Only giving this 2 stars because my massage was good. I came in on Wednesday for a massage and facial. The lady at the front desk walked me down the hall, pointed at the "women's" room, and said, "go in there and change." Uh...not even going to show me the locker or show me how to put in the code?? Get into the ladies locker room and it was tiny and a mess. Towels on the floors, no robes in the lockers, trash...just gross. My massage was very good, but then comes the facial. The worst facial of my life. She asked me about my goals, and I said moisture and extractions. She tells me, "they're not setup for extractions here." I feel like that is standard for facials and they should have a disclaimer about that. Go into the facial, and she was so rough. Weirdly massaged me and kept yanking on my arms saying, "relax!" She also did not tell me a single product that she used on my face/explain what each did. I go to pay...tip was already included, which on principle, annoys me. Then the ladies at the front can't print off my receipt so one says, "do you mind if I sign it for you?" YES I MIND!! They also put a "gift box" up front with your name as a way to push products. It's not a gift - everything is over $50. Worst money I've ever spent. While the massage was good, I could've gotten a good massage for a fraction of the price. I paid for a spa experience that I did not get. Do not go here. read more

Solace Spa & Recovery Lounge - $600 for a massage and the weirdest facial of my life, despite no spa amenities or experience. - Day Spas Near Me - Big Sky, Montana

I had the most transformative message experience with Michael Lee. From the moment I walked in I felt an immediate sense of calm and professionalism. I knew I was in good hands. His intuitive touch, deep knowledge of body mechanics and the ability to release tension in exactly the right places, left me feeling renewed, balanced and completely re-energized. It was not just a message, it was a healing experience. The attention to detail, the perfect pressure, and deep relaxation I achieved, were beyond anything I have experienced before. If you are looking for someone who truly understands the art of message, Michael Lee is the one to see. read more

I had Michelle for a facial over our trip up to Big Sky and she was phenomena. She was such a gentle and kind lady. I felt very well taken care of during my service and I would absolutely come back and have a facial done by her again!! 15/10 for Michelle Dudar! read more

Had an awesome time! Jackie was great, helped out with any needs and questions I had! She made the experience one of a kind ! Def would come back and Highly recommend!! read more

My main advice is make a reservation before your trip! They were all booked when I called day of but I got on the waiting list and sure enough they had a cancellation! There is a nice waiting area/lounge, everyone was very welcoming (despite me showing up in ski clothes after snowshoeing), and you get access to the fitness center too. The prices were high but on par for being on the mountain. You should know they will add in the tip for you so be prepared for that! read more

Liz, Bailey and Jackie were amazing at the front desk, so friendly, helpful and accommodating! My 60 min Swedish massage was just what I needed, wonderful service! read more

I just had and unbelievable 75 minute facial with Marina. She was extremely knowledgeable of all of the offerings and products. She was very friendly, kind and gentle; yet gave me awesome shoulder, hand and feet massages that were included with my facial. I would highly recommend Marina if you should want a facial while at Big Sky Resort! read more

One of the best massages I have had. The atmosphere was very peaceful, the people were friendly, the robes were nice, and the massage was great. I had the 80 minute aromatherapy massage with Karen and it was perfect. She was a little chatty but it was fine with me. She mostly asked about what I wanted out of the massage. Very calming, I almost fell asleep. It was my first time at Solace Spa and definitely not my last. read more

Very over priced. Your paying more for the ambiance then then massage. The shower didn't work at all in the men's room, maybe it was just for show. I was told over the phone that a 60min would be $190 with everything included, tip and all. Then when I was paying they added fees and taxes plus $35 up charge for CBD oil. I was asked what oil I preferred, nothing about an extra charge. All and all I i gave 2 stars because the massage itself was pretty good. I get a message on every vacation and once every few months at home. None have ever been this expensive, and all we just as good or better. I will never go back or recommend this place. read more

