lamps so bring a flashlight. Seriously. Again, we are wrapping up our trip and the stay has been lovely but for a resort we didn't expect some of the issues we've encountered. I'd recommend Sole but with some extra comments. read more

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I have nothing but Great things to say about Sole' Miami... excellent location, beautiful room, great view of the city and ocean, clean, loved the fact the we were able to get lounge chairs and and umbrella on the beach. The staff... Martin, Daniel, Jhemina provided excellent customer service and so did Angel down at the beach. I felt like a celebrity during my stay at Sole'. I will definitely be telling my friends and family about this Amazing property. read more

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One of the best VRBO rentals we have been at in a long time. The room condo was beautiful and views were amazing! We will go there again for sure. read more