Came for a RMT session and it was great…read more I only came a little early so didn't use the steam room or pool. The robe they provided was plush and comfortable. The massage itself was wonderful and service was great. I like that they provided a light snack after the treatment. It would be nice if we had more options though, instead of salad only. (something small like scones or muffins would be nice too) But can't complain about free food. The change rooms and lounge area was attended to frequently, so it was very clean.The facilities are dated and could use some refreshment, otherwise I would give 5 stars.

I came here to use a gift card that was gifted to me. I must admit I was hesitant to try this place…read moreout because of all the negative reviews but I gave it a chance. SPA FACILITIES: To my surprise the facilities were quite good, they must have gone through a recent renovation. The changing rooms, products provided, towels and plush bathrobe were excellent. They provided nice flip flops too, not ugly disposable ones. The changing room and showers were exceptionally clean and tidy. I have used the eucalyptus steam room prior to my massage. It was okay, the smell was relaxing but I don't think there was enough steam. I almost felt cold inside so there needs to be an improvement on that. I was pretty happy with the relaxation lounge, calming music, comfy chairs and beverage options. There was also cooling cucumber towels in one corner of the room which I loved using after the steam bath. Chicken salad served after my massage was a nice touch, although it would have been better if the chicken was actually warm. THE MASSAGE: This was my first RMT massage which I was really excited because regular massages fall short for me usually because of lack of pressure and massaging randomly. I was happy that I was able to customize it and only focus on areas I have problems with, however, I wasn't very impressed with the quality of the massage. Sometimes it was a bit like pinching. Plus we lost like 10 plus minutes in the beginning just chatting and prepping. I think if it's called a 60 min massage, the active massage time should be 60 mins. You might mention that in the beginning.

Booked a spa afternoon here for a special occasion and honestly it delivered on every front. What…read moresets Willow Stream apart isn't just the treatments, it's that they let you make a day of it. You get access to the hot tub, sauna, steam and the rain shower, plus a quiet lounge with tea and little snacks, so you're not just showing up for your appointment and leaving. We got there early and stayed late and it never felt rushed. The therapists were lovely and actually listened. I'd flagged ahead of time what I was after and they tailored things instead of running through a script. My skin felt amazing after and I left feeling like a different person. Only heads up, it's a hotel spa at the Fairmont so it's a treat-yourself price point, not a budget option. But for a birthday, an anniversary, a first Mother's Day, whatever your occasion is, it's worth it. Book ahead, they fill up, and give yourself extra time to enjoy the facilities. That's half the value. Will be back.

Highly recommend. Friend went and could not stop raving about it. Located Vancouver west side of…read moretown.

Sometimes you need to spoil yourself, and I decided to go for a Tides Body Wrap, as it's said to…read morehelp with water retention and body tone/texture, so the best way to prepare for holiday party season. The spa feels smaller than those in other of the big chain hotels in Vancouver, which at first I was underwhelmed by, but by the end, actually liked that so few people, as I hardly saw anyone outside of the staff, so you really felt like you had the spa to yourself! They had a quiet lounge to sit before/after treatments, with a small amount of snacks (fruit, nuts, tea and infused water). The treatment itself was amazing, my spa technician was Rachel, and couldn't recommend her more, absolutely lovely, always checking in throughout the treatment, and felt so relaxed/at ease the whole time. I did find the prices a little steep, but honestly, the whole thing felt luxurious and will be back for another body wrap! I will note, you also had access to few valet parking, full gym, swimming pool and sauna with any visit, but I did not utilize any of those services.

I had a Rejuvenate Infusion Facial (50min/$175 CDN) at 9am so I had the whole place to myself! The…read morereceptionist greeted me right away where I was given a tour of the facilities and then shown to my locker which contained a robe, sandals and a bottle of water. Once I had changed, I was shown to the Relaxation Lounge where I was given a hot beverage made with black and green tea, raw honey, vanilla and spices. It smelled amazing and I am pretty sure I finished it all in one gulp! I was also given a hot hand towel that had been soaked in essential oils which I need to start doing at home because it was so soothing! The Rejuvenate Infusion Facial is an oxygen facial, which is a non-invasive facial where oxygen is delivered directly to the skin via compressed air. This was my first time getting an oxygen facial so I had no idea what to expect. Marisa, my spa therapist, for the morning warned me that I would feel cold, but that it was oddly soothing. In addition to oxygen, an intensely hydrating Intraceuticals serum, containing low molecular weight HA, would also be delivered to the skin. The actual delivery device looks like an airbrush pen with a little well on top for the serum to sit in. Marisa started by double cleansing with a Clarisonic which was very interesting to me as this was definitely something I have never seen in a spa environment before! As a bonus add-on, I also had on my face the Intraceuticals Rejuvenate Eye and Lip Masks which are filled with hydrolyzed collagen. After a few extractions, the actual oxygen part began! It basically felt like cold air being blown onto my face and while it began as a funny sensation, I felt myself relax as Marisa did every inch of my face. After doing half of my face, she asked me if I felt a difference and truth be told, I didn't really feel a difference until she gently flicked my cheeks and right away, the side with the infusion bounced back like one of those vending machine bouncy balls! The side without the treatment may as well have belonged to a corpse by comparison. The effects were IMMEDIATE! The actual experience at Sense Spa was wonderful though and I now have my eye on the Canadian Maple Pedicure! I think the next time I definitely want to take a friend because I was kind of lonely in the Relaxation Lounge. If you feel like indulging yourself a little, book an appointment with the lovely ladies at Sense Spa!