I booked an hour massage for my wife for February 22. When they booked it, they took my credit card information so that in case I was a no-show they would bill me. They explain their 24 hour cancellation policy but it was very vague. on February 21 someone from the spa called me 22 hours before the appointment to confirm. I explained that I was at the airport and our flights were canceled due to the horrific storm that came through. The person on the phone. had no empathy and said there's a 24 hour cancellation and we would be billed. Convenient that they confirm the appointment 22 hours in advance not 24 . How am I to make a spa appointment if our flight is canceled? I asked if I could reschedule for a different day they said "no they were completely booked." we finally arrive to big sky the next evening but were unable to obviously make the appointment they charged my American Express card approximately $300 for the cancellation fee which I noticed yesterday while going through my bill I called the accounting department they said they'd have somebody call me back Today Natalie called me today and basically said that I was making the story up and that nobody at the front desk would have treated a client like that and I said well I was treated like that. I've been to big sky for many years and I've spent thousands of dollars so why would I waste my time making up a story to get a $300 refund, it's the principle of the matter that you cannot control the weather and flights get canceled. I would've never in 1 million years expected to have been treated by a spa manager like I was today. We love the big sky resort itself, and were credited for our ski schools that were missed and our ski rentals. There are other spas to choose from, including the montage which is much nicer, and the staff knows how to treat their clients. The Solace Spa is a scam! read more

I've visited this beautiful spa twice during trips to Big Sky during the holidays. It's a lovely facility, very relaxing, and I've enjoyed the services there. I don't typically stay at the hotel, so having access to the fitness center is a big bonus. I've had facials, body scrubs and pedis there, and they've all been really good services. That being said, the seasonal staff can be a little awkward (lots of confusion about using the fitness center), and I did feel a looooot of pressure to buy products. I finally told the person doing my facial that I wanted to nap so that he would stop talking. That being said, it's a great spa experience, especially after a day of skiing. Really like this place. read more

I have been at big sky for about 7 days. On multiple days I called the spa and no one answered. One day I called about 7 times and still received no answer and I made sure I was calling during open hours. I finally left a voicemail and about 3 hours later around dinner time I received a phone call back from the spa, which I missed because I was at dinner. I called them back about 2 minutes after they left me a message and still received no answer. Today is our last day here, I called right at 9am and was told that the spa was full and that I needed to have made my reservation yesterday.... such an absolute joke. Really disappointed in this spa - terrible service. read more

The service here is completely amateur. The woman who did my manicure/pedicure was uncoordinated, did a sloppy job on my nails and toes, and took almost two hours to do my nails and toes. She was forgetting steps, dropping things, redoing nails. The polish was literally dripping off my finger nails and wasn't evenly painted. I had a similar experience here two years ago so I now know I'll never be back. The "relaxation room" is also extremely awkward because not only is it male/female (I'm sorry but I don't want to relax in a room with old men in robes) but it is also right near the spa entrance so there are guests and staff walking back and forth and in and out and talking in the hallways the entire time you're in there. It's very weird. Overall total waste of my time and money. read more

Called to schedule a 90 minute massage and they were able to fit me in that day. Massage was the best I've ever received. Highly recommend Rebecca - she deserves a raise. read more

We were in Big Sky for a wedding and the bride suggested girls time at this spa. My mom and I opted for manicures. I was not that impressed at all. First of all the space is just too small, the check-in area is a tiny hallway off from a busy hotel lobby. The check in person, while not outright rude, was less than excited to help anyone. The nail polish selection was not large and had very limited colors. I never did visit the relaxation room so I can't speak to that. The person who performed my manicure was a gentleman, which is fine, but when you are paying $50 for a manicure, I expect them to look professional and not disheveled with an untucked shirt and messy hair. He was nice enough, don't get me wrong, but for the prices I expected someone a little more professional looking. The manicure area was tucked back in this tiny corner where I had to move for him to get out the hot towels and I felt pinned in. He did good on the hand massage that was combined with a scrub and oil, but never used any moisturizer. He did apply a base coat and then two color coats and they are nice looking, but never applied any top coat. In fact, two days later and the polish is already chipped in several spots and will need to be removed. I guess for $50 it wasn't worth it, I could have done just as good of a job myself. One other point to note and while this did not happen to me, anyone who is considering this place for wedding hair you may wish to clarify their trial run package. The bride we were with had just finished getting her trial makeup and hair done and moved to her pedicure. The one hairdresser went up to the person who had just completed the trials and proceeded to berate her for not taking out the hair and washing off the make up saying that the bride had not paid to keep either hair or makeup on the rest of the day. In looking at the website it does not say if they will remove it or not, but you should be prepared and clarify especially if you thinking about this service. read more

After a long week of hiking I needed to be pampered. I decided to check out Solace spa and I am glad that I did. The ladies were kind, polite, professional, and funny. The spa has been newly renovated and it looks great. I love their relaxation room. I could just take all kinds of glorious naps in there. I was impressed with my mani and pedi. This is a reservation only spa so make sure to call to secure your spot. read more

Solace Spa & Salon is a 3,000 sq. ft. facility that offers hair care, massaging pedi-thrones, and a wide variety of spa services. The sparkling locker room is everything you would expect from a high-end spa. The plush relaxation room is the perfect place to unwind, hydrate, and have a healthy snack of antioxidants before and/or after your treatments. After a day at Yellowstone, Deep Tissue Therapy was the perfect treatment for me. Mayumi, my therapist, used a firm therapeutic massage to soothe my sore and tired muscles (we did so much walking at Yellowstone). I felt refreshed and like a bowl of jelly, but in a good way. My mom had The Alpine Cleansing Facial which helped with her blemishes and unclogged pores. The end result was radiant skin and she felt refreshed. I must say, it did make her look younger. read more

My sisters and I went to solace yesterday and had very similar experiences. The facilities are clean and and new. There are no "facilities" in the spa (ie sauna, steam) but the relaxation room was great. The massages were all very blah. My therapist talked the entire time. He was very nice but he definitely didn't get the "I don't want to talk" hint. It seemed like he was more interested in talking than massaging and I barely felt any pressure. Another one of my sister's therapists was very timid and rigid. And the last sister said that it was just an ok massage. It was nothing memorable. read more

Beautiful place with a great atmosphere. I had the best massage I've ever had. They take care of you and are communicative enough to understand what you're looking for. Tip: they have a room for couple, which is really nice :) read more

My wife got the body scrub and said it was rushed and not relaxing at all. She said the showers are difficult and very cold. An employee warned her and said that everyone complains about the showers. Before the scrub in the relaxing room there was a drunk couple making out and another lady talking loudly on the phone. I know that's not necessarily the spas fault, but it kinda set the atmosphere. Overall experience was not worth it. The over crowded hot tub would have been more relaxing. read more

Very clean, relaxing, well laid out and decorated spa. One of the fancier places I have been to, friendly staff, reasonable pricing.

This place was just ok. The main thing that frustrated me was the steam room, pool and gym are not close by the spa area. You can't get a massage, steam then shower while wearing your robe because the steam room is on the other side of the hotel in the basement. You have to change and put your clothes on in between. Also, the locker room is small with only 1 shower. The relaxation room is nice. The people who work there are nice too. read more

My sister and I went in to this spa for one pedicure and one haircut. They were booked for that day so they said we could make appointments for the next day so we did. We were made aware of the 24 hour cancellation period but we had no intention of cancelling. We went in and we waited in their beautiful relaxation room. Once they were ready for us, we discovered that the girl who made the appointments screwed up and made it for 2 pedicures. No haircut. They didn't even have any openings for haircuts on that day. So I received my pedicure and my sister received nothing. After we explained to the girl at the front what happened and she proceeded to tell us that we had to pay the cancellation fee of $30. We were and still are very upset about this. We were forced to pay the fee even though we weren't cancelling. I was completely satisfied with the lovely pedicure I received from Angela but I ended up paying a total of $110 for one pedicure and the cancellation fee. We will not be returning to this spa ever again. read more

Solace Spa & Salon provided hair and makeup services for my wedding at Rainbow Ranch. Shayla and Danielle could not have been more friendly, professional and talented - the bridal party looked incredible! Shayla is very talented - she knows what colors and styles look best for each individual. I live out of town and needed someone I could trust with my wedding hair and makeup. After my trial appointment three days before my wedding I knew I could trust Shayla - my hair and makeup turned out beautiful! More than I ever expected! And Shayla was so kind and fun to be around - she made me feel comfortable and confident immediately. I highly recommend Shayla and the entire Solace Spa team for wedding services - better than hair and makeup services I've had in Los Angeles, Chicago, and San Francisco! read more