Made an appointment for 2 tonight. Received text message confirmation for our massages. Arrived ten…read moreminutes early. Waited for 15 minutes outside. The door was locked. Knocked 4 times. Left without a massage and wasted an hour of our time and gas.

I got the massage and acupuncture. The massage was amazing. The two ladies who alternated on my…read moremassage left me feeling very relaxed. I enjoyed the difference in how one had a soft grip and the other had a firmer grip. I really enjoyed the massage. It was my first time getting acupuncture and I felt the gentleman who did this didn't take time to explain what he did and how it will help me. The experience was painless but an explanation would have definitely been appreciated. Overall great experience.

Had an excellent experience with Lily, my technician. This was my first time going for a head spa…read moretreatment and it was relaxing! I booked in for both me and my friend for the 110 minute experience-massage, facial and head spa treatment, highly recommend!

My 2 girlfriends and I wanted to try out a head spa for the first time and we are so glad we came…read moreto Heaven Head Spa! The service and experience was wonderful and super relaxing and all the staff were so nice and welcoming. 2 of us did package #4 (totally recommend it as it includes the face mask & light mask therapy) and other friend did package #3. There are actually 4 head spas there, so if you are a group of 4, you can all go together. If you have issues booking it online, just contact them directly and they will be happy to accommodate! I would highly recommend this to anyone that needs to relax, destress and just give yourself some me time (because everyone deserves that!)

Took my mom here for her first facial ever. Staff here were friendly and helpful. My elderly mom…read morethoroughly enjoyed the experience and she was glowing when she got out. I love the decor and calmness in the space . Highly recommend Formula Fig. I've been to the one on West 4th and got fabulous service there as well. Paid street parking or free 2 hour parking if you walk a couple blocks.

I love Fig Face! The ambience is great and the staff are kind. Their facials don't take too long…read moreand it's a perfect pick-me-up treat. Pamper yourself with a facial from them and enjoy how glowy your skin is after. Best of all, I've experienced no pushy sales tactics from them. -1 because of the inconsistencies in their staff. Some of them have such a light touch that the pre-facial relaxation "massage" and the facial massage during is basically nothing.

The best massage I've had in a long time! Rose was amazing and was very methodical in using…read morearomatherapy oils and techniques for a full body massage that helped reduce stress and relieve my very sore muscles. The rates are so reasonable for what you receive in service and treatment. Highly recommend this little spa tucked away in Lower Lonsdale, North Vancouver!

Horizon Spa doesn't show up on Yelp when you search for massage, which is a shame because it's a…read moresolid choice for a relaxing massage, and you can usually get in pretty quickly. We discovered Horizon when we were in Vancouver for vacation and have since made it a point to book an appointment every time we come back to Canada. I agree with everything the first Yelper said. We've always had Lianne as a our therapist, and she's wonderful--her whole demeanor is chill. The last time, I called to inquire about infrared therapy (since it's listed on their service menu on Google). Lianne wasn't sure about the infrared treatments so she said she'd investigate and call me back. And SHE DID. I really appreciated the follow up. (Note that this treatment is not currently offered.) The spa is down some steep stairs so take your time if you have mobility issues. There is a bathroom upstairs that you access with a key. And the spa itself is small. Just a tiny waiting room and one massage table that I know of. Prices are reasonable and lots of hot towels are used. Highly recommend!

Had 90 minute massage Great Massage by Kitty…read moreIt was very relaxing My shoulders, Nick and back Feel so much better

Consistently great Massages and service. Very authentic vibe.. Great location for an after visit…read morewalk